Supermetrics
Compliance
- Certified
- Says it complies with
Certifications as Supermetrics's trust center lists them; reports are usually shared on request (evidence)
No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Data processing addendum safebase | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (2)
Purposes as each company states them.
Service status
- 7 incidents in 90 days
- 1 major or critical
- 1 h 20 min typical time to resolve
- 59 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Service disruption: Supermetrics Studio, August 26th, 2026 | none | 1 min | |
| Service disruption: Supermetrics Studio, August 26th, 2026 | major | 59 min | |
| Supermetrics Hub access disruption | minor | 1 h | |
| Service disruption: Shopify connector, August 6th, 2026 | minor | 22 h 37 min | |
| Service disruption: Data Studio, July 30, 2026 | minor | 1 h 33 min | |
| Degraded performance with the Yahoo DSP connector | minor | 1 h 20 min | |
| Service disruption: Google Sheets scheduled refreshes, July 24, 2026 | minor | 4 days | |
| Service disruption: Shopify, June 3, 2026 | critical | 14 h 55 min |
As Supermetrics's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.