Third Party Index

Formassembly

formassembly.com

Subprocessors

3 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud infrastructure services providing hosting, data storage, and computing resources for platform operations.USA
Anthropic AI-based Form GenerationUS
Pendo.io Product analytics and user experience platform for tracking user behavior and optimizing product adoption.USA

Listed as a subprocessor by (1)

1 company
  • Flywire flywire.com Form for collecting opportunity information

Compliance

Certified
Says it complies with

Certifications as Formassembly's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: 1 incident (1 no impact stated)Aug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: 1 incident (1 minor)Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: 1 incident (1 major)Aug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (1 minor, 1 no impact stated)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 1 major or critical
  • 5 h 14 min typical time to resolve
  • 28 min longest major
BeganIncidentImpactLasted
Salesforce Connector Authorization Issues Following Recent Salesforce Outageno impact stated15 h 46 min
Salesforce Service Disruptionminor5 h 10 min
Form-level Salesforce Connector and Email Notifications Delayed Processing on Submissionminor31 min
Platform Slowness and Possible Gateway Errorsminor2 h 54 min
Gov Cloud accounts: File Uploads breaking responsesminor6 h 4 min
Salesforce Marketing Cloud Connectors Unavailablemajor28 min
Form-Level Salesforce Connector and Email Notifications Not Processing Upon Submissionminor46 h 47 min
Form-level Salesforce Connector and Email Notifications Delayed Processing on Submissionminor5 h 14 min

Incidents per month

0 4 8 Jun 2026: 1 incident (1 no impact stated) · partial: our history begins Jun 26 · typical time to resolve 40 days Jul 2026: 0 incidents Aug 2026: 7 incidents (1 major, 5 minor, 1 no impact stated) · typical time to resolve 5 h 14 min Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 15 h 46 min Jun 2026Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Salesforce Connector5
Emails2
Salesforce Marketing Cloud Connector2
Salesforce Prefill Connector2
FormAssembly Compliance1
FormAssembly Enterprise1
FormAssembly Essentials1
FormAssembly Government1

As Formassembly's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Formassembly's site

Formassembly transparency rating

It updates with the rating.

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