Upstage

upstage.ai

Upstage declares 43 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Google Cloud, OpenAI and Microsoft. No published changes since we first read it on Oct 30, 2026. 1 tracked vendor, Sendbird, names Upstage as a subprocessor.

Subprocessors CSV of Upstage's subprocessors · Atom feed of Upstage's subprocessors DORA draft CSV of Upstage's subprocessors as declared by Upstage what's this? · 

43 third parties.

NamePurposeLocationListed since
Airtable, Inc. The United States
AlphaAI Technologies Inc.(Tavily Inc.) The United States
Apollo.io, Inc. The United States
Atlassian Corp. Australia
Attio Ltd. The United States
AXZ Inc.
BRAVE SOFTWARE, INC. ("BRAVE") The United States
BREVO The United States and France.
Composio Inc. (Sampark Inc.) The United States
Contact
Contact information https://sentry.io/privacy/
Contents of the entrusted tasks Service error monitoring and debugging
Crusoe, Inc. The United States
Date and method of entrusting At the time of a service error event, the information may be transmitted via the network transfer method
Details of entrusted work
Doodlin Inc.
EdInvent, Inc. The United States
Effect of refusal of the transfer of personal information, procedure
Elfsight Armenia
FuriosaAI
Gentlepie Co., Ltd.
Google The United States
How to refuse the transfer of personal information overseas, procedures, and the effect of refusal
Effect of refusal: Refusal may limit service error monitoring and reliability management.; How to refuse (Procedure): Please indicate your refusal to the overseas transfer of personal information via the Upstage Help Center.; https://get.support.upstage.ai/servicedesk/customer/portals
How to refuse the transfer of personal information, procedure
How to refuse the transfer of personal information, procedure, and effect of refusal
HubSpot, Inc. The United States
Intercom, Inc. The United States
LearnWorlds (CY) Ltd. Cyprus
Legal basis for overseas transfer PIPA Article 28-8(1)(iii) (processing/storage for contract execution)
Location of the subcontractors United States (Iowa), Germany (Frankfurt)
Microsoft Azure The United States
Nango Inc. The United States
NAVER Cloud Corp.
OpenAI, L.L.C. AIThe United States
Personal information items entrusted User identifier, error diagnostic data
Personal information items to be entrusted
Retention and use period of personal information Up to 3 months
RunPod Inc. The United States
Salesforce.com, Inc Japan
Timely Inc.
VESSL AI Korea Inc.
Webflow, Inc. The United States
Zapier, Inc. The United States

Web TechnologiesCSV of Upstage's web technologies · Atom feed of Upstage's web technologies

Upstage's homepage made 80 requests to 8 domains, and 3 services controlled by another company.

Tag managers (1): Google CloudCDN (1): jsDelivrOther (1): JavaScript libraries: Webflow

3 third parties by category: Tag managers 1CDN 1Other 1

Third parties 3 · 76 requests
Webflowsubprocessor Webflow 1.6.0 jQuery 3.5.1 72% of the page's requests 58
Google Cloudsubprocessor Google Font API Google Hosted Libraries Google Tag Manager 14% of the page's requests 11
jsDelivr jsDelivr 9% of the page's requests 7
First party 1 · 4 requests
Upstage Cloudflare HSTS HTTP/3 Open Graph Webflow Ecommerce Webpack 5% of the page's requests 4

1 tracked company loaded by the homepage is not in Upstage's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Upstage · Atom feed of the companies listing Upstage

1 company
  • Sendbird sendbird.com LLM inference provider used to generate responses for Sendbird's AI Agent

Incidents reported by Upstage's subprocessorsCSV of incidents reported by vendors Upstage lists · Atom feed of incidents reported by vendors Upstage lists

77 reported incidents in the last 30 days, by 9 of the vendors Upstage lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Upstage was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
WebflowReports of form notification emails not being delivered to customers in the US major1 h
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
Webflow[RESOLVED] Reports of issues deploying Cloud apps major7 h 28 min
Webflow[RESOLVED] Reports of intermittent issues accessing some hosted sites no impact stated—
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
IntercomElevated errors and latencies in the European hosting region. major49 min
BrevoMultiple services are impacted minor4 h 16 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
ZapierChat with Sales temporarily unavailable no impact stated3 h 28 min
Webflow[RESOLVED] Reports of issues accessing the Dashboard for some customers critical1 h 11 min
ZapierDelayed or failed template recommendations and template setup no impact stated36 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
Zapier"Chat with Sales" page not loading no impact stated36 min
BrevoDelay in transactional events minor7 h 3 min
HubSpotHubSpot is experiencing issues no impact stated22 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
IntercomSlow Fin Procedures minor23 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min

And 52 more. All of them: CSV · Who is around them.

ChangesCSV of Upstage's changes · Atom feed of Upstage's changes

See the list as we read it on any date: Time machine

None since tracking began.

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