Salted CX

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Salted CX declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 6, 2026.

Subprocessors CSV of Salted CX's subprocessors · Atom feed of Salted CX's subprocessors DORA draft CSV of Salted CX's subprocessors as declared by Salted CX what's this? · 

16 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud infrastructure, hosting, storage, and related platform services.US, EU, EEA and Switzerland
Anthropic PBC AIAI-assisted business consultancy for selected customer engagements.US, EU, EEA and Switzerland
Better Stack, Inc. Log management, uptime monitoring, and incident management for platform operations.EU, US, and other locations depending on the configured services
Cloudflare, Inc. Network security, content delivery, and performance services.US, EU, EEA and Switzerland
Deepgram, Inc. AIVoice-to-text transcription.US and EU
DigitalOcean, LLC Cloud infrastructure and hosting.US, EU, EEA and Switzerland
Eleven Labs Inc. AIAI voice agents and speech processing for supported voice services.US and EU
GoodData Corporation Embedded analytics, dashboards, and reporting.US, EU, EEA and Switzerland
Google Cloud EMEA Limited Cloud infrastructure and supported AI and data-processing services.US, EU, EEA and Switzerland
Microsoft Corporation AI model inference and related cloud services through Microsoft Azure.US, EU, EEA and Switzerland
Mistral AI SAS AIAI-assisted business consultancy for selected customer engagements.US, EU, EEA and Switzerland
OpenAI Ireland Limited AIAI-assisted business consultancy for selected customer engagements.US, EU, EEA and Switzerland
PostHog, Inc. Product analytics and platform usage measurement.US and EU
SpaceXAI LLC (formerly xAI) AIAI-assisted business consultancy for selected customer engagements.US and other locations depending on the configured services
Twilio Ireland Limited Cloud communications, including voice connectivity, call routing, recording, and messaging for supported services.US and EU
TypeSafe AI, Inc. AI model inference for classification, scoring, and routing of customer interactions.US

Web TechnologiesCSV of Salted CX's web technologies · Atom feed of Salted CX's web technologies

Salted CX's homepage made 47 requests to 1 domain.

First party 1 · 47 requests
Salted CX Cloudflare HSTS Lucide Next.js 16.4.2 Next.js App Router Open Graph Priority Hints React Turbopack Webpack 100% of the page's requests 47

Incidents reported by Salted CX's subprocessorsCSV of incidents reported by vendors Salted CX lists · Atom feed of incidents reported by vendors Salted CX lists

279 reported incidents in the last 30 days, by 8 of the vendors Salted CX lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Salted CX was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
OpenAIElevated Errors On API minor42 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min

And 254 more. All of them: CSV · Who is around them.

ChangesCSV of Salted CX's changes · Atom feed of Salted CX's changes

See the list as we read it on any date: Time machine

None since tracking began.

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