Calendly.com
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 95 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Calendly.com's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/calendly-com"><img src="https://thirdpartyindex.com/badge/calendly-com.svg" alt="Calendly.com transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/calendly-com)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Aiven | Infrastructure | USA | |
| Amazon Web Services | Infrastructure | USA | |
| Assembled | User support management | USA | |
| Cloudflare | Content Delivery Network (CDN) and Distributed Denial of Service (DDoS) mitigation | USA | |
| Datadog | Infrastructure performance monitoring and business Analytics | USA | |
| E-HAWK | Malicious actor detection and prevention | USA, Netherlands | |
| Elasticsearch | In-app search services | USA | |
| Infrastructure and analytics | USA | ||
| Hex | Product related data analysis and visualization | USA | |
| Hyperdoc (a.k.a. Recall.ai) | Processes audio/video recording for Calendly Notetaker | USA | |
| Intercom | Customer support enablement | USA | |
| Loris.ai | Customer support tool | USA | |
| Monte Carlo | Data quality observability | USA | |
| OpenAI | AI features, Notetaker meeting summaries, SMS compliance | USA | |
| Redis | Manages in-memory data storage and caching services | USA, Israel | |
| Sprig | Customer feedback tool | USA | |
| Temporal Technologies | Supports background workflows to sync Gmail metadata for contact email threads | USA | |
| Twilio | SMS provider and domain-based message authentication, reporting and conformance | USA | |
| Upscope | Interactive screen sharing for customer support assistance | USA, UK | |
| Zendesk | Customer service communication tool | USA |
Listed as a subprocessor by (14)
Purposes as each company states them.
15Five 15five.com
Clozd clozd.com Interview scheduling services. [Calendly Security Center](https://calendly.com/security); Required
Dashlane dashlane.com Meetings management (B2B)
Digicert digicert.com DSNME only - Schedule and manage DNS Made Easy meetings; Facilitate and manage meeting scheduling
Expensify expensify.com Emails; Meeting Scheduling
Feedly Threat Intelligence feedly.com Customer Support Scheduling
Freshworks freshworks.com Calendly allows the user to book meetings; Freshworks’ Sales rather than sharing their; a preferred way to interact live with; and setting up the account. It is also used to; demo the product for customers. Calendly is; information via email or chat.; with the Freshworks' teams for onboarding
Lucky Orange luckyorange.com Call Scheduling
Spond spond.com
Thinkific thinkific.com Call scheduling with Thinkific customers
Together AI together.ai Scheduling automation
Vast AI vast.ai
WeTransfer wetransfer.com User research
Zyte zyte.com Scheduling platform tool
Service status
- 2 incidents in 90 days
- 0 major or critical
- 23 h 11 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Users Unable to Log In to Calendly due to blank Login Page | minor | 26 min | |
| Degraded performance on Calendly.com | minor | 23 h 11 min | |
| Error on Meetings page | minor | 53 min | |
| GoToMeeting Integration | none | — | |
| Calendly.com experiencing issues | none | — | |
| Issues for IE11 Users | none | — | |
| Outlook Desktop Plugin | minor | — | |
| Deleting an event in your calendar may not cancel Calendly events | major | — |
As Calendly.com's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.