Labs / Time machine / Tray.ai
Tray.ai
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Tray.ai changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 23, 2026.
Read Nov 11, 2026 · 10 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services, Inc. | Infrastructure provider | Ireland for EU, Australia for APAC; United States | |
| Atlassian, Inc. & Atlassian Pty Ltd. | Project management - Jira is used for bug tracking. Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer | United States; Australia | |
| Datadog, Inc. | Internal system and error logs | Germany; United States | |
| Google LLC | Company communication | United States | |
| Intercom, Inc. | Customer support - Only used if customers submit data via Intercom live chat | United States | |
| OpenAI, Inc. AI | Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere. | United States | |
| Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc. - Tray has engineering and support staff based in the UK and may therefore need to access data of our customers for support and maintenance purposes | United Kingdom | |
| Slack Technologies, LLC | Company communication | United States | |
| Twilio, Inc. | Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES | United States | |
| Zendesk, Inc. | Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer | United States |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (33)
History starts Sep 23, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.