AppOmni
Compliance
- Certified
- Says it complies with
Certifications as AppOmni's trust center lists them; reports are usually shared on request (evidence)
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Google Cloud Platform | Data Center for all Services | U.S. or EU, APAC/ Australia (customer discretion) | |
| Langchain (Langsmith) | LLM monitoring/tracing. Only applicable when AI features are enabled. | US for tenants in the US and EU for others. | |
| Mailgun | Customer can configure AppOmni policy scans to be sent to predefined customer email addresses. | U.S. or EU (customer discretion) | |
| Mongo DB | Application infrastructure storage | U.S. or EU (customer discretion) | |
| Pendo | Product Usage and Feedback | U.S. or EU (customer discretion) | |
| Sentry | Application monitoring | U.S. | |
| Wiz | Customer data is; accessed in read-only; analysis. Only alert; customer data is; metadata is stored. No; mode to perform; security posture; stored. | U.S | |
| ZenDesk | Support Tickets | U.S. |
Service status
- 4 incidents in 90 days
- 1 major or critical
- 6 h 17 min typical time to resolve
- 3 h 22 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Destination Delivery Delays | minor | 5 h 27 min | |
| Intermittent outages in US tenants due to Google Cloud Platform incident | major | 3 h 22 min | |
| Delayed Detection Alerts | minor | 6 h 17 min | |
| Detection Collection and Alerting Delays | minor | 10 h 12 min | |
| Performance Degradation of Policy Scans | minor | 21 h 18 min | |
| Detection Event Collection Issues | major | 20 h 27 min | |
| Degradation of AppOmni Console Performance | major | 1 h 13 min | |
| Detection Alert Delivery Delay | minor | 3 h 33 min |
As AppOmni's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.