Lob.com

lob.com

Lob.com declares 49 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Google Cloud and Cloudflare. No published changes since we first read it on Oct 17, 2026. 5 tracked vendors name Lob.com as a subprocessor, including Stripe, AIRSLATE and Carta.

Subprocessors CSV of Lob.com's subprocessors · Atom feed of Lob.com's subprocessors DORA draft CSV of Lob.com's subprocessors as declared by Lob.com what's this? · 

49 third parties.

NamePurposeLocationListed since
A2Z Print / Delivery PartnerUnited States
Admail West, Inc. Print / Delivery PartnerUnited States
Amazon Web Services, Inc. InfrastructureUnited States
ANRO Inc. Print / Delivery PartnerUnited States
Atlassian, Inc. Customer SupportUnited States
Citipost Ltd Logistics PartnerUnited Kingdom
Cloudflare, Inc. United States
Curtis 1000 Inc. Print / Delivery PartnerUnited States
Darwill, Inc. Print / Delivery PartnerUnited States
Datadog, Inc. United States
The Dot Corp Inc. Print / Delivery PartnerUnited States
DS Graphics Inc. dba DS Graphics Universal Wilde Print / Delivery PartnerUnited States
Encompass Elements Print / Delivery PartnerUnited States
Faraday, Inc. United States
Google LLC Cloud Based Application ProviderUnited States
Hatteras Press, Inc. Print / Delivery PartnerUnited States
Hudson Printing Company Print / Delivery PartnerUnited States
Immediate Mailing Services, Inc. Print / Delivery PartnerUnited States
Inbound Insight, LLC United States
Informatica Inc. Data Management ServicesUnited States
Infovine Print / Delivery PartnerUnited States
Intercom, Inc. Customer SupportUnited States
KP LLC Print / Delivery PartnerUnited States
Lake County Press, Inc. Print / Delivery PartnerUnited States
Liberty Lithographers, Inc. Print / Delivery PartnerUnited States
Logistics Provider Network (multiple Subprocessors) United States
LSC Communications US, LLC dba Digital Lizard Print / Delivery PartnerUnited States
Marketo, Inc. United States
MarkSYS Holdings, LLP Print / Delivery PartnerUnited States
Mutiny HQ Corporation United States
Nahan Printings, Inc. Print / Delivery PartnerUnited States
Netsuite, Inc. Billing and Customer AupportUnited States
Notion Labs, Inc. United States
Omni Analytics, Inc. United States
Orb, Inc. United States
Pel Hughes Printing LLC Print / Delivery PartnerUnited States
Pendo io, Inc. United States
PrintComm Inc. Print / Delivery PartnerUnited States
ProCo Print Ltd. Print / Delivery PartnerUnited Kingdom
Quantum Color Graphics, LLC Print / Delivery PartnerUnited States
The Rocket Science Group LLC d/b/a Mailchimp Email ProviderUnited States
Salesforce.com LLC Customer SupportUnited States
The Segerdahl Group dba SG360 Print / Delivery PartnerUnited States
Segment.io, Inc. United States
Shutterfly, LLC Print / Delivery PartnerUnited States
Taylor Corporation Print / Delivery PartnerUnited States
United States Postal Service Logistics and Data ServicesUnited States
Wolverine Solutions Group Print / Delivery PartnerUnited States
Zendesk, Inc. Customer SupportUnited States

Web TechnologiesCSV of Lob.com's web technologies · Atom feed of Lob.com's web technologies

Lob.com's homepage made 156 requests to 27 domains, 15 services controlled by another company, and 1 domain not identified.

Advertising (4): Google Cloud, OpenAI, Reddit, Inc.; usually detected as Advertising: XandrAnalytics (4): Wingify, LinkedIn, Meta, G2.comMarketing automation (2): 6Sense Insights, Inc., AdobeCookie compliance (1): OneTrustCDN (1): UNPKGOther (3): JavaScript libraries: Webflow; SEO: Alli; reviewed as Widgets: Jetboost

15 third parties by category: Advertising 4Analytics 4Marketing automation 2Cookie compliance 1CDN 1Other 3

