BitPay

bitpay.com

BitPay declares 15 subprocessors. They include Amazon Web Services, Cloudflare and Salesforce. No published changes since we first read it on Sep 22, 2026. 1 tracked vendor, Bitwarden, names BitPay as a subprocessor.

Subprocessors CSV of BitPay's subprocessors · Atom feed of BitPay's subprocessors DORA draft CSV of BitPay's subprocessors as declared by BitPay what's this? · 

15 third parties.

NamePurposeLocationListed since
Ada Support Inc Customer SupportUSA, Canada, Ireland, Germany regions
Amazon Web Services, Inc. Cloud Hosting ServicesUSA
Braze, Inc. Marketing CampaignsUSA
Center Source Customer SupportUSA
Cloudflare, Inc. CDN and Platform Security ProtectionsUSA
Framer B.V. Website Hosting ProviderUSA
Gleam.io Loyalty & Rewards ProviderUSA
Mixpanel, Inc. Product AnalyticsUSA
Moody's Analytics, Inc. AML Compliance ProcessesUSA
Onfido (an Entrust Company) Identity VerificationGermany
Salesforce Customer SupportUSA
Sum and Substance Ltd (Sumsub) AML Compliance ProcessesGermany
Twilio, Inc. Marketing CampaignsUSA
Unit21, Inc. AML Case ManagementUSA
Zendesk, Inc. Customer SupportUSA

Web TechnologiesCSV of BitPay's web technologies · Atom feed of BitPay's web technologies

BitPay's homepage made 101 requests to 12 domains, 4 services controlled by another company, and 2 domains not identified.

Analytics (3): Google Cloud, LinkedIn, BullseyeOther (1): Page builders: Framer

4 third parties by category: Analytics 3Other 1

Third parties 4 · 92 requests
Framersubprocessor Framer Sites 80% of the page's requests 81
Google Cloud Google Analytics Google Tag Manager 7% of the page's requests 7
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Bullseye Bullseye.so <1% of the page's requests 1
Unknown 2 · 2 requests

processwebsitedata.comsitedataprocessing.com

First party 1 · 7 requests
BitPay Cloudflare Framer Motion Google Font API HSTS HTTP/3 Open Graph Priority Hints React 7% of the page's requests 7

2 tracked companies loaded by the homepage are not in BitPay's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing BitPay · Atom feed of the companies listing BitPay

1 company

Service statusCSV of BitPay's status page incidents · Atom feed of BitPay's status page incidents

  • major The status page says: Partial System Outage · Bitpay.com: major outage, Payments: major outage
Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 no impact stated)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 4 days typical time to resolve
BeganIncidentImpactLasted
Invoice payments using DOGE are currently disabled.no impact stated4 days
Optimism Currently Disabledmajor1 h 52 min
Intermittent Inaccessibilitymajor1 h 6 min
ETH and USDC on the BASE network are currently disabled.minor18 days

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 18 days Mar 2026: 0 incidents Apr 2026: 1 incident (1 major) · typical time to resolve 1 h 6 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 1 h 52 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 4 days Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
API Invoice - DOGE1

As BitPay's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by BitPay's subprocessorsCSV of incidents reported by vendors BitPay lists · Atom feed of incidents reported by vendors BitPay lists

194 reported incidents in the last 30 days, by 4 of the vendors BitPay lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that BitPay was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing

And 169 more. All of them: CSV · Who is around them.

ChangesCSV of BitPay's changes · Atom feed of BitPay's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for BitPay's site

BitPay transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/bitpay"><img src="https://thirdpartyindex.com/badge/bitpay.svg" alt="BitPay transparency rating on Third Party Index" height="20"></a>
[![BitPay transparency rating on Third Party Index](https://thirdpartyindex.com/badge/bitpay.svg)](https://thirdpartyindex.com/vendors/bitpay)