SendSafely

explore.sendsafely.com

SendSafely declares 21 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 22, 2026. 22 tracked vendors name SendSafely as a subprocessor, including Zoom, WorkOS and Confluent.

Subprocessors CSV of SendSafely's subprocessors · Atom feed of SendSafely's subprocessors DORA draft CSV of SendSafely's subprocessors as declared by SendSafely what's this? · 

21 third parties.

NamePurposeLocationListed since
Amazon Web Services (AWS) Platform HostingAustralia (AWS Region); Germany (AWS Region),; Ireland (AWS region),; United States (AWS region),
Ask Nicely Customer Feedback & Satisfaction MeasurementUnited States
CrewBloom 24/7 Customer SupportPhilippines
Data Dog System Metrics and LoggingUnited States
Google Corporate Email, Business Operations & Website AnalyticsUnited States
HubSpot Customer Relationship Management Platform (CRM)United States
Intercom, Inc Customer Support ChatbotUnited States
LunaWeb PDF Invoice GenerationGermany
MailChimp Email CampaignsUnited States
MixMax Sales Email AutomationUnited States
PandaDoc eSignature platformUnited States
Productboard Product Roadmap Management & Feature Request TrackingUnited States
Slack Internal Team Communication & CollaborationUnited States
Stripe Automated Payment, Subscription, & Billing ManagementUnited States
Taxually Sales Tax FilingsUnited States
Twilio SMS DeliveryUnited States
Vitally Customer Success PlatformUnited States/Sweden
Xero Invoicing & Online BookkeepingUnited States
Zapier Sales Lead Processing & Invoice GenerationUnited States
Zendesk Customer Support & TicketingUnited States
Zendesk Sell Customer Relationship Management Platform (CRM)United States

Web TechnologiesCSV of SendSafely's web technologies · Atom feed of SendSafely's web technologies

SendSafely's homepage made 131 requests to 20 domains, and 6 services controlled by another company.

Advertising (3): Google Cloud, Reddit, Inc., X Corp.Analytics (3): HubSpot, LinkedIn, Meta

6 third parties by category: Advertising 3Analytics 3

Third parties 6 · 34 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 13% of the page's requests 17
HubSpotsubprocessor HubSpot HubSpot Analytics 4% of the page's requests 5
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.435 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
First party 1 · 97 requests
SendSafely Amazon CloudFront Amazon S3 Amazon Web Services Bootstrap 4.1.2 HSTS Isotope Linkedin Ads Magnific Popup Masonry OWL Carousel Open Graph PWA Popper Priority Hints WOW core-js 3.32.2 jQuery 3.2.1 74% of the page's requests 97

2 tracked companies loaded by the homepage are not in SendSafely's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (22)CSV of the companies listing SendSafely · Atom feed of the companies listing SendSafely

22 companies
  • 2NDSITE Inc. (Freshbooks) freshbooks.com Customer Support
  • Addepar addepar.com Operation of an encrypted file exchange tool on behalf of Addepar.
  • Airtable airtable.com Data security services
  • Capsule8 capsule8.com Technical support helpdesk and filesharing system
  • Carta carta.com File encryption service.
  • CodeSignal codesignal.com Secure File Transfer; Secure file-transfer platform
  • Confluent confluent.io Customer Support Portal
  • EverTrue evertrue.com Secure file sharing
  • Exterro exterro.com Secure File Transfer and Message Exchange; Secure File Transfer and Message Exchange for Customer Support and Professional Services
  • Greenhouse greenhouse.com Encrypted file transfers
  • Higher Logic higherlogic.com Encrypted Email
  • Humaans humaans.io Secure file sharing
  • InRule inrule.com - Applicable Services: InRule Decision Platform. - Data Processing: SaaS offering to send encrypted emails.; Encrypted Email
  • Klaviyo klaviyo.com File Sharing Encryption Platform (Customer Optional)
  • Mattermost mattermost.com Secure file transfer
  • Perk perk.com End-to-end encryption platform; Perk Travel | Perk Spend | AmTrav | Click Travel
  • SOPHOS sophos.com Technical support helpdesk and filesharing system
  • Workable workable.com Sending/receiving customer files securely.
  • WorkOS workos.com Customer Support Tool; Support and account management
  • Yugabyte yugabyte.com Customer communications
  • Zoom zoom.us Encrypted file transfer service
  • Zscaler zscaler.com

ComplianceCSV of SendSafely's compliance · Atom feed of SendSafely's compliance

Certified
Says it complies with

Certifications as SendSafely's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of SendSafely's status page incidents · Atom feed of SendSafely's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Service Degradation affecting Audit Log in the EUminor23 h 6 min
Service Disruption affecting US Portal Authenticationminor2 h 48 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 minor) · typical time to resolve 2 h 48 min Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 1 incident (1 minor) · typical time to resolve 23 h 6 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As SendSafely's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by SendSafely's subprocessorsCSV of incidents reported by vendors SendSafely lists · Atom feed of incidents reported by vendors SendSafely lists

229 reported incidents in the last 30 days, by 9 of the vendors SendSafely lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that SendSafely was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
XeroGlobal: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub major1 h 7 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
XeroUK: HMRC connected services - MTD IT and MTD VAT minor14 h 32 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min

And 204 more. All of them: CSV · Who is around them.

ChangesCSV of SendSafely's changes · Atom feed of SendSafely's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for SendSafely's site

SendSafely transparency rating

It updates with the rating.

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