Third Party Index

Upstream incidents

no impact stated· Optimizely· · 4 h 9 min

Optimizely Graph - All region's production clusters experienced failed stored queries

Listed as a subprocessor by 5 tracked vendors · 13 within 2 hops · In window: 2 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Segment · listed by 160 tracked vendors · incident: Delivery Failures From Verify to China, Sep 30 15:16 UTC Segment Tray.ai · listed by 21 tracked vendors · incident: Degraded Application Performance - Send Email Connector, Sep 30 14:43 UTC Tray.ai Amazon Web Services · listed by 1,328 tracked vendors Amazon Web Services Google Cloud · listed by 1,155 tracked vendors Google Cloud Cloudflare · listed by 508 tracked vendors Cloudflare Anthropic · listed by 502 tracked vendors Anthropic Sentry · listed by 395 tracked vendors Sentry Datadog · listed by 375 tracked vendors Datadog Snowflake · listed by 305 tracked vendors Snowflake Okta · listed by 256 tracked vendors Okta Mailgun · listed by 215 tracked vendors Mailgun Vonage · listed by 39 tracked vendors Vonage SmartBear Software · listed by 35 tracked vendors SmartBear Software LogRocket · listed by 26 tracked vendors LogRocket Optimizely · listed by 5 tracked vendors Optimizely Lusha · listed by 5 tracked vendors Lusha InMotion Hosting · listed by 2 tracked vendors InMotion Hosting Posit · listed by 1 tracked vendor Posit Funnel · listed by 0 tracked vendors Funnel Veeva Systems · listed by 0 tracked vendors Veeva Systems Redis · listed by 45 tracked vendors Redis Bitwarden · listed by 1 tracked vendor Bitwarden OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Command Alkon · listed by 0 tracked vendors Command Alkon Lokalise · listed by 0 tracked vendors Lokalise Nextiva · listed by 0 tracked vendors Nextiva Skynet Technologies · listed by 0 tracked vendors Skynet Technologies ZeeMee · listed by 0 tracked vendors ZeeMee + 6 more

Incidents starting 30 min before to 2 h after

Tray.ai subprocessor of Optimizely Degraded Application Performance - Send Email Connector ↗ minor +46 min 1 h 21 min
Segment subprocessor of Optimizely Delivery Failures From Verify to China ↗ minor +1 h 19 min 1 h 15 min

Incidents

minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 297 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 215 1,231 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 304 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 27 209 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 402 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 710 1,593 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 710 1,593 1no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 47 major Canonical "static-reports.ubuntu.com" is Down Sep 30 06:39 2 h 31 min 1 1,155 minor LINK Mobility Group ASA [France] [Syma Mobile] Unscheduled disturbance Sep 30 06:13 6 h 21 min 3 10 minor Twilio· SendGrid· Segment Messaging Logs API Latency & Errors Sep 30 06:12 6 h 57 min 710 1,593 minor Telesign Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26 Sep 30 06:07 5 h 39 min 7 402 minor FreedomPay Alert: Worldpay Vantiv Processing Issues Sep 30 05:58 2 min 3 568 minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 684 1,640 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 710 1,593 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 684 1,640 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 40 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 567 1,369 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 710 1,593 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 23 998 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 29 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 185 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 25 88 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 33 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 42 984 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 21 767 major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 30 166 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 3 122 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 8 24 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 47 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 26 major Fly.io GRU Networking Issues Sep 29 19:30 — 12 124 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 22 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 87 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 79 1,292 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 26 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 33 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 19 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 5 30 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2

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