Third Party Index

Upstream incidents

minor· Worldpay· · 2 h 31 min

INC0652044 - We are aware of potential issues with a Third Party

Listed as a subprocessor by 10 tracked vendors · 57 within 2 hops

Reporting vendor List it List one of those Worldpay · listed by 10 tracked vendors Worldpay Paddle · listed by 34 tracked vendors Paddle FastSpring · listed by 9 tracked vendors FastSpring Validity · listed by 5 tracked vendors Validity InMotion Hosting · listed by 2 tracked vendors InMotion Hosting OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Agilysys · listed by 0 tracked vendors Agilysys Click2Mail · listed by 0 tracked vendors Click2Mail Flywire · listed by 0 tracked vendors Flywire Nextiva · listed by 0 tracked vendors Nextiva TransferMate · listed by 0 tracked vendors TransferMate Zoho · listed by 34 tracked vendors Zoho Digital Realty · listed by 12 tracked vendors Digital Realty RB2B · listed by 12 tracked vendors RB2B Fastmail · listed by 6 tracked vendors Fastmail Ahrefs · listed by 5 tracked vendors Ahrefs Thinkific · listed by 4 tracked vendors Thinkific DataForSEO · listed by 3 tracked vendors DataForSEO Higher Logic · listed by 2 tracked vendors Higher Logic BrightLocal · listed by 1 tracked vendor BrightLocal Convertr · listed by 1 tracked vendor Convertr Instatus · listed by 1 tracked vendor Instatus Posit · listed by 1 tracked vendor Posit ScreenshotOne · listed by 1 tracked vendor ScreenshotOne SuprSend · listed by 1 tracked vendor SuprSend Time Doctor · listed by 1 tracked vendor Time Doctor Trustwell · listed by 1 tracked vendor Trustwell Action1 · listed by 0 tracked vendors Action1 Cloutly · listed by 0 tracked vendors Cloutly Convertful · listed by 0 tracked vendors Convertful Crowdin · listed by 0 tracked vendors Crowdin + 27 more

Incidents

no impact stated Resend High latency on General-API Sep 16 12:23 — 78 229 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 892 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 49 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 374 1,506 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 11 24 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 522 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 34 173 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,133 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 679 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 56 279 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,034 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,417 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 133 1,429 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 92 401 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 520 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 57 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 725 1,666 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 725 1,666 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 150 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 35 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 20 233 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 90 412 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 31 158 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 827 1,916 30minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 521 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 509 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1

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