WeTransfer

wetransfer.com

WeTransfer declares 17 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026.

Subprocessors CSV of WeTransfer's subprocessors · Atom feed of WeTransfer's subprocessors DORA draft CSV of WeTransfer's subprocessors as declared by WeTransfer what's this? · 

17 third parties.

NamePurposeLocationListed since
Antropic AI-powered processing (anti-phishing and data analysis)US
AWS Cloud infrastructureEU/US
Bending Spoons and its affiliates Service support (including customer support and technical support) / Service delivery / Service improvementEU/US
Calendly User researchUS
Datadog Service delivery / Service improvementEU
Drata Trust centerUS
Google Cloud Data analyticsUS
hCaptcha Anti-bot system used in the authentication systemUS
OpenAI AICustomer supportUS
Profitwell Payment ManagementUS
SendGrid Transactional emailsUS
Slack Zendesk - Slack integration fetching ticket information for Sales leadsUS
Stripe Process paymentsUS
Support Your App Outsourced customer support teamEU
Transloadit Preview generationEU/US
Tremau Content ModerationEU
Zendesk Customer SupportEU

Web TechnologiesCSV of WeTransfer's web technologies · Atom feed of WeTransfer's web technologies

WeTransfer's homepage made 272 requests to 15 domains, and 5 services controlled by another company.

Advertising (2): Google Cloud, MicrosoftCookie compliance (1): OneTrustOther (2): Documentation: Zendesk; Payment processors: Stripe

5 third parties by category: Advertising 2Cookie compliance 1Other 2

Third parties 5 · 58 requests
Google Cloudsubprocessor Google Publisher Tag Google Sign-in Google Tag Manager 8% of the page's requests 23
OneTrust OneTrust 4% of the page's requests 12
Microsoft Microsoft Advertising 3% of the page's requests 9
Stripesubprocessor Stripe 3 3% of the page's requests 7
Zendesksubprocessor Zendesk Zendesk Widget 3% of the page's requests 7
First party 1 · 214 requests
WeTransfer Amazon CloudFront Amazon Web Services Goober Google Analytics HSTS HTTP/3 Microsoft Clarity Next.js 16.4.1 Open Graph Priority Hints React Turbopack Webpack core-js 3.36.1 reCAPTCHA Datadog 79% of the page's requests 214

2 tracked companies loaded by the homepage are not in WeTransfer's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of WeTransfer's compliance · Atom feed of WeTransfer's compliance

Certified
Says it complies with

Certifications as WeTransfer's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of WeTransfer's status page incidents · Atom feed of WeTransfer's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Increased latency on upload and downloadminor3 h 1 min
Partial outage on the WeTransfer websitemajor55 min
WeTransfer website not loadingno impact stated—
Degraded download performances for some transfersno impact stated1 min
Elevated Errors on MacOS and iOS appsminor—
Degraded upload performancesmajor1 h 29 min
WeTransfer performances degradedminor2 h 46 min
WeTransfer outagemajor9 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 minor) · typical time to resolve 2 h 46 min Jan 2026: 0 incidents Feb 2026: 1 incident (1 major) · typical time to resolve 1 h 29 min Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) May 2026: 0 incidents Jun 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 55 min Jul 2026: 1 incident (1 minor) · typical time to resolve 3 h 1 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As WeTransfer's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by WeTransfer's subprocessorsCSV of incidents reported by vendors WeTransfer lists · Atom feed of incidents reported by vendors WeTransfer lists

234 reported incidents in the last 30 days, by 5 of the vendors WeTransfer lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that WeTransfer was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minorongoing
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 209 more. All of them: CSV · Who is around them.

ChangesCSV of WeTransfer's changes · Atom feed of WeTransfer's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for WeTransfer's site

WeTransfer transparency rating

It updates with the rating.

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