Third Party Index

Upstream incidents

minor· Worldpay· · 54 min

INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider.

Listed as a subprocessor by 10 tracked vendors · 48 within 2 hops

Reporting vendor List it List one of those Worldpay · listed by 10 tracked vendors Worldpay Paddle · listed by 26 tracked vendors Paddle FastSpring · listed by 8 tracked vendors FastSpring Validity · listed by 5 tracked vendors Validity InMotion Hosting · listed by 2 tracked vendors InMotion Hosting OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Agilysys · listed by 0 tracked vendors Agilysys Click2Mail · listed by 0 tracked vendors Click2Mail Flywire · listed by 0 tracked vendors Flywire Nextiva · listed by 0 tracked vendors Nextiva TransferMate · listed by 0 tracked vendors TransferMate Zoho · listed by 29 tracked vendors Zoho Digital Realty · listed by 11 tracked vendors Digital Realty RB2B · listed by 9 tracked vendors RB2B Fastmail · listed by 6 tracked vendors Fastmail Ahrefs · listed by 4 tracked vendors Ahrefs Thinkific · listed by 4 tracked vendors Thinkific DataForSEO · listed by 3 tracked vendors DataForSEO Higher Logic · listed by 2 tracked vendors Higher Logic BrightLocal · listed by 1 tracked vendor BrightLocal Convertr · listed by 1 tracked vendor Convertr Posit · listed by 1 tracked vendor Posit SuprSend · listed by 1 tracked vendor SuprSend Time Doctor · listed by 1 tracked vendor Time Doctor Trustwell · listed by 1 tracked vendor Trustwell Action1 · listed by 0 tracked vendors Action1 Donut · listed by 0 tracked vendors Donut Formspark · listed by 0 tracked vendors Formspark GreetBot · listed by 0 tracked vendors GreetBot Inclusive Bot · listed by 0 tracked vendors Inclusive Bot Instatus · listed by 0 tracked vendors Instatus + 18 more

Incidents

major HeyGen Seedance Outage Sep 16 18:55 1 min 5 7 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 704 1,705 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 38 437 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 735 1,659 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 192 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 46 386 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 62 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 202 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 595 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 42 156 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 735 1,659 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 48 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 517 1,637 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 101 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 735 1,659 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 54 180 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 9 12 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 735 1,659 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 48 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 624 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 212 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 43 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 218 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 143 698 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 48 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 316 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 89 442 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 122 1,098 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 624 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 11 30 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3

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