Productlane

productlane.com

Productlane declares 32 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Nov 5, 2026. 1 tracked vendor, Novu, names Productlane as a subprocessor.

Subprocessors CSV of Productlane's subprocessors · Atom feed of Productlane's subprocessors DORA draft CSV of Productlane's subprocessors as declared by Productlane what's this? · 

32 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Primary hosting (compute, storage, databases)EU (Frankfurt)
Anthropic, PBC AIAI inference for optional features, and running connected repository source code in isolated sandboxes to reproduce reported bugs (Claude models)US
Anysphere, Inc. (Cursor) Coding agent runs started from a thread or issue, when enabledUS
Attio Ltd CRM for managing customer and prospect relationshipsUK
Brandfetch GmbH Brand and company data enrichment (logos, domains)EU
Cloudflare, Inc. CDN, WAF, edge servicesGlobal
Flightcontrol, Inc. Deployment and hosting platform services on top of AWSUS
GitHub, Inc. GitHub integration: repository and pull request activity used for docs drafting when enabledUS
Google LLC Google Workspace: business email, calendar, and document collaboration for Productlane personnelGlobal
HubSpot, Inc. HubSpot integration: support activity written onto CRM records when enabledUS
Inngest, Inc. Background job and workflow orchestrationUS
Intercom, Inc. Intercom migration: conversations and contacts read from the workspace's own Intercom accountUS
Langfuse GmbH AI observability: traces of AI feature runs, including prompts and model outputs, for debugging and quality monitoringEU
lempire SAS (lemlist) Sales outreach and email campaigns to prospectsEU (France)
Linear Orbit, Inc. Linear integration: issue tracking and project sync for customer feedback when enabled by workspace adminsUS
Meilisearch SAS Hosted full-text search indexEU
Microsoft Corporation Microsoft Teams integration: thread notifications and replies when enabledGlobal
Mux, Inc. Video hosting, encoding, and playback for recordings uploaded to threads and changelogsUS
Not Just Tickets Ltd (Plain) Plain integration: support conversations exchanged when enabledUK
OpenAI, L.L.C. AIAI inference for optional features (regional endpoints where configured)EU
PostHog, Inc. Product analyticsEU
Postmark (Wildbit, LLC) Outbound email delivery for customer inboxesUS
Replicate, Inc. AIAI vision on help center screenshots to place annotations, when enabledUS
Resend, Inc. Transactional and lifecycle email deliveryUS
Rocicorp, Inc. Real-time sync engine (Zero)EU
Sentry (Functional Software, Inc.) Error tracking and monitoringUS
Slack Technologies, LLC Slack integration: workspace notifications and Slack Connect customer channels when enabledUS
Stripe, Inc. Payments and billingUS
Superhuman Labs Inc. Email client used by Productlane personnel for business correspondenceUS
Unkey, Inc. API key issuance and verification (legacy v1 API)US
Zapier, Inc. Zapier integration: event payloads sent to automations a workspace admin buildsUS
Zendesk, Inc. Zendesk migration: tickets, users, and help center content read from the workspace's own Zendesk accountUS

Web TechnologiesCSV of Productlane's web technologies · Atom feed of Productlane's web technologies

Productlane's homepage made 134 requests to 6 domains, and 2 services controlled by another company.

Advertising (1): Google CloudAnalytics (1): Cloudflare

2 third parties by category: Advertising 1Analytics 1

Third parties 2 · 11 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 5% of the page's requests 7
Cloudflaresubprocessor Cloudflare Browser Insights 3% of the page's requests 4
First party 1 · 123 requests
Productlane Amazon ALB Amazon Web Services Cloudflare Framer Motion HTTP/3 Next.js 16.4.3 Next.js App Router Open Graph Priority Hints React Sentry Turbopack Webpack 92% of the page's requests 123

Subprocessor of (1)CSV of the companies listing Productlane · Atom feed of the companies listing Productlane

1 company

Service statusCSV of Productlane's status page incidents · Atom feed of Productlane's status page incidents

Aug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: before our history of this status pageOct 1: before our history of this status pageOct 2: before our history of this status pageOct 3: before our history of this status pageOct 4: before our history of this status pageOct 5: before our history of this status pageOct 6: before our history of this status pageOct 7: before our history of this status pageOct 8: before our history of this status pageOct 9: before our history of this status pageOct 10: before our history of this status pageOct 11: before our history of this status pageOct 12: before our history of this status pageOct 13: before our history of this status pageOct 14: before our history of this status pageOct 15: before our history of this status pageOct 16: before our history of this status pageOct 17: before our history of this status pageOct 18: before our history of this status pageOct 19: before our history of this status pageOct 20: before our history of this status pageOct 21: before our history of this status pageOct 22: before our history of this status pageOct 23: before our history of this status pageOct 24: before our history of this status pageOct 25: before our history of this status pageOct 26: before our history of this status pageOct 27: before our history of this status pageOct 28: before our history of this status pageOct 29: before our history of this status pageOct 30: before our history of this status pageOct 31: before our history of this status pageNov 1: before our history of this status pageNov 2: before our history of this status pageNov 3: before our history of this status pageNov 4: before our history of this status pageNov 5: before our history of this status pageNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

No incidents reported since Nov 6, 2026

As Productlane's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Productlane's subprocessorsCSV of incidents reported by vendors Productlane lists · Atom feed of incidents reported by vendors Productlane lists

162 reported incidents in the last 30 days, by 16 of the vendors Productlane lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Productlane was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
GitHubImpact across multiple GitHub products including Actions, Pages, and Copilot products. critical33 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GitHubIncident with Webhooks minor4 min
SentryUS issues feed throwing intermittent errors minor51 min
LinearSlack integration degraded due to Slack outage minor3 h 9 min
SentryAccount emails not being delivered major42 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SentryEU region replay ingestion latency minor48 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
OpenAIElevated Errors On API minor42 min
PlainHelp Center errors no impact stated—
InngestInvestigating Degraded Performance minor3 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
GitHubIncident with Actions and Checks API critical46 min
GitHubIncident with Webhooks and Actions major1 h 50 min
PlainIntermittent API errors on write actions minor2 h 54 min
GitHubIncreased timeouts due to surge in anonymous users minor3 h 10 min
OpenAIElevated errors with image generation minor1 h 49 min
InngestInvestigating System Degradation no impact stated1 min
GitHubIncrease in timeouts for some unauthenticated users minor1 h 56 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min

And 137 more. All of them: CSV · Who is around them.

ChangesCSV of Productlane's changes · Atom feed of Productlane's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Productlane's site

Productlane transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/productlane"><img src="https://thirdpartyindex.com/badge/productlane.svg" alt="Productlane transparency rating on Third Party Index" height="20"></a>
[![Productlane transparency rating on Third Party Index](https://thirdpartyindex.com/badge/productlane.svg)](https://thirdpartyindex.com/vendors/productlane)