BitPay
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Ada Support Inc | Customer Support | USA, Canada, Ireland, Germany regions | |
| Amazon Web Services, Inc. | Cloud Hosting Services | USA | |
| Braze, Inc. | Marketing Campaigns | USA | |
| Center Source | Customer Support | USA | |
| Cloudflare, Inc. | CDN and Platform Security Protections | USA | |
| Framer B.V. | Website Hosting Provider | USA | |
| Gleam.io | Loyalty & Rewards Provider | USA | |
| Mixpanel, Inc. | Product Analytics | USA | |
| Moody's Analytics, Inc. | AML Compliance Processes | USA | |
| Onfido (an Entrust Company) | Identity Verification | Germany | |
| Salesforce | Customer Support | USA | |
| Sum and Substance Ltd (Sumsub) | AML Compliance Processes | Germany | |
| Twilio, Inc. | Marketing Campaigns | USA | |
| Unit21, Inc. | AML Case Management | USA | |
| Zendesk, Inc. | Customer Support | USA |
Listed as a subprocessor by (1)
Purposes as each company states them.
Bitwarden bitwarden.com Payment processing
Service status
2 incidents in the last 90 days (1 major or critical, 0 minor, 1 with no stated impact) · typically resolved in 4 days · longest major: 1 h 52 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Invoice payments using DOGE are currently disabled. | none | 4 days evidence | |
| Optimism Currently Disabled | major | 1 h 52 min evidence | |
| Intermittent Inaccessibility | major | 1 h 6 min evidence | |
| ETH and USDC on the BASE network are currently disabled. | minor | 18 days evidence |
As BitPay's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.