Coveo

coveo.com

Coveo declares 6 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Snowflake. No published changes since we first read it on Sep 22, 2026. 4 tracked vendors name Coveo as a subprocessor, including Salesforce, MongoDB and Tableau.

Subprocessors CSV of Coveo's subprocessors · Atom feed of Coveo's subprocessors DORA draft CSV of Coveo's subprocessors as declared by Coveo what's this? · 

6 third parties, 5 affiliates.

NamePurposeLocationListed since
Amazon Web Services Canada, Inc. AI
Cloud provider for all Hosted Services functionalities. It includes applications hosting, data repositories, data processing services and AI-powered functionalities and features, such as generative and other AI services provided through Amazon Bedrock (such as Coveo AI agents and other AI-driven capabilities).
Australia; Canada; Ireland (with back-ups in France); United States
Databricks, Inc. Data processing, data governance, data management and enhanced analytics. It also provides AI-powered tools, agents and services to support and enhance service delivery.N/A
Microsoft Corporation Provider of advanced AI functionalities, including generative AI services or other AI services, including AI-agents and AI-driven capabilities.United States
Qubit Inc. Provision of the Services
Entity: United States; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States
Snowflake, Inc. Data warehousing, data processing, data governance and enhanced analytics. It also provides AI-powered tools, agents and services to support and enhance service delivery.Australia; Canada; Ireland (with back-ups in France); United States
Wiz, Inc. (wholly owned subsidiary of Google LLC) Cloud security monitoring, threat detection, vulnerability/posture managementN/A
Coveo affiliates (5)
NamePurposeLocationListed since
Coveo (Europe) B.V. Provision of the Services
Entity: The Netherlands; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States
Coveo Australia Pty Limited Provision of the Services
Entity: Australia; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States
Coveo EMEA Ltd Provision of the Services
Entity: United Kingdom; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States
Coveo Software Corp. Provision of the Services
Entity: United States; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States
Coveo Solutions Inc. Provision of the Services
Entity: Canada; Processing Location: Australia; Processing Location: Canada; Processing Location: European Union; Processing Location: United Kingdom; Processing Location: United States

Web TechnologiesCSV of Coveo's web technologies · Atom feed of Coveo's web technologies

Coveo's homepage made 454 requests to 41 domains, 22 services controlled by another company, and 3 domains not identified.

Analytics (7): Amplitude, Hotjar, ZoomInfo, Meta, LinkedIn, Demandbase, CloudflareMarketing automation (5): 6Sense Insights, Inc., GetVector, Inc., HubSpot, Artisan AI; usually detected as Marketing automation: AdobeAdvertising (4): Google Cloud, X Corp., Microsoft, PodscribeLive chat (1): Qualified.com, Inc.Cookie compliance (1): OneTrustCDN (1): jsDelivrOther (3): usually detected as Issue trackers: Sentry; SEO: BrightEdge; usually detected as Video players: Wistia

22 third parties by category: Analytics 7Marketing automation 5Advertising 4Live chat 1Cookie compliance 1CDN 1Other 3

Third parties 22 · 220 requests
Wistia wistia.com 9% of the page's requests 43
Qualified.com, Inc. Qualified 7% of the page's requests 34
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 6% of the page's requests 29
6Sense Insights, Inc. 6sense 4% of the page's requests 18
Amplitude Amplitude 3% of the page's requests 14
Adobe typekit.net 3% of the page's requests 13
OneTrust OneTrust 3% of the page's requests 12
GetVector, Inc. Vector 2% of the page's requests 11
Hotjar Hotjar 2% of the page's requests 7
ZoomInfo Zoominfo 1% of the page's requests 6
Meta Facebook Pixel 2.9.435 1% of the page's requests 5
X Corp. Twitter Ads 1% of the page's requests 5
HubSpot HubSpot <1% of the page's requests 4
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Microsoftsubprocessor Microsoft Advertising <1% of the page's requests 3
Podscribe Podscribe <1% of the page's requests 3
Artisan AI Artisan <1% of the page's requests 2
BrightEdge BrightEdge <1% of the page's requests 2
Demandbase Demandbase <1% of the page's requests 2
Sentry sentry.io <1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
Unknown 3 · 4 requests

pocustrack.comd2mvefebd70kbz.cloudfront.netusbrowserspeed.com

First party 1 · 230 requests
Coveo Amazon CloudFront Amazon Web Services Contentsquare Coveo Glide.js HSTS Microsoft ASP.NET Open Graph Priority Hints Sentry Sitecore Vue.js 2.7.13 core-js 3.49.0 jQuery 3.7.1 51% of the page's requests 230

13 tracked companies loaded by the homepage are not in Coveo's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV of the companies listing Coveo · Atom feed of the companies listing Coveo

4 companies

Service statusCSV of Coveo's status page incidents · Atom feed of Coveo's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 no impact stated)Aug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 critical)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 3 incidents (2 major, 1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 major)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: 1 incident (1 minor)Oct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 4 major or critical
  • 5 h 26 min typical time to resolve
  • 5 days longest major
BeganIncidentImpactLasted
[US, EU, AU] Document Logs API unavailableminor2 h 18 min
[EU] Analytics Reporting Issuesmajor5 h 26 min
[All Regions] Platform login with Salesforce provider issuesmajor8 h 39 min
[All Regions] Salesforce sources update Issuesmajor5 days
[All Regions] Support portal Issuesminor7 h 56 min
[All Regions] Hosted Search Pages issuecritical1 h 5 min
[US] Group Invite Issuesno impact stated35 min
US - Generative Answering Issuesmajor4 h 32 min

Incidents per month

0 2 4 Dec 2025: 2 incidents (1 major, 1 minor) · typical time to resolve 16 h 43 min Jan 2026: 1 incident (1 minor) · typical time to resolve 38 min Feb 2026: 1 incident (1 minor) · typical time to resolve 4 h 18 min Mar 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 43 min Apr 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 4 h 40 min May 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 8 h 12 min Jun 2026: 0 incidents Jul 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 3 h 28 min Aug 2026: 3 incidents (1 critical, 1 major, 1 no impact stated) · typical time to resolve 1 h 5 min Sep 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 8 h 39 min Oct 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 5 h 26 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Platform - Administration Console2
Analytics - Analytics Read API1
Commerce - Merchandising Hub1
Indexing Pipeline - Crawling1
Indexing Pipeline - Document Processing1
Search - Hosted Search Pages1

As Coveo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Coveo's subprocessorsCSV of incidents reported by vendors Coveo lists · Atom feed of incidents reported by vendors Coveo lists

13 reported incidents in the last 30 days, by 2 of the vendors Coveo lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Coveo was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
wiz.ioGraph query reports could fail to generate in some data centers due to an AWS Neptune issue. We are working with AWS on a mitigation. no impact stated33 h 35 min
SnowflakeINC20000321 minor3 h 25 min
SnowflakeINC20000319 minor21 h 27 min
SnowflakeINC20000301 critical5 h 3 min
SnowflakeINC20000299 minor50 min
SnowflakeINC20000294 critical8 h 52 min
SnowflakeINC20000290 minor44 min
wiz.ioWe are investigating an issue affecting the security graph and dependent features in prod-US38. no impact stated1 h 25 min
SnowflakeINC20000287 critical29 min
wiz.ioWe are investigating an issue causing GitHub pull request scans to remain pending, potentially blocking merges where Wiz checks are required. no impact stated3 h 28 min
SnowflakeINC20000277 minor2 days

Who is around them.

ChangesCSV of Coveo's changes · Atom feed of Coveo's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Coveo transparency rating

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