Meltwater

meltwater.com

Meltwater declares 61 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 23, 2026. 1 tracked vendor, Bluebeam, names Meltwater as a subprocessor.

Includes: Owler

Subprocessors CSV · Atom DORA draft CSV what's this? · 

61 third parties.

NamePurposeLocationListed since
84codes AB (CloudAMQP) Background processingEU; USA
A.G. Consulting Limited Creating manual reports and curating newslettersData: New Zealand; Transfer mechanism to a non adequate country: SCC
Alibaba Cloud Cloud storageChina
Amazon Web Services, Inc., Amazon Web Services EMEA SARL Cloud storageIreland and Germany
Amplitude Website usage metrics & reportingData: USA; Transfer mechanism to a non adequate country: DPF
Atlassian Internal ticketing systemIreland; Germany
Auth0, Inc. Login authentication for passwordless login; Login to the platformUSA
AWS Cloud storage; File storage and backup servicesData: France; Ireland; Ireland and Japan
Basefarm AS Data centerNorway
Bugsnag A platform for error monitoring.; Website error monitoring and reportingData: USA; Transfer mechanism to a non adequate country: SCC; USA, Canada and the EU
Carahsoft Technology Corp. Customer support to clients in the United States and CanadaUSA
Cognitive Intelligence Corp. Creating manual reports and curating newslettersData: Phillippines
Commetric Ltd Creating manual reports and curating newslettersData: United Kingdom, EU
Drift.com, Inc. User engagement and outreachUSA
Dropbox International Unlimited Company Facilitating e-signaturesUSA, Australia, EU, Japan, Canada, and United Kingdom
EdInvent Inc. (Accredible) Training and accreditation platformUK; USA
Fineyear Human Resources Service Ltd Creating manual reportsData: China
Fullstory User engagement and experience.USA and EU
Google LLC G-SuiteEU; USA
HappyFox Product Help Desk chat and issue ticketingData: EU and USA
HubSpot CRM and Marketing database (invoicing via Netsuite)USA
Intercom R&D Unlimited Company User engagement and outreachUSA
KLEA Media Intelligence Creating manual reports and curating newslettersData: South Africa; Transfer mechanism to a non adequate country: SCC
Launchboard Software Inc. Customer surveysEU
Media Connect Creating manual reports and curating newslettersData: Australia; Transfer mechanism to a non adequate country: SCC
Media Intelligence Brand Distillery Creating manual reports and curating newslettersData: EU
Mediactive Data centerData: France
Mercatus Ltd. Creating manual reports and curating newslettersData: Bulgaria
Microsoft Corp Office365EU
Microsoft Azure AIAI features on the platform; File Storage and backup services, Cloud StorageEU; USA; North Europe
Microsoft Clarity User engagement and experience.Microsoft Azure
MongoDB Inc. User EngagementIreland
MongoDB Atlas Database storage and managementData: USA; Transfer mechanism to a non adequate country: DPF
Mpower Creating manual reports and curating newsletters for mainland China customersData: China
Multyware Associates Creating manual reports and data cleaningData: India; Transfer mechanism to a non adequate country: SCC
Ninestars Bulgaria EOOD Creating manual reports and curating newslettersData: EU
Novemilla Creating manual reports and curating newslettersData: Phillippines; Transfer mechanism to a non adequate country: SCC
OpenAI OpCo, LLC AIAI features on the platformUSA
Oracle America Inc. Netsuite- Billing softwareUSA
OVH Cloud storageFrance and Canada
Pendo User session analytics; Website usage metrics, reporting, onboarding and usage guidanceData: USA; EU; USA; Transfer mechanism to a non adequate country: DPF
Pipedrive Web-based sales CRM & pipeline management softwareUK
Quintype Technologies Inc d/b/a ListenFirst Media Creating manual reportsData: United States; Transfer mechanism to a non adequate country: SCC
RFPIO User EngagementEU; USA
The Rocket Science Group LLC d/b/a Mailchimp Email engagement between clicustomer and influencer.USA
Rythmos DB Inc. Creating manual reports and curating newslettersData: Philippines; Transfer mechanism to a non adequate country: SCC
Salesforce CRMData: Germany, United Kingdom, France, USA and Japan
Satismeter s.r.o Customer surveysEU
Scaleway Cloud StorageData: France
Segment i.o, Inc. User EngagementUSA
SendGrid (Twilio) Email delivery management and reportingData: USA; Transfer mechanism to a non adequate country: DPF
Stripe Payments processing and reportingData: Global; Transfer mechanism to a non adequate country: SCC, DPF
Tagfact Services Pvt Ltd Creating manual reports and curating newslettersData: India; Transfer mechanism to a non adequate country: SCC
Totango Customer SuccessEU; USA
Tray.aiio Integrations builderData: USA; Transfer mechanism to a non adequate country: SCC
Tsengararu Creating manual reportsData: Japan
Twilio Inc. Email engagementUSA
Typeform Support requestsEU; USA
Worketics IT Solutions Provision of customer supportPhilippines
Zapier Automations between tools.Data: USA; Transfer mechanism to a non adequate country: DPF; USA
Zealep Business Solutions Creating manual reports and curating newslettersData: Phillippines

Web TechnologiesCSV · Atom

Meltwater's homepage made 332 requests to 41 domains, 22 services controlled by another company, and 3 domains not identified.

