Third Party Index

Sana

sanalabs.com

Subprocessors

72 third parties. CSV · Atom

NamePurposeLocationListed since
10969 Berlin search and contentProcessing Country: USA; Processing Location: USA (default)
2484, Elevenlabs New York, NY Content generation 10016 (Text to speech)Processing Country: USA Belgium; Processing Location: USA EEA/EU
303 2nd St., North processor. Cloud
410 Terry Ave N, Amazon Web WA. 98109 Seattle, Services USA services / infrastructure for core productsProcessing Country: USA; Processing Location: USA
#4339, San Meeting transcriptionsProcessing Country: SCC incl.; Processing Location: EEA/EU Germany
50825 Cologne Processing Country: Finland
620 8th Ave 45th services /
69 Madison Ave
94104, United Search and model
Ably EC2A 3EJ Real-time messagingProcessing Country: Ireland; Processing Location: EEA/EU
Ably Realtime Ltd. Fora 21-33 Great
Agora, Inc., 2804
Amazon Web Pipedream connector
Anthropic PBC, 548 Market Street, PMB 90375, San
Anthropic States infra Transactional mailingProcessing Country: USA; Processing Location: USA
Ave 7493, 19904
Barrow Street prevention and relatedProcessing Country: US Regional; Processing Location: USA (option for
Blvd., Santa Clara, Agora, Inc. CA 95054, USA Audio video streamingProcessing Country: USA; Processing Location: USA
Brevo - Sendinblue Paris, France Sana Sub-processors Last updated: 9 September 2026 invites etc.)Processing Country: Belgium; Processing Location: EEA/EU
Cesson-Sévigné, Gladia France Sana Sub-processors Last updated: 9 September 2026 Recordings / Audio Transcription API Hosting infra Search Infra / Content generation Internet Security Services (webProcessing Country: France; Processing Location: EEA/EU
Cloudinary Ltd., of 20 Aharon Bart St., Petah Tikva, Cloudinary 4951448, Israel Content hosting Pipedream connectorProcessing Country: USA­ Ireland Germany; Processing Location: USA­(default) EEA/EU
Court, 18-21 St., Intercom Dublin 2, Ireland Jina AI GmbH Support, Interaction data Web content extraction and search via Reader API. URLs are submitted for content parsing and markdown conversion.Processing Country: Ireland; Processing Location: EEA/EU
Datadog, Inc. processor. Cloud
DeepL SE
DeepL Germany Content translationsProcessing Country: Sweden; Processing Location: EEA/EU
Doral, D-ID FL 33166 Eleven Labs Inc Video avatar generationProcessing Country: Sweden; Processing Location: EEA/EU
Dover, Delaware, Hatchet USA Intercom R&D Task infrastructureProcessing Country: Ireland; Processing Location: EEA/EU
Dublin 18, D18 P521, Microsoft Azure Ireland Search infra / Cloud ServicesProcessing Country: at; Processing Location: EEA/EU
Eastern Street
Floor 21, Francisco, CA 94111 San Third party
Floor, NY 10018 New York, Datadog USA infrastructure for core products. Monitoring / loggingProcessing Country: USA; Processing Location: USA
Francisco, CA
Francisco, California, 94105, US Transactional mailing (Default email provider used forProcessing Country: SCC incl. Addendum
Francisco, USA products. Exception /; products. PrimaryProcessing Country: SCC incl.; Processing Country: UK Ext.
Functional
Gladia, 38 rue de la Tremblaie 35510
Google Cloud (GCP) Dublin 4 Ireland security services)Processing Country: at rest; Processing Location: customers)
Google Ireland Ltd., application firewall
Gordon House DDoS attackProcessing Location: EEA/EU (default)
Hatchet Technologies, Inc. 1111b S Governors
Haussmann 75008 sending notificationsProcessing Country: France
Jina Germany retrievalProcessing Country: Belgium; Processing Location: EEA/EU
London, UK
Maarweg 165
Market Street Processing Location: USA USA
Merge API, Inc., 353
Merge Sana Sub-processors Last updated: 9 September 2026 integrations providerProcessing Country: USA; Processing Location: USA
Microsoft Ireland
Mission College
Mistral AI, 15 rue des Halles, Mistral 75001 Paris Search Infra / Content France generationProcessing Country: Sweden; Processing Location: EEA/EU
Modal Inc, 222 Broadway, 10038 New York, Modal USA Sandboxed code executionProcessing Country: Sweden Worldwide OR; Processing Location: EEA/EU Worldwide routing OR
OpenAI Ireland Ltd., 117-126 Sheriff Processing Country: EEA/EU; Processing Location: EEA/EU &
OpenAI Ireland Sana Sub-processors Last updated: 9 September 2026 generationProcessing Country: only; Processing Location: only customers)
Operations, Ltd.
Prinsensgate 49, 7011 Trondheim, Vespa.ai Norway Sana Sub-processors Last updated: 9 September 2026 Search databaseProcessing Country: SCC incl. Addendum; Processing Location: EEA/EU Germany
Prinzessinnenstraß e 19-20 User search queries are submitted for web
Recall Francisco, CA and recordingsProcessing Country: Addendum; Processing Location: Japan Japan
Redis, Inc. Pipedream connector
Redis Labs Hyperdoc Inc., 2261 data storeProcessing Country: Swiss; Processing Location: USA USA
Sacramento St.
SendGrid (Twilio) sending notifications) Direct processor: Error alerting, logs, and trace information.Processing Country: EU-US DPF; Processing Location: EEA/EU Ireland
Sendinblue, 06 boulevard (Default email provider used for
Sentry error monitoringProcessing Country: Swiss-U.S.; Processing Location: EEA/EU Germany
Services, Inc. processor. Cloud
Simpleshow USA Corp. 8200 NW 41st
Software, Inc. dba Sentry, 45 Fremont St 8th fl, CA 94105 San Pipedream connector processor: Cloud services / infrastructure for coreProcessing Country: SCC incl. Swiss EU-U.S.
Street, Ste 200
Street Upper, Dublin 1, D01 YC43, Search infra / ContentProcessing Country: EU; Processing Location: Switzerland (option only for
Tower Suite 525, CA 94107 San services / infrastructure for core
Twilio Inc. 101 Spear Street, Fifth Floor, San
Unltd. Co, Stephen
VESPA.AI NORWAY AS

Compliance

Certified
Says it complies with

Certifications as Sana's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Sana Learn Degraded Performance (EU region)minor12 h
Sana Learn availability (EU region)minor41 min
sana.ai domain outageminor29 min
sana.ai domain outagemajor2 h 45 min

Incidents per month

0 2 4 May 2026: 2 incidents (1 major, 1 minor) · partial: our history begins May 22 · typical time to resolve 2 h 45 min Jun 2026: 2 incidents (2 minor) · typical time to resolve 12 h Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents May 2026Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Sana's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Sana's site

Sana transparency rating

It updates with the rating.

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