Exterro
Exterro declares 8 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. The list last changed on Oct 31, 2026: 0 added, 0 removed, 1 changed.
Not listed by any tracked vendor.
Not loaded by any published homepage.
Subprocessors CSV of Exterro's subprocessors · Atom feed of Exterro's subprocessors DORA draft CSV of Exterro's subprocessors as declared by Exterro what's this? ·
8 third parties, 1 affiliate.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services AI | Data hosting and storage as selected by customers | AI processing via AWS Bedrock for Exterro Assist & Armour; Public Cloud Infrastructure | US, EU, CA Regions | |
| Atlassian Cloud | Collaboration; Customer Support and Engineering Management | United States | |
| Canny | Customer product feedback; Product Feedback | United States | |
| Google, Inc | Data hosting and storage as selected by customers | Exterro-managed AI infrastructure hosting for Exterro Assist; Google Cloud Platform (GCP) | United States, EU | |
| Microsoft Azure | Data hosting and storage as selected by customers; Public Cloud Infrastructure | United States | |
| Salesforce | Account Management, Customer Relationship Management, and Customer Support Ticketing; Account Management, Customer Relationship Support, and Customer Support Ticketing | United States | |
| SendSafely Website | Secure File Transfer and Message Exchange; Secure File Transfer and Message Exchange for Customer Support and Professional Services | United States | |
| Snowflake | Analytics and Legal Hold data archival for customers hosted with AWS US; Data Analytics | United States |
Web TechnologiesCSV of Exterro's web technologies · Atom feed of Exterro's web technologies
Exterro's homepage made 128 requests to 20 domains, and 10 services controlled by another company.
10 third parties by category: Advertising 4Analytics 3Marketing automation 1Cookie compliance 1Other 1
6 tracked companies loaded by the homepage are not in Exterro's subprocessor list. A website can use a service without it processing customer data.
ComplianceCSV of Exterro's compliance · Atom feed of Exterro's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| Exterro E-Discovery and Legal Software Platform | Authorized | Moderate | 2 |
Certifications as Exterro's trust center lists them; reports are usually shared on request (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)
Incidents reported by Exterro's subprocessorsCSV of incidents reported by vendors Exterro lists · Atom feed of incidents reported by vendors Exterro lists
10 reported incidents in the last 30 days, by 1 of the vendors Exterro lists as a subprocessor.
A subprocessor list names a company, not the service an incident touched. This does not show that Exterro was involved.
| Date | Company | Incident | Impact | Lasted |
|---|---|---|---|---|
| | INC20000347 | minor | 32 min | |
| | INC20000337 | minor | 2 h 5 min | |
| | INC20000336 | minor | 3 h 20 min | |
| | INC20000321 | minor | 3 h 25 min | |
| | INC20000319 | minor | 21 h 27 min | |
| | INC20000301 | critical | 5 h 3 min | |
| | INC20000299 | minor | 50 min | |
| | INC20000294 | critical | 8 h 52 min | |
| | INC20000290 | minor | 44 min | |
| | INC20000287 | critical | 29 min |
ChangesCSV of Exterro's changes · Atom feed of Exterro's changes
See the list as we read it on any date: Time machine
- Changed subprocessor: Exterro R&D India purpose: Technical support, implementation and engineering → Exterro group entity based in India providing technical support, implementation, and engineering services., Technical support, implementation and engineering evidence: subprocessor: Exterro R&D India list before and after: subprocessor: Exterro R&D India
- Changed subprocessor: Amazon Web Services purpose: Data hosting and storage as selected by customers | AI processing via AWS Bedrock for Exterro Assist, Public Cloud Infrastructure → Data hosting and storage as selected by customers | AI processing via AWS Bedrock for Exterro Assist & Armour, Public Cloud Infrastructure evidence: subprocessor: Amazon Web Services list before and after: subprocessor: Amazon Web Services
- Added subprocessor: Exterro R&D India evidence: subprocessor: Exterro R&D India list before and after: subprocessor: Exterro R&D India
- Removed certification: SOC 2 Type II evidence: certification: SOC 2 Type II
Rating badge for Exterro's site
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<a href="https://thirdpartyindex.com/vendors/exterro"><img src="https://thirdpartyindex.com/badge/exterro.svg" alt="Exterro transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/exterro)