Advertising (11): Google Cloud, The Trade Desk, Inc., Microsoft, Xandr, MNTN, Inc., Reddit, Inc.; reviewed: Clickagy, BidSwitch GmbH, Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMaticAnalytics (3): LinkedIn, Meta, ZoomInfoMarketing automation (3): OptinMonster, HubSpot, AdobeCookie compliance (1): UsercentricsOther (4): usually detected as CMS: Prismic; CRM: LeanData; Issue trackers: Atlassian; Widgets: Navattic

22 third parties by category: Advertising 11Analytics 3Marketing automation 3Cookie compliance 1Other 4

Third parties 22 · 169 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 30
The Trade Desk, Inc. theTradeDesk 8% of the page's requests 27
OptinMonster OptinMonster 6% of the page's requests 21
Usercentrics Usercentrics 6% of the page's requests 20
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 13
Xandr AppNexus 2% of the page's requests 8
Clickagy clickagy.com 2% of the page's requests 7
Prismic prismic.io 2% of the page's requests 6
HubSpotsubprocessor HubSpot 1% of the page's requests 4
MNTN, Inc. Mountain 1% of the page's requests 4
LeanData LeanData <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.439 <1% of the page's requests 3
Navattic Navattic <1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 3
ZoomInfo Zoominfo <1% of the page's requests 3
Adobe Marketo 158 <1% of the page's requests 2
Atlassiansubprocessor Atlassian Jira Issue Collector <1% of the page's requests 2
BidSwitch GmbH bidswitch.net <1% of the page's requests 2
Index Exchange Inc. casalemedia.com <1% of the page's requests 2
Magnite, Inc. rubiconproject.com <1% of the page's requests 2
PubMatic pubmatic.com <1% of the page's requests 1
Unknown 3 · 3 requests

44.228.85.26calltrk.comsfo2.cdn.digitaloceanspaces.com

First party 1 · 160 requests
Meltwater GSAP Google Font API HSTS Microsoft Clarity Next.js 14.2.35 Open Graph PWA Priority Hints Prismic React Vercel Vercel Analytics Webpack core-js 3.32.2 jQuery 4.0.2 styled-components 6.5.3 48% of the page's requests 160

10 tracked companies loaded by the homepage are not in Meltwater's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company
  • Bluebeam bluebeam.com Live polling platform used for virtual events and webinars.

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Meltwater's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: no incident reportedAug 20: 2 incidents (1 critical, 1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 3 incidents (3 critical)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 critical)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: 1 incident (1 minor)Sep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: 1 incident (1 critical)Nov 10: no incident reportedNov 11: 1 incident (1 major)Nov 12: no incident reported

90 days agotoday

  • 11 incidents in 90 days
  • 7 major or critical
  • 25 h 12 min typical time to resolve
  • 28 h 35 min longest major
BeganIncidentImpactLasted
Mobile app not workingmajor22 h 6 min
Explore Search Degradationcritical12 h 22 min
Engage - Media Upload issuesminor26 h 10 min
Media Relations - Delayed Outreachminor23 h 33 min
Explore Search Degradationcritical22 h 5 min
SEV-944 Explore+ API Degradationcritical28 h 35 min
SEV-943 Explore+ Degradationcritical28 h 34 min
Search Degradationcritical22 h 19 min

Incidents per month

0 4 8 Dec 2025: 1 incident (1 minor) · typical time to resolve 47 h 1 min Jan 2026: 1 incident (1 minor) · typical time to resolve 5 days Feb 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 25 h 13 min Mar 2026: 1 incident (1 minor) · typical time to resolve 3 days Apr 2026: 3 incidents (3 minor) · typical time to resolve 27 h 59 min May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 2 days Jun 2026: 8 incidents (2 critical, 2 major, 4 minor) · typical time to resolve 25 h 6 min Jul 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 27 h 59 min Aug 2026: 8 incidents (5 critical, 3 minor) · typical time to resolve 28 h 34 min Sep 2026: 1 incident (1 minor) · typical time to resolve 23 h 33 min Oct 2026: 1 incident (1 minor) · typical time to resolve 26 h 10 min Nov 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 22 h 6 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Application10
Search10
Reports9

As Meltwater's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Meltwater's subprocessorsCSV · Atom

333 reported incidents in the last 30 days, by 14 of the vendors Meltwater lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Meltwater was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minorongoing
Twilio· SendGrid· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SendGrid· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
Twilio· SendGrid· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
Twilio· SendGrid· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGrid· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SendGrid· SegmentIssue resolved minor1 h 43 min
Twilio· SendGrid· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Scaleway[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider. minorongoing
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
Scaleway[WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud no impact stated47 min
Scaleway[DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector no impact stated44 min
Twilio· SendGrid· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
Twilio· SendGrid· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min

And 308 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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