Modal

modal.com

Modal declares 26 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 56 tracked vendors name Modal as a subprocessor, including posthog, Pylon and Linear.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

26 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud hosting providerGlobal
Andromeda Cluster, Inc. Cloud hosting providerUS
Cirrascale Cloud Services LLC Cloud hosting providerUS
Civo Limited Cloud hosting providerGlobal
Clickhouse, Inc Logging serviceUS
Cloudflare, Inc Cloud hosting providerUS
The Constant Company, LLC (Vultr) Cloud hosting providerUS
Crusoe Energy Systems LLC Cloud hosting providerGlobal
Datadog Cloud monitoringUS
G-Core Labs S.A. Cloud hosting providerGlobal
Google Cloud Platform Cloud hosting providerGlobal
Hex Technologies, Inc. Data analyticsUS
Hyperbolic Labs, Inc. Cloud hosting providerGlobal
Lambda Labs Cloud hosting providerGlobal
Massed Compute Inc. Cloud hosting providerUS
Megaport Limited Cloud hosting providerUS
Microsoft Azure Cloud hosting providerGlobal
Nebius Inc. Cloud hosting providerGlobal
NexGen Cloud Limited Cloud hosting providerGlobal
Oracle Cloud Cloud hosting providerGlobal
ORNN AI INC. Cloud hosting providerGlobal
PhoenixNAP, LLC Cloud hosting providerUS
Rackdog, LLC Cloud hosting providerUS
San Francisco Compute Company Cloud hosting providerGlobal
Snowflake Inc. Data warehouseUS
Verda Cloud Oy Cloud hosting providerEU

Web TechnologiesCSV · Atom

Modal's homepage made 154 requests to 2 domains.

First party 1 · 154 requests
Modal Amazon CloudFront Amazon Web Services Envoy Express HSTS HTTP/3 Lucide Node.js Open Graph Svelte SvelteKit Three.js 180 Vite Datadog 100% of the page's requests 154

Subprocessor of (56)CSV · Atom

1–50 of 56
  • Aaru aaru.com Engineering; Serverless cloud compute
  • ai-coustics ai-coustics.com
  • Alloy alloy.app Sandbox Compute Infrastructure
  • Applied Compute appliedcompute.com Serverless cloud platform for AI/ML.
  • Browser Use browser-use.com
  • Cekura cekura.ai IT infrastructure
  • Climatiq climatiq.io AI Model Inference Infratructure; Cloud provider
  • Daily daily.co Cloud compute provider; Model inference
  • Dash0 dash0.com Sandboxing AI executions
  • Datalab datalab.to Serverless GPU infrastructure for model inference. Processes customer document content transiently during processing.
  • Decagon decagon.ai LLM Model Finetuning; Model hosting provider
  • Decimal AI decimal.app Large scale data processing infrastructure
  • Delphina delphina.ai AI and model providers
  • Depot depot.dev Cloud Infrastructure
  • Endex endex.ai Engineering
  • Enterpret enterpret.com Infrastructure
  • Fathom fathom.ai AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data
  • Figma figma.com Cloud infrastructure provider for customer sandbox environments
  • Gem gem.com AI Services
  • Gladia gladia.io Cloud provider
  • Graphite graphite.dev
  • Harriet hrharriet.com Isolated sandboxes that run hosted connectors and cloud workspaces, including content from connected apps while a session runs
  • Hebbia hebbia.com
  • Hex hex.tech
  • Inception Labs inceptionlabs.ai Cloud infrastructure provider used to securely serve and deploy large language models in production.; Cloud provider
  • Koah Labs koahlabs.com AI Inference and AI Services
  • LightTable lighttable.ai Document-processing compute
  • Linear linear.app Cloud provider
  • LiveKit livekit.com Model inference
  • Lorikeet lorikeetcx.ai LLM inference services; Modal provides LLM inference using open-weight models on a ZDR basis with no modal training.
  • Lovable lovable.dev Executes customer project code
  • Macroscope macroscope.com Compute Sandboxes; We use modal to create sandboxes where we can perform secure computing. We also occasionally us them to process inference for LLMs.
  • n8n n8n.io AI inference provider
  • Nomic nomic.ai Ephemeral compute for proprietary models.
  • Northbeam northbeam.io Machine learning & compute
  • Notion notion.com Compute infrastructure for serving large language models and powering AI services
  • Parabola parabola.io Data processing infrastructure
  • Parahelp parahelp.com AI infrastructure
  • posthog posthog.com Serverless compute infrastructure for isolated code execution; Service Provider for AI Features
  • Pylon usepylon.com AI Sandbox Infrastructure
  • Ramp ramp.com AI Provider
  • Reducto reducto.ai Customer document/content subprocessor; may receive documents, document-derived content, prompts, schemas, or model inputs and outputs when configured.
  • Relevance AI relevanceai.com Engineering; Sandboxed code execution
  • rollbar rollbar.com Sandboxed environments for PR creation and testing
  • Sana sanalabs.com Sandboxed code execution
  • Sierra Technologies sierra.ai AI services
  • Stilla stilla.ai Sandbox & container provisioning; Sandbox provisioning
  • StudyFetch studyfetch.com Only if using coding sandboxes or notebook projects on Honen
  • Synthesia synthesia.io Compute for video processing services, including the processing of audio and video data for the purpose of video creation.
  • telli telli.com
  • Show next 6

