Third Party Index

Meltwater

meltwater.com

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txt6 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total90 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Meltwater transparency rating

For Meltwater's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Trust center vanta snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
security.txt snapshot
Status page statuspage snapshot

Subprocessors

61 third parties. CSV · Atom

NamePurposeLocationListed since
84codes AB (CloudAMQP) Background processingEU, USA
A.G. Consulting Limited Creating manual reports and curating newslettersData: New Zealand; Transfer mechanism to a non adequate country: SCC
Alibaba Cloud Cloud storageChina
Amazon Web Services, Inc., Amazon Web Services EMEA SARL Cloud storageIreland and Germany
Amplitude Website usage metrics & reportingData: USA; Transfer mechanism to a non adequate country: DPF
Atlassian Internal ticketing systemIreland, Germany
Auth0, Inc. Login authentication for passwordless login; Login to the platformUSA
AWS Cloud storage; File storage and backup servicesData: France; Ireland; Ireland and Japan
Basefarm AS Data centerNorway
Bugsnag A platform for error monitoring.; Website error monitoring and reportingData: USA; Transfer mechanism to a non adequate country: SCC; USA, Canada and the EU
Carahsoft Technology Corp. Customer support to clients in the United States and CanadaUSA
Cognitive Intelligence Corp. Creating manual reports and curating newslettersData: Phillippines
Commetric Ltd Creating manual reports and curating newslettersData: United Kingdom, EU
Drift.com, Inc. User engagement and outreachUSA
Dropbox International Unlimited Company Facilitating e-signaturesUSA, Australia, EU, Japan, Canada, and United Kingdom
EdInvent Inc. (Accredible) Training and accreditation platformUK, USA
Fineyear Human Resources Service Ltd Creating manual reportsData: China
Fullstory User engagement and experience.USA and EU
Google LLC G-SuiteEU, USA
HappyFox Product Help Desk chat and issue ticketingData: EU and USA
HubSpot CRM and Marketing database (invoicing via Netsuite)USA
Intercom R&D Unlimited Company User engagement and outreachUSA
KLEA Media Intelligence Creating manual reports and curating newslettersData: South Africa; Transfer mechanism to a non adequate country: SCC
Launchboard Software Inc. Customer surveysEU
Media Connect Creating manual reports and curating newslettersData: Australia; Transfer mechanism to a non adequate country: SCC
Media Intelligence Brand Distillery Creating manual reports and curating newslettersData: EU
Mediactive Data centerData: France
Mercatus Ltd. Creating manual reports and curating newslettersData: Bulgaria
Microsoft Corp Office365EU
Microsoft Azure AI features on the platform; File Storage and backup services, Cloud StorageEU, USA; North Europe
Microsoft Clarity User engagement and experience.Microsoft Azure
MongoDB Inc. User EngagementIreland
MongoDB Atlas Database storage and managementData: USA; Transfer mechanism to a non adequate country: DPF
Mpower Creating manual reports and curating newsletters for mainland China customersData: China
Multyware Associates Creating manual reports and data cleaningData: India; Transfer mechanism to a non adequate country: SCC
Ninestars Bulgaria EOOD Creating manual reports and curating newslettersData: EU
Novemilla Creating manual reports and curating newslettersData: Phillippines; Transfer mechanism to a non adequate country: SCC
OpenAI OpCo, LLC AI features on the platformUSA
Oracle America Inc. Netsuite- Billing softwareUSA
OVH Cloud storageFrance and Canada
Pendo User session analytics; Website usage metrics, reporting, onboarding and usage guidanceData: USA; EU, USA; Transfer mechanism to a non adequate country: DPF
Pipedrive Web-based sales CRM & pipeline management softwareUK
Quintype Technologies Inc d/b/a ListenFirst Media Creating manual reportsData: United States; Transfer mechanism to a non adequate country: SCC
RFPIO User EngagementEU, USA
The Rocket Science Group LLC d/b/a Mailchimp Email engagement between clicustomer and influencer.USA
Rythmos DB Inc. Creating manual reports and curating newslettersData: Philippines; Transfer mechanism to a non adequate country: SCC
Salesforce CRMData: Germany, United Kingdom, France, USA and Japan
Satismeter s.r.o Customer surveysEU
Scaleway Cloud StorageData: France
Segment i.o, Inc. User EngagementUSA
SendGrid (Twilio) Email delivery management and reportingData: USA; Transfer mechanism to a non adequate country: DPF
Stripe Payments processing and reportingData: Global; Transfer mechanism to a non adequate country: SCC, DPF
Tagfact Services Pvt Ltd Creating manual reports and curating newslettersData: India; Transfer mechanism to a non adequate country: SCC
Totango Customer SuccessEU, USA
Tray.aiio Integrations builderData: USA; Transfer mechanism to a non adequate country: SCC
Tsengararu Creating manual reportsData: Japan
Twilio Inc. Email engagementUSA
Typeform Support requestsEU, USA
Worketics IT Solutions Provision of customer supportPhilippines
Zapier Automations between tools.Data: USA; Transfer mechanism to a non adequate country: DPF; USA
Zealep Business Solutions Creating manual reports and curating newslettersData: Phillippines

Changes

None since tracking began.