Upstream incidents
Verkada Command AU Shard performance degraded
minor
Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 8 464 no impact stated
Formstack·
Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 7 23 major
Bettermode Outage in email delivery service Sep 28 20:01 1 h 52 min 1 2 no impact stated
Twilio·
SendGrid·
Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 827 1,915 5major
Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 32 196 minor
PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 32 766 minor
Salesloft Clari Availability Sep 28 18:56 1 h 45 min 32 196 minor
Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 16 major
Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major
Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 738 minor
Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 78 1,278 2minor
Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 51 critical
Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 56 771 minor
AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 55 496 no impact stated
Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major
Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 18 216 minor
Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 78 1,278 3minor
Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 8 464 major
Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor
Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 174 minor
Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,133 major
Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major
Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 93 1,117 1minor
Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated
TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 204 1no impact stated
Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 110 1,164 2major
Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 126 1minor
ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 106 1,517 2minor
Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 97 508 1minor
Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor
ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated
SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor
Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 38 177 1major
Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical
ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 21 31 1major
Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,416 minor
agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major
MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 38 minor
Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major
Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 17 150 1minor
Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical
Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 21 1minor
UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 4 28 no impact stated
Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major
ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 106 1,517 no impact stated
Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 110 1,164 5minor
Supabase Log Ingestion Degradation Sep 28 13:47 48 min 68 454 1minor
Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 172 811 3minor
Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 407 major
Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3