Third Party Index

Upstream incidents

major· Fountain· · 1 h 17 min

Service Outage

Listed as a subprocessor by 0 tracked vendors · In window: 4 of its subprocessors

Its subprocessors Reporting vendor List it OpenAI · listed by 681 tracked vendors · incident: Elevated latency for some API requests, Sep 30 17:05 UTC OpenAI Twilio · listed by 419 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile, Sep 30 18:08 UTC Twilio Datadog · listed by 374 tracked vendors · incident: Delayed Events, Sep 30 18:02 UTC Datadog SendGrid · listed by 293 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile, Sep 30 18:08 UTC SendGrid Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud Cloudflare · listed by 504 tracked vendors Cloudflare Anthropic · listed by 499 tracked vendors Anthropic Salesforce · listed by 457 tracked vendors Salesforce Zendesk · listed by 348 tracked vendors Zendesk Atlassian · listed by 276 tracked vendors Atlassian Okta · listed by 255 tracked vendors Okta MongoDB · listed by 206 tracked vendors MongoDB posthog · listed by 192 tracked vendors posthog Fountain · listed by 0 tracked vendors Fountain + 16 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Fountain Elevated latency for some API requests ↗ minor +31 min 3 h 30 min
Datadog subprocessor of Fountain Delayed Events ↗ minor +1 h 27 min 48 min
Twilio subprocessor of Fountain SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile ↗ minor +1 h 33 min 4 h 1 min
SendGrid subprocessor of Fountain SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile ↗ minor +1 h 33 min 4 h 1 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 708 1,584 7major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 372 1minor Datadog Delayed Events Sep 30 18:02 48 min 374 1,449 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 681 1,630 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 708 1,584 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 866 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 978 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 170 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 335 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 25 210 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 676 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 866 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 400 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 29 418 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,146 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 708 1,584 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,146 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 400 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 314 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 303 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 296 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 215 1,225 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 303 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 26 207 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 400 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2

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