Verkada

verkada.com

Verkada declares 18 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 28, 2026.

Subprocessors CSV of Verkada's subprocessors · Atom feed of Verkada's subprocessors DORA draft CSV of Verkada's subprocessors as declared by Verkada what's this? · 

18 third parties.

NamePurposeLocationListed since
Avantguard Verkada offers the following default data storage and processing location options: United States, Ireland, Australia.
AWS AI
Amazon Transcribe Text-to-Speech tool for speaker alerts via Amazon Polly Natural Language processing via Amazon Bedrock; Cloud-based infrastructure provider Reading and extracting text from IDs via AWS Textract Facial image analysis via Amazon Rekognition Transcribing audio recordings via
In addition, Verkada offers limited Image and Video storage only in Canada, Germany, Japan, Singapore, and South Korea.; United States, Ireland, Australia
Backblaze Cloud-based infrastructure provider Sex offender and public registriesUnited States, Netherlands
Checkr screening*United States
Datadog Logging and analyticsUnited States
Google Cloud Platform Mobile app user analyticsUnited States
Intelligent
Intercom In-application customer support chatUnited States
LiveKit Optimizing video and audio streamingUnited States
Monitoring Alarms monitoring service providerAustralia
Noonlight Emergency monitoring services and notification platformUnited States
OpenAI AISearch query moderation for AI powered search Text-to-Speech tool for Alarms speaker announcements and Intercom Voice DirectoryUnited States
Salesforce Sales and marketing operations customer supportUnited States
Solutions
Twilio Communications technology provider for SMS and MMS message sendingUnited States
v06.2026
Wiz Cloud security posture managementUnited States
Zoom Customer support communications and support operationsUnited States, Mexico, Australia, Germany

Web TechnologiesCSV of Verkada's web technologies · Atom feed of Verkada's web technologies

Verkada's homepage made 327 requests to 24 domains, and 14 services controlled by another company.

Analytics (7): Google Cloud, Crazy Egg, G2.com, LinkedIn, Meta, ZoomInfo; reviewed: MixpanelAdvertising (2): Microsoft, OpenAIMarketing automation (1): AdobeCookie compliance (1): OneTrustCDN (1): jsDelivrOther (2): Issue trackers: Sentry; Video players: Wistia

14 third parties by category: Analytics 7Advertising 2Marketing automation 1Cookie compliance 1CDN 1Other 2

Third parties 14 · 160 requests
Wistia Wistia 26% of the page's requests 84
Google Cloudsubprocessor Google Analytics Google Tag Manager 5% of the page's requests 16
Adobe Marketo 4% of the page's requests 13
Microsoft Microsoft Advertising 4% of the page's requests 12
OneTrust OneTrust 3% of the page's requests 11
Crazy Egg Crazy Egg 1% of the page's requests 4
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 1% of the page's requests 4
G2.com G2 Track Your Prospects <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Meta Facebook Pixel 2.9.439 <1% of the page's requests 3
Sentry Sentry 9.6.1 <1% of the page's requests 3
Mixpanel mixpanel.com <1% of the page's requests 2
ZoomInfo Zoominfo <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
First party 1 · 167 requests
Verkada Cloudflare Framer Motion HSTS Microsoft Clarity Next.js 16.2.10 Next.js App Router Open Graph PWA Priority Hints React Turbopack Vercel Vercel Speed Insights 2.0.0 Webpack core-js 3.32.2 51% of the page's requests 167

10 tracked companies loaded by the homepage are not in Verkada's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Verkada's compliance · Atom feed of Verkada's compliance

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Verkada Command PlatformAuthorizedModerate4

FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV of Verkada's status page incidents · Atom feed of Verkada's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 major)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: 1 incident (1 major)Sep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 minor)Sep 30: 1 incident (1 critical)Oct 1: no incident reportedOct 2: 2 incidents (1 major, 1 minor)Oct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: 1 incident (1 minor)Oct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: 1 incident (1 minor)Oct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: 1 incident (1 minor)Nov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 14 incidents in 90 days
  • 4 major or critical
  • 1 h 54 min typical time to resolve
  • 20 h 25 min longest major
BeganIncidentImpactLasted
Some Classic Alarms customers are experiencing issues with arming/disarming their systemsminor15 h 50 min
Delays loading Commandminor16 h 59 min
Event Based Webhook Delivery Is Delayedminor1 h 54 min
Cameras reporting inaccurate historical online/offline stateminor5 h
Some customers are experiencing issues with LPR webhooksminor1 h
Issues loading Guestminor23 min
Issues loading Verkada Guest in US Organizationsmajor2 h
Issues loading Verkada Guest in US Organizationscritical45 min

Incidents per month

0 7 14 Dec 2025: 1 incident (1 minor) · typical time to resolve 46 min Jan 2026: 6 incidents (1 critical, 2 major, 1 minor, 2 no impact stated) · typical time to resolve 1 h 28 min Feb 2026: 6 incidents (2 major, 3 minor, 1 no impact stated) · typical time to resolve 6 h 2 min Mar 2026: 8 incidents (1 critical, 1 major, 6 minor) · typical time to resolve 1 h 4 min Apr 2026: 11 incidents (1 critical, 1 major, 7 minor, 2 no impact stated) · typical time to resolve 4 h 1 min May 2026: 13 incidents (3 major, 9 minor, 1 no impact stated) · typical time to resolve 6 h 22 min Jun 2026: 1 incident (1 minor) · typical time to resolve 1 h 20 min Jul 2026: 8 incidents (2 major, 5 minor, 1 no impact stated) · typical time to resolve 3 h 45 min Aug 2026: 4 incidents (1 critical, 2 major, 1 no impact stated) · typical time to resolve 2 h 11 min Sep 2026: 6 incidents (1 critical, 1 major, 4 minor) · typical time to resolve 1 h 42 min Oct 2026: 6 incidents (1 major, 5 minor) · typical time to resolve 2 h Nov 2026: 1 incident (1 minor) · typical time to resolve 15 h 50 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Alarms3
Guest3
Login System2
Camera Analytics1
Command Mobile1
Events and Notifications1
Gov Cloud1
Viewing Station1

As Verkada's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Verkada's subprocessorsCSV of incidents reported by vendors Verkada lists · Atom feed of incidents reported by vendors Verkada lists

254 reported incidents in the last 30 days, by 7 of the vendors Verkada lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Verkada was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minor5 h 13 min
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
ZoomService Degradation Affecting Outbound SMS Messages for a subset of users in the US region minor2 h 23 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
LiveKitElevated timeouts on LiveKit Inference Gemma 4 31B on low-priority requests no impact stated—
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
ZoomService Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. minor2 h 35 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min

And 229 more. All of them: CSV · Who is around them.

ChangesCSV of Verkada's changes · Atom feed of Verkada's changes

See the list as we read it on any date: Time machine

  1. Changed registry listing: fedramp:FR2416859101 evidence: registry listing: fedramp:FR2416859101
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