Thought Industries
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 77 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Thought Industries's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/thought-industries"><img src="https://thirdpartyindex.com/badge/thought-industries.svg" alt="Thought Industries transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/thought-industries)Compliance
- Certified
- Says it complies with
Certifications as Thought Industries's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Bongo Learn | Video Assessment | United States or Europe | |
| BugSnag | Error Monitoring | United States | |
| CloudConvert | File Conversion | Germany | |
| Foxy.io | Shopping Cart and Checkout | United States | |
| Generative AI processing and AI-assisted functionality | United States | ||
| Mailgun | Email Services (EU) | Europe | |
| OpenAI | Generative AI processing, summarization, content generation, and AI-assisted functionality | United States | |
| PostHog | screenplay recordings and A/B experiments | Global | |
| Segment | Customer Data Platform | United States | |
| SendGrid | Email Services (U.S.) | United States | |
| Stripe | Payment Processing | United States | |
| Wistia | Video Content Hosting | United States | |
| Workato | Workflow Automation & Integration | United States | |
| Zendesk® | Customer Support, Ticketing, Engagement Software | United States | |
| Ziggeo | Video Recording | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
Chainalysis chainalysis.com Customer education and learning platform for delivering training content to customers and partners.
Service status
- 3 incidents in 90 days
- 0 major or critical
- 4 h 32 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| JWT SSO sign-in failures | minor | 4 h 32 min | |
| Cloudflare Errors | minor | 9 min | |
| Reporting - Delayed Data in Content & Course Action Reports | minor | — | |
| US Outage | none | 1 min | |
| Cloudflare Outage | critical | 47 min |
As Thought Industries's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.