Tracked subprocessors 17 of 18 Subprocessor of 6 Third parties loaded 3 Loaded by 0
+ − ⟲
Not loaded by any published homepage.
18 third parties.
Name Purpose Location Listed since Amazon Web Services (AWS) Video call recording storage United States Nov 7, 2026 Amplitude Analytics on product use United States Nov 7, 2026 Anthropic AI Automated summarization and other generative data transformations United States Nov 7, 2026 AssemblyAI AI Speech-to-text processing service United States Nov 7, 2026 Google Ads Advertising service France; United States Nov 7, 2026 Hubspot Customer relationship management United States Nov 7, 2026 Intercom Customer support service United States Nov 7, 2026 OpenAI AI Automated summarization and other generative data transformations United States Nov 7, 2026 ProfitWell SaaS subscription revenue analytics and recovery United States Nov 7, 2026 Recall.ai Meeting bot API service United States Nov 7, 2026 Rev AI Speech-to-text processing service European Union; United States Nov 7, 2026 Segment Customer data platform United States Nov 7, 2026 Sendgrid Email marketing United States Nov 7, 2026 Sentry Crash & error monitoring United States Nov 7, 2026 Snowflake Data warehousing United States Nov 7, 2026 Sprig User research platform United States Nov 7, 2026 Stripe Payment processor France; United States Nov 7, 2026 Vitally Customer success management United States Nov 7, 2026
Grain's homepage made 87 requests to 10 domains, and 3 services controlled by another company.
Analytics (2): Amplitude, Google Cloud Other (1): JavaScript libraries: Webflow 3 third parties by category: 2 1
Third parties 3 · 84 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 80% of the page's requests 70 Amplitude subprocessor Amplitude 9% of the page's requests 8 Google Cloud subprocessor Google Analytics Google Font API Google Hosted Libraries Google Tag Manager 7% of the page's requests 6 First party 1 · 3 requests
Grain Amazon CloudFront Amazon Web Services Cloudflare HSTS LottieFiles Open Graph Priority Hints Segment 4.15.3 Webpack 3% of the page's requests 3
1 tracked company loaded by the homepage is not in Grain's subprocessor list. A website can use a service without it processing customer data.
Certified Says it complies with Certifications as Grain's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: 1 incident (1 minor) Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: 1 incident (1 major) Oct 21: 1 incident (1 minor) Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: 1 incident (1 minor) Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: 1 incident (1 no impact stated) Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
5 incidents in 90 days1 major or critical8 h 5 min typical time to resolve29 h 25 min longest majorIncidents per month 0 3 6 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 4 days Apr 2026: 0 incidents May 2026: 2 incidents (2 minor) · typical time to resolve 34 h 20 min Jun 2026: 6 incidents (3 major, 1 minor, 2 no impact stated) · typical time to resolve 25 h 29 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 8 h 5 min Oct 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 3 h 24 min Nov 2026: 1 incident (1 no impact stated) Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Recording Processing 3 Grain Recorder 2 Grain Web App 1
As Grain's status page reports its own incidents (scheduled maintenance left out), read every few hours since Dec 1, 2025 (evidence )
290 reported incidents in the last 30 days, by 12 of the vendors Grain lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Grain was involved.
Date Company Incident Impact Lasted Nov 12, 2026 · MMS Delivery Failures from Twilio to GCI United States minor 3 min Nov 12, 2026 · SMS Delivery Failures from Twilio 10DLC to AT&T United States minor ongoing Nov 12, 2026 · SMS Delivery Failures from Twilio to Orange Sierra Leone minor ongoing Nov 12, 2026 · SMS Delivery Failures From Long Code Numbers to AT&T in the US minor 1 h 19 min Nov 11, 2026 · SMS Delivery Delays from Twilio to MTS Kazakhstan minor ongoing Nov 11, 2026 · SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor ongoing Nov 11, 2026 Unable to start new Workspace Agent runs critical ongoing Nov 11, 2026 · MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minor ongoing Nov 11, 2026 · SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor ongoing Nov 11, 2026 Elevated errors affecting logins, sign-ups, and ChatGPT features minor 8 min Nov 11, 2026 US issues feed throwing intermittent errors minor 51 min Nov 11, 2026 · Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 On Call Engineers are Investigating no impact stated ongoing Nov 11, 2026 · SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Account emails not being delivered major 42 min Nov 11, 2026 · Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Elevated errors on Fable 52 and Mythos 52 no impact stated 1 min Nov 10, 2026 · Issue resolved minor 1 h 43 min Nov 10, 2026 EU region replay ingestion latency minor 48 min Nov 10, 2026 · SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 Some HubSpot tools may be unavailable for some users no impact stated 51 min Nov 10, 2026 · Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 10, 2026 Incorrect cost data in Costs API exports no impact stated 2 h 20 min Nov 9, 2026 Elevated Errors On API minor 42 min Nov 9, 2026 · WhatsApp Business API Message Send Failures minor 16 h 29 min
And 265 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
GrainArrows arrows.to Recording and transcription of customer calls; Video recording
CallHippo callhippo.com Meeting Recorder
groundcover groundcover.com Sales and support process improvement
Laivly laivly.com Meeting / Session Recording & Transcription Provider
Marker.io marker.io Call recording
Metabase metabase.com Summarization and analysis of calls.
