Third Party Index

Upstream incidents

no impact stated· Optimizely· · 4 h 9 min

Optimizely Graph - All region's production clusters experienced failed stored queries

Listed as a subprocessor by 5 tracked vendors · 13 within 2 hops · In window: 2 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Segment · listed by 158 tracked vendors · incident: Delivery Failures From Verify to China, Sep 30 15:16 UTC Segment Tray.ai · listed by 21 tracked vendors · incident: Degraded Application Performance - Send Email Connector, Sep 30 14:43 UTC Tray.ai Amazon Web Services · listed by 1,308 tracked vendors Amazon Web Services Google Cloud · listed by 1,134 tracked vendors Google Cloud Cloudflare · listed by 496 tracked vendors Cloudflare Anthropic · listed by 494 tracked vendors Anthropic Sentry · listed by 388 tracked vendors Sentry Datadog · listed by 373 tracked vendors Datadog Snowflake · listed by 304 tracked vendors Snowflake Okta · listed by 254 tracked vendors Okta Mailgun · listed by 213 tracked vendors Mailgun Vonage · listed by 39 tracked vendors Vonage SmartBear Software · listed by 34 tracked vendors SmartBear Software LogRocket · listed by 26 tracked vendors LogRocket Optimizely · listed by 5 tracked vendors Optimizely Lusha · listed by 5 tracked vendors Lusha InMotion Hosting · listed by 2 tracked vendors InMotion Hosting Posit · listed by 1 tracked vendor Posit Funnel · listed by 0 tracked vendors Funnel Veeva Systems · listed by 0 tracked vendors Veeva Systems Redis · listed by 43 tracked vendors Redis Bitwarden · listed by 1 tracked vendor Bitwarden OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Command Alkon · listed by 0 tracked vendors Command Alkon Lokalise · listed by 0 tracked vendors Lokalise Nextiva · listed by 0 tracked vendors Nextiva Skynet Technologies · listed by 0 tracked vendors Skynet Technologies ZeeMee · listed by 0 tracked vendors ZeeMee + 6 more

Incidents starting 30 min before to 2 h after

Tray.ai subprocessor of Optimizely Degraded Application Performance - Send Email Connector ↗ minor +46 min 1 h 21 min
Segment subprocessor of Optimizely Delivery Failures From Verify to China ↗ minor +1 h 19 min 1 h 15 min

Incidents

major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 370 1minor Datadog Delayed Events Sep 30 18:02 48 min 373 1,434 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 671 1,610 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 700 1,567 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 40 854 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 967 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 169 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 331 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 25 208 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 670 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 40 854 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 397 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 28 414 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,134 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 700 1,567 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,134 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 397 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 310 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 297 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 10 291 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 213 1,212 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 297 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 26 206 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 397 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 700 1,567 1

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