Gladia
No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (3)
Purposes as each company states them.
Attention attention.com Call transcription services
Forethought Technologies forethought.ai
Zendesk zendesk.com Provides natural language processing services for voice-related features.
Service status
90 days agotoday
- 21 incidents in 90 days
- 3 major or critical
- 30 min typical time to resolve
- 1 h 34 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| [Europe] Add-ons is in a degraded state | minor | 2 min | |
| Real-time and Pre-recorded is having issue | minor | 1 h 32 min | |
| Global Incident - Pre-Recorded / Real-Time | critical | 1 h 4 min | |
| Real Time outage | critical | 1 min | |
| Timeouts | no impact stated | 20 min | |
| [Europe] Add-ons is in a degraded state | minor | 4 min | |
| [Europe] API is in a degraded state | minor | 2 h 6 min | |
| [Europe] API is in a degraded state | minor | 7 h 31 min |
Incidents per month
critical major minor no impact stated before or partly before our history
As Gladia's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.