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Modal's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 minor)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: 1 incident (1 minor)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 2 incidents (1 major, 1 minor)Oct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: 1 incident (1 minor)Nov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 10 incidents in 90 days
  • 2 major or critical
  • 15 min typical time to resolve
  • 14 min longest major
BeganIncidentImpactLasted
Some Sandboxes experiencing creation failuresminor23 min
Web functions degradedminor2 min
Kimi K3 shared endpoint downtimemajor6 min
Kimi K3 shared endpoint is degradedminor34 min
Function and Sandbox execution degradedminor7 min
Dashboard and sandbox outagemajor14 min
Storage is degradedminor2 h 8 min
Snapshot restores are degradedminor1 h 26 min

Incidents per month

0 2 4 Jul 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · partial: our history begins Jul 23 · typical time to resolve 31 min Aug 2026: 3 incidents (3 minor) · typical time to resolve 15 min Sep 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 8 min Oct 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 7 min Nov 2026: 1 incident (1 minor) · typical time to resolve 23 min Jul 2026Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Functions3
Sandboxes3
Kimi K3 Shared Endpoint2
Web Functions2
Dashboard1
Deployment1
Volumes1

As Modal's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Modal's subprocessorsCSV · Atom

38 reported incidents in the last 30 days, by 7 of the vendors Modal lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Modal was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
NebiusToken Factory connectivity loss in tf-us2 no impact stated1 min
NebiusCompute Cloud: some hosts unreachable in eu-north1 major1 h 48 min
VerdaFIN-03: Storage and Connectivity Disruption minor20 min
LambdaService disruption in us-east-3 no impact stated1 h 18 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
NebiusNetwork problems critical8 h 12 min
NebiusToken Factory: some models unavailable in eu-north1 major36 min
VerdaEmail service disruption minor24 h 7 min
ClickHouseSQL Console database connection outage minor49 min
NebiusPublic API gateway partially unavailable in US-NORTH1 and US-CENTRAL1 minor3 h 5 min
Lambdalambda.ai Unreachable Due to DNS Issue major2 h 31 min
NebiusToken Factory: some dedicated endpoints partially unavailable minor7 h 17 min
SnowflakeINC20000321 minor3 h 25 min
SnowflakeINC20000319 minor21 h 27 min
LambdaDegraded instance launches and terminations in us-east-3 no impact stated—
DatadogMetrics query are disrupted major2 h 29 min
NebiusCompute Cloud: disk images and snapshots partial unavailability major6 h 54 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min
NebiusToken Factory 503 errors in eu-west2 major1 h 2 min
VerdaNetwork Connectivity Issues in FIN-02 major5 h 46 min
ClickHouseDegraded support ticket submission and response minor2 h 47 min
PhoenixNAPMaintenance – Customer Support Portal no impact stated5 days

And 13 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Modal's site

Modal transparency rating

It updates with the rating.

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