Akuity
Certifications and attestations: SOC 2 Type IIISO/IEC 27001PCI DSSCSA STAR
Says it complies with: HIPAA
As listed on Akuity's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 2 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 67 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Akuity's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/akuity"><img src="https://thirdpartyindex.com/badge/akuity.svg" alt="Akuity transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/akuity)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Our Cloud infrastructure Provider | ||
| Auth0 | Authentication service | ||
| Checkr | Background check for employees | ||
| CloudFlare | Cloud monitoring | ||
| Datadog | observability, logs and monitoring | Cloud monitoring | |
| GitHub | Source code version management | ||
| Google Cloud Platform | Cloud Hosting | ||
| Google Workspace | Management of emails, accounts, documents, calendar events | ||
| HubSpot | Marketing, Sales, and Support | Marketing | |
| KnowBe4 | Security Training and Social Engineering testing | ||
| PagerDuty | On call scheduled and paging | Cloud monitoring | |
| Sentry | Cloud service for system errors | Cloud monitoring | |
| SigNoz | observability, logs and monitoring | Cloud monitoring | |
| Slack | Chat service for internal employees and external customers | ||
| Stripe | Payment processing | ||
| Twingate | Zero Trust Private Networking (VPN alternative) | ||
| Vanta | Continuous security and compliance monitoring |
Service status
1 incident in the last 90 days (0 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 2 h 14 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| investigating reports of intermittent TLS errors | minor | 2 h 14 min evidence | |
| Issue accessing Akuity Platform Portal | minor | 1 h 7 min evidence | |
| Issue accessing Akuity Platform Portal | major | 22 min evidence |
As Akuity's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.