Third Party Index

Trainual

trainual.com

Subprocessors

16 third parties. CSVof Trainual's subprocessors · Atom

NamePurposeLocationListed since
Alta HQ AI-powered sales outreach and prospecting.
Cloudflare Reverse proxy
Count Data visualization and dashboard prototyping
Datadog Application logs/telemetry
DBT Data transformation orchestrator
Fivetran Extract data from sources and Load data to data warehouse
Fullstory Session tracking for analytics and debugging
Heap Web page analytics
Hightouch Reverse ETL and application event tracking
HubSpot Processes customer data as CRM/Support toolUS
Omni Analytics Data visualization
Profitwell Customer analytics processing
SendGrid Email customer communication
Split Software Create impressions from data
Stripe Billing and accounting
Zapier Workflow automation

Compliance

Certified
Says it complies with

Certifications as Trainual's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: 1 incident (1 minor)Jul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 2 h 10 min typical time to resolve
BeganIncidentImpactLasted
Degraded performanceminor22 min
Elevated API errors and latencyminor2 h 10 min
Screen recorder unavailableminor2 days
Degraded AI Performanceminor1 h 8 min
Issue with Embedded PDF Previewsmajor2 h 58 min
Service partially unavailableminor3 h 12 min
Web Application is downcritical20 min
Degraded performanceno impact stated2 h 1 min

Incidents per month

0 2 4 Jan 2026: 1 incident (1 no impact stated) · partial: our history begins Jan 27 · typical time to resolve 2 h 1 min Feb 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 3 h 12 min Mar 2026: 0 incidents Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 2 h 58 min May 2026: 0 incidents Jun 2026: 1 incident (1 minor) · typical time to resolve 2 days Jul 2026: 1 incident (1 minor) · typical time to resolve 2 h 10 min Aug 2026: 1 incident (1 minor) · typical time to resolve 22 min Sep 2026: 0 incidents Oct 2026: 0 incidents Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
API1
Web Application1

As Trainual's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Trainual's site

Trainual transparency rating

It updates with the rating.

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