Granicus
Compliance
- FedRAMP
- GovDelivery Communications Cloud Authorized Moderate · 45 agency authorizations · since Apr 8, 2016
FedRAMP status from the FedRAMP Marketplace (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Service status
90 days agotoday
- 6 incidents in 4 days
- 3 major or critical
- 1 h 18 min typical time to resolve
- 1 h 18 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Granicus Issue Notification: govService SmartGov | major | 1 h 18 min | |
| Granicus Issue Notification: govService SmartGov | major | ongoing | |
| Granicus Issue Notification: Simpleview CRM EIC Integration | minor | 4 h 55 min | |
| Granicus Issue Notification: govService Openforms | major | 44 min | |
| govMeetings Peak - Peak Packet Generation Delays | minor | 6 h 19 min | |
| govAccess Vision Website Availability Issues | minor | 12 min |
Incidents per month
critical major minor no impact stated before or partly before our history
Components affected
| Component | Incidents | Bar |
|---|---|---|
| SmartGov | 2 | |
| CRM | 1 | |
| OpenForms | 1 | |
| Peak | 1 | |
| Vision CMS | 1 |
As Granicus's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.