Third Party Index

Arcade

arcade.software

Subprocessors CSV · Atom

29 third parties.

NamePurposeLocationListed since
Algolia, Inc. Indexing and search of customer workspace content and related metadata.; InfrastructureUnited States
Amazon Web Services, Inc. Infrastructure; Managed cloud infrastructure, databases, data warehousing, object storage, and serverless compute used to operate and support the Services.United States
Anthropic PBC AI
Artificial intelligence; Provider of Claude models accessed through Google Vertex AI for text and multimodal model processing. Arcade does not call Anthropic's API directly for these customer-facing workflows.
United States
Braintrust Data, Inc. AI observability and evaluation, including storage and analysis of prompts, outputs, traces, and evaluation datasets. Not used for Enterprise workspaces.; Artificial intelligenceUnited States
browserless.io, Inc. Managed browser rendering and capture of customer-selected websites to extract page content, screenshots, and design context.; Media and contentUnited States
ClickHouse, Inc. Data and analytics; Storage and querying of product and viewer event data used to operate, measure, and support the Services.United States
Cloudflare, Inc. DNS, content delivery, network security, image optimization, and distributed-denial-of-service protection.; InfrastructureUnited States
Eleven Labs Inc. AIArtificial intelligence; Text-to-speech, music generation, pronunciation processing, sound effects, and audio-isolation services.United States
Exa Labs, Inc. Artificial intelligence; Web search, page-content retrieval, and research used to supply context for AI-assisted workflows.United States
Finsweet Inc. (Consent Pro)
Cookie consent management on Arcade's marketing website, including serving the consent banner, recording visitor consent choices, scanning the site to detect cookies and trackers, and generating cookie policy content. Does not receive Customer Personal Data.; Data and analytics
United States, Western Europe
Fivetran Inc.
Data and analytics; Managed data integration and replication used to move data between Arcade production and analytics systems, including datasets that may contain customer information.
United States
Footage Firm, Inc. d/b/a Storyblocks Media and content; Search and retrieval of licensed stock media based on customer or workflow search terms and associated request identifiers.United States
Functional Software, Inc. d/b/a Sentry Application error reporting and performance monitoring; Customer Personal Data may appear incidentally in diagnostic records.; Operations and monitoringUnited States
Google LLC AI
Cloud hosting, compute, authentication, databases, object storage, and AI model services through Google Cloud, Vertex AI, and the Gemini Developer API (Google AI Studio), including text, image, video, speech, and translation processing.; Data and analytics; Infrastructure and AI; Measurement of viewer engagement with published Arcade demos and videos.
United States
Hatchet Technologies, Inc. Infrastructure; Managed workflow orchestration and task execution metadata, including workspace, requester, and job identifiers used to run background workflows.United States
Hookdeck Technologies Inc. Media and content; Webhook receipt, relay, delivery, retry, and observability for media-processing and customer event workflows.United States
HubSpot, Inc. (including Clearbit) Business operations; Customer relationship management, marketing and sales operations, and Clearbit enrichment of account, company, and viewer-related records.United States
Intercom, Inc. Business operations; Customer support messaging, ticketing, and account communications that may include customer contact details and support content.United States
Liveblocks, Inc. Media and content; Real-time collaboration features in the Arcade editor, including presence, comments, and notifications.United States
Metabase, Inc. Data and analytics; Internal business intelligence and reporting over analytics datasets that may include customer account, usage, viewer, or content-derived information.United States
Mux, Inc. Media and content; Video hosting, transcoding, streaming, and transcription of customer-recorded media.United States
OpenAI OpCo, LLC AIArtificial intelligence; Text and structured-output generation and analysis of customer-provided text, files, images, and sampled video frames.United States
OpenRouter, Inc. AIArtificial intelligence; Routing of requests to supported third-party language and vision models for copy generation, Brand Kit workflows, and asset analysis.United States
PostHog, Inc. Data and analytics; Product analytics, feature flags, and experimentation for the Arcade application using account-holder identifiers and in-product usage events.United States
Prighter GmbH
Business operations; Intake and administration of privacy rights requests through the Prighter Privacy Rights Manager, including contact details and request content submitted by data subjects.
Austria
Stripe, LLC Business operations; Payment processing, subscription billing, invoicing, and related account and transaction administration.United States
Twilio Inc. (Segment)
Business operations; Collection and routing of viewer analytics events from published Arcade demos and videos.; Data and analytics; Transactional email delivery for product, workspace, and account notifications.
United States
TypeSafe AI, Inc. (Jev)
Artificial intelligence; Automated quality checking of AI-generated video plans and output based on user-provided prompts. Receives text from the user's session, such as their requests and messages, and the generated plan or a description of the generated video. Not used for Enterprise workspaces.
United States
Vercel Inc. Hosting and delivery of the Arcade web application and related edge services.; InfrastructureUnited States

Service statusCSV · Atom

Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Video failing intermittently due to service providerminor6 min
Intermittent Service Issues due to infrastructure providerno impact stated1 min

Incidents per month

0 2 4 Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 6 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

As Arcade's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Arcade's site

Arcade transparency rating

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