Third parties 15 · 152 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 40% of the page's requests 63
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 13% of the page's requests 21
6Sense Insights, Inc. 6sense 12% of the page's requests 19
OneTrust OneTrust 8% of the page's requests 13
Wingify VWO 8% of the page's requests 13
Adobe Marketo 3% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.419 2% of the page's requests 3
OpenAI ChatGPT Ads Measurement Pixel 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
G2.com G2 Track Your Prospects 1% of the page's requests 2
UNPKG Unpkg web-vitals 6.2.3 1% of the page's requests 2
Alli Alli <1% of the page's requests 1
Jetboost jetboost.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 1 · 2 requests

d2azal32wgllwk.cloudfront.net

First party 1 · 2 requests
Lob.com Cloudflare HTTP/3 Jetboost Open Graph Priority Hints Webflow Ecommerce Webpack core-js 3.19.0 1% of the page's requests 2

9 tracked companies loaded by the homepage are not in Lob.com's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (5)CSV of the companies listing Lob.com · Atom feed of the companies listing Lob.com

5 companies
  • AIRSLATE airslate.com Document Mailing Services
  • Carta carta.com Mail and address verification automation
  • DocHub dochub.com Document Mailing Services
  • Fundraise Up fundraiseup.com Postal address validation
  • Stripe stripe.com Identity verification for End Customers of Business Users

ComplianceCSV of Lob.com's compliance · Atom feed of Lob.com's compliance

Certified
Says it complies with

Certifications as Lob.com's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Lob.com's status page incidents · Atom feed of Lob.com's status page incidents

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: 2 incidents (1 major, 1 no impact stated)Aug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 no impact stated)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 no impact stated)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: 1 incident (1 no impact stated)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 1 major or critical
  • 3 h 43 min typical time to resolve
  • 3 h 43 min longest major
BeganIncidentImpactLasted
Elevated API Errorsno impact stated2 h 15 min
Rendering Delaysno impact stated24 h 53 min
Errors when logging inno impact statedongoing
Elevated Bulk Verifications Errorsno impact stated1 h 25 min
Data Processing Delays - USPS Tracking Eventsmajor3 h 43 min
Lob APi downno impact stated6 h 26 min
External service outagecritical1 h 20 min
failures affecting exportno impact stated24 h 3 min

Incidents per month

0 3 6 Nov 2025: 2 incidents (2 major) · partial: our history begins Nov 1 · typical time to resolve 12 h 59 min Dec 2025: 1 incident (1 no impact stated) · typical time to resolve 3 h 53 min Jan 2026: 0 incidents Feb 2026: 2 incidents (1 critical, 1 no impact stated) · typical time to resolve 20 min Mar 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 2 days Apr 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 1 h 36 min May 2026: 2 incidents (2 no impact stated) · typical time to resolve 9 days Jun 2026: 4 incidents (1 major, 1 minor, 2 no impact stated) · typical time to resolve 32 min Jul 2026: 5 incidents (1 critical, 4 no impact stated) · typical time to resolve 1 h 53 min Aug 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 3 h 43 min Sep 2026: 1 incident (1 no impact stated) · typical time to resolve 24 h 53 min Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 15 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
API1
Dashboard1

As Lob.com's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Lob.com's subprocessorsCSV of incidents reported by vendors Lob.com lists · Atom feed of incidents reported by vendors Lob.com lists

197 reported incidents in the last 30 days, by 7 of the vendors Lob.com lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Lob.com was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
SegmentSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
SegmentSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
SegmentSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
SegmentSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
SegmentAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
SegmentSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
SegmentMMS Delivery Delays from Twilio to C-Spire United States minorongoing
SegmentSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
SegmentVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
SegmentSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
SegmentSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
SegmentVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
SegmentSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
SegmentSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
SegmentVoice Call Post Dial Delay from Twilio Phone Numbers to Chile minor2 days
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor1 h 9 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor6 h 3 min
SegmentSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor6 h 43 min
SegmentSMS Delivery Delays and Failures from Twilio to Telecall Brazil minor9 h 31 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia minor2 h 45 min
SegmentSMS Delivery Delays from Twilio to Surf Telecom Brazil minor15 h 40 min
NotionUsers unable to access Notion critical3 h 6 min
SegmentSMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil minor15 h 18 min

And 172 more. All of them: CSV · Who is around them.

ChangesCSV of Lob.com's changes · Atom feed of Lob.com's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Lob.com's site

Lob.com transparency rating

It updates with the rating.

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