Forethought Technologies
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 4 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 78 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Forethought Technologies's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/forethought-technologies"><img src="https://thirdpartyindex.com/badge/forethought-technologies.svg" alt="Forethought Technologies transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/forethought-technologies)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Web Hosting Services | United States | |
| Appcues | Customer Onboarding and Feedback | United States | |
| Cartesia | United States | ||
| Cloudflare | Content Distribution Network | United States | |
| Daily.co | United States | ||
| Datadog | Logging platorm | United States, Germany | |
| Deepgram | United States | ||
| ElevenLabs | United States | ||
| Gainsight | Customer Onboarding and Feedback | United States | |
| Gladia | United States | ||
| Google, Inc | Web Hosting Services | United States | |
| Groq | AI Models | United States | |
| Microsoft Hosting Services | Web Hosting Services | United States | |
| Mistral | AI Models | United States | |
| MongoDB | Web Hosting Services | United States | |
| OpenAI | AI Models | United States | |
| Pusher | Real Time Processing | United States | |
| SendGrid, Inc. | United States | ||
| Sentry | Error Logging and Tracing | United States | |
| Snowflake Inc. | United States, Germany | ||
| Twilio | United States |
Listed as a subprocessor by (8)
Purposes as each company states them.
Airtable airtable.com Customer support services
Cohere cohere.com Customer Support Management
D2L d2l.com Customer Support
Descript descript.com
Gainsight Software gainsight.com AI-powered customer service and support automation platform
Infoblox infoblox.com Support automation and knowledge-retrieval platform for Infoblox Support operations
Maxio maxio.com
Optro optro.ai Customer support services
Service status
1 incident in the last 90 days (1 major or critical, 0 minor, 0 with no stated impact) · typically resolved in 22 min · longest major: 22 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Elevated errors loading Solve Widget | critical | 22 min evidence | |
| Solve Voice Call Quality Degradation | minor | 19 min evidence | |
| Solve Voice Call Quality Degradation | minor | 44 min evidence | |
| Dashboard Outage | minor | 2 h 49 min evidence | |
| Invalid Solve Conversations in Dashboard Insights | critical | 30 h 5 min evidence | |
| Third-Party Outage: Intercom Connectivity Issues | minor | 1 h 6 min evidence | |
| Analytics Visibility Issues | minor | 5 h 3 min evidence | |
| Solve Voice Outage | major | 1 h 54 min evidence |
As Forethought Technologies's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.