Thinkific
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Thinkific's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/thinkific"><img src="https://thirdpartyindex.com/badge/thinkific.svg" alt="Thinkific transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/thinkific)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Public website content served to website visitors may be stored with Amazon Web Services, Inc., and transmitted by Amazon Web Services, Inc., to website visitors, to expedite transmission. | Global; United States | |
| Apollo | Provides GraphQL hosting for the Thinkific platform | United States | |
| Avalara | Tax compliance for Thinkific subscriptions | United States | |
| Baremetrics | Subscription analytics and insights | United States | |
| Bigmarker | Virtual conferencing and virtual events | United States | |
| Breadcrumbs.io | Lead scoring utilizing customer attribute data | Canada | |
| Brightback | Dunning service for Thinkific subscriptions | United States | |
| Calendly | Call scheduling with Thinkific customers | United States | |
| Carry Technologies, Inc. dba Hightouch | Used to transfer data between Thinkific Services and other listed Sub-processors | United States | |
| Chili Piper | Call scheduling and lead routing | United States | |
| Clearbit.com | Enriching customer level data | United States | |
| Cloudflare Inc. | DNS, SSL Termination and Web Application Firewall; Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission. | Global; United States | |
| Crossbeam | Customer data aggregation service to evaluation partnership potential | United States | |
| Delighted | Net Promoter Score to gather customer feedback | United States | |
| EnjoyHQ | Stores, organizes and synthesizes qualitative customer data (video, text, images) | United Kingdom | |
| eSentire | Manage Detect Response provider | Canada | |
| FileStack | Transmits uploads to the Thinkific platform | United States | |
| Fullstory | Product analytics and insights | United States | |
| Gong.io | Sales conversations intelligence platform | United States | |
| Communication, collaboration, analytics and insights | United States | ||
| Hubspot | Provides lead qualification, personalized experience, and emails for Thinkific customers | United States | |
| JUSTT.AI | To automate chargeback disputes | United States | |
| Lakera | AI prompt moderation and security | Ireland | |
| Looker | Big data analytics platform used by internal Thinkific teams | United States | |
| Mailgun | Used by the Thinkific platform to provide email services | United States | |
| Maven AGI | Delivers automated Chat support | United States | |
| Mimecast | Email security and Data Loss Prevention | United States | |
| Mixpanel | Event tracking analytics and insights | United States | |
| Netskope | Cloud Access Security Broker | United States | |
| New Relic | Application Performance Management | United States | |
| Onetrust | Cookie Consent Management | United States | |
| OpenAI, L.L.C. | Service provider for AI powered features. | United States | |
| Outreach | Customer contact tool utilized across sales to automate emailing | United States | |
| Profitwell | Dunning service for Thinkific subscriptions | United States | |
| Salesforce | Stores customer contact information, subscription status, and other customer related information | United States | |
| Scorebuddy | Quality assurance for support requests | Ireland | |
| Slack | Real time chat communication with Thinkific Partners | United States | |
| Stitch Data | ETL service | United States | |
| Stream.io Inc. | Real-Time Messaging Capabilities | United States | |
| Stripe | Payment Processing | United States | |
| Transloadit | Transmits uploads to the Thinkific platform | United States | |
| TypeForm | Request product feedback from Thinkific customers | Spain | |
| Unbounce | Lead generation dynamic landing page platform | Canada | |
| UserPilot | Delivers contextual in-app communications | United States | |
| Wistia | Video hosting platform for the Thinkific platform | United States | |
| Workday | Customer invoicing and payment information stored for accounting purposes | United States | |
| Zapier | Workflow Automation tool | United States | |
| Zendesk | Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues | United States | |
| Zoom | Video conferencing | United States |
Listed as a subprocessor by (2)
Purposes as each company states them.
Changes
None since tracking began.