Third Party Index

Exterro

exterro.com

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status pagenot found0 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total67 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Exterro transparency rating

For Exterro's own site; it updates with the rating.

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Compliance

Certified

Certifications as Exterro's trust center lists them; reports are usually shared on request (evidence)

Documents

DocumentVerifiedChangedEvidence
Trust center vanta snapshot
Subprocessor list vanta snapshot
Privacy policy snapshot
Terms snapshot

Subprocessors

8 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Data hosting and storage as selected by customers | AI processing via AWS Bedrock for Exterro Assist; Public Cloud InfrastructureUS, EU, CA Regions
Atlassian Confluence Collaboration; Customer Support and Engineering ManagementUnited States
Canny Customer product feedback; Product FeedbackUnited States
Google, Inc Data hosting and storage as selected by customers | Exterro-managed AI infrastructure hosting for Exterro Assist; Google Cloud Platform (GCP)United States, EU
Microsoft Azure Data hosting and storage as selected by customers; Public Cloud InfrastructureUnited States
Salesforce Account Management, Customer Relationship Management, and Customer Support Ticketing; Account Management, Customer Relationship Support, and Customer Support TicketingUnited States
SendSafely Website Secure File Transfer and Message Exchange; Secure File Transfer and Message Exchange for Customer Support and Professional ServicesUnited States
Snowflake Analytics and Legal Hold data archival for customers hosted with AWS US; Data AnalyticsUnited States

Changes

None since tracking began.