Meltwater
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 84codes AB (CloudAMQP) | Background processing | EU, USA | |
| A.G. Consulting Limited | Creating manual reports and curating newsletters | Data: New Zealand; Transfer mechanism to a non adequate country: SCC | |
| Alibaba Cloud | Cloud storage | China | |
| Amazon Web Services, Inc., Amazon Web Services EMEA SARL | Cloud storage | Ireland and Germany | |
| Amplitude | Website usage metrics & reporting | Data: USA; Transfer mechanism to a non adequate country: DPF | |
| Atlassian | Internal ticketing system | Ireland, Germany | |
| Auth0, Inc. | Login authentication for passwordless login; Login to the platform | USA | |
| AWS | Cloud storage; File storage and backup services | Data: France; Ireland; Ireland and Japan | |
| Basefarm AS | Data center | Norway | |
| Bugsnag | A platform for error monitoring.; Website error monitoring and reporting | Data: USA; Transfer mechanism to a non adequate country: SCC; USA, Canada and the EU | |
| Carahsoft Technology Corp. | Customer support to clients in the United States and Canada | USA | |
| Cognitive Intelligence Corp. | Creating manual reports and curating newsletters | Data: Phillippines | |
| Commetric Ltd | Creating manual reports and curating newsletters | Data: United Kingdom, EU | |
| Drift.com, Inc. | User engagement and outreach | USA | |
| Dropbox International Unlimited Company | Facilitating e-signatures | USA, Australia, EU, Japan, Canada, and United Kingdom | |
| EdInvent Inc. (Accredible) | Training and accreditation platform | UK, USA | |
| Fineyear Human Resources Service Ltd | Creating manual reports | Data: China | |
| Fullstory | User engagement and experience. | USA and EU | |
| Google LLC | G-Suite | EU, USA | |
| HappyFox | Product Help Desk chat and issue ticketing | Data: EU and USA | |
| HubSpot | CRM and Marketing database (invoicing via Netsuite) | USA | |
| Intercom R&D Unlimited Company | User engagement and outreach | USA | |
| KLEA Media Intelligence | Creating manual reports and curating newsletters | Data: South Africa; Transfer mechanism to a non adequate country: SCC | |
| Launchboard Software Inc. | Customer surveys | EU | |
| Media Connect | Creating manual reports and curating newsletters | Data: Australia; Transfer mechanism to a non adequate country: SCC | |
| Media Intelligence Brand Distillery | Creating manual reports and curating newsletters | Data: EU | |
| Mediactive | Data center | Data: France | |
| Mercatus Ltd. | Creating manual reports and curating newsletters | Data: Bulgaria | |
| Microsoft Corp | Office365 | EU | |
| Microsoft Azure | AI features on the platform; File Storage and backup services, Cloud Storage | EU, USA; North Europe | |
| Microsoft Clarity | User engagement and experience. | Microsoft Azure | |
| MongoDB Inc. | User Engagement | Ireland | |
| MongoDB Atlas | Database storage and management | Data: USA; Transfer mechanism to a non adequate country: DPF | |
| Mpower | Creating manual reports and curating newsletters for mainland China customers | Data: China | |
| Multyware Associates | Creating manual reports and data cleaning | Data: India; Transfer mechanism to a non adequate country: SCC | |
| Ninestars Bulgaria EOOD | Creating manual reports and curating newsletters | Data: EU | |
| Novemilla | Creating manual reports and curating newsletters | Data: Phillippines; Transfer mechanism to a non adequate country: SCC | |
| OpenAI OpCo, LLC | AI features on the platform | USA | |
| Oracle America Inc. | Netsuite- Billing software | USA | |
| OVH | Cloud storage | France and Canada | |
| Pendo | User session analytics; Website usage metrics, reporting, onboarding and usage guidance | Data: USA; EU, USA; Transfer mechanism to a non adequate country: DPF | |
| Pipedrive | Web-based sales CRM & pipeline management software | UK | |
| Quintype Technologies Inc d/b/a ListenFirst Media | Creating manual reports | Data: United States; Transfer mechanism to a non adequate country: SCC | |
| RFPIO | User Engagement | EU, USA | |
| The Rocket Science Group LLC d/b/a Mailchimp | Email engagement between clicustomer and influencer. | USA | |
| Rythmos DB Inc. | Creating manual reports and curating newsletters | Data: Philippines; Transfer mechanism to a non adequate country: SCC | |
| Salesforce | CRM | Data: Germany, United Kingdom, France, USA and Japan | |
| Satismeter s.r.o | Customer surveys | EU | |
| Scaleway | Cloud Storage | Data: France | |
| Segment i.o, Inc. | User Engagement | USA | |
| SendGrid (Twilio) | Email delivery management and reporting | Data: USA; Transfer mechanism to a non adequate country: DPF | |
| Stripe | Payments processing and reporting | Data: Global; Transfer mechanism to a non adequate country: SCC, DPF | |
| Tagfact Services Pvt Ltd | Creating manual reports and curating newsletters | Data: India; Transfer mechanism to a non adequate country: SCC | |
| Totango | Customer Success | EU, USA | |
| Tray.aiio | Integrations builder | Data: USA; Transfer mechanism to a non adequate country: SCC | |
| Tsengararu | Creating manual reports | Data: Japan | |
| Twilio Inc. | Email engagement | USA | |
| Typeform | Support requests | EU, USA | |
| Worketics IT Solutions | Provision of customer support | Philippines | |
| Zapier | Automations between tools. | Data: USA; Transfer mechanism to a non adequate country: DPF; USA | |
| Zealep Business Solutions | Creating manual reports and curating newsletters | Data: Phillippines |
Changes
None since tracking began.