Vitally
Vitally declares 14 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Slack and Sentry. No published changes since we first read it on Oct 3, 2026. A newer version, seen on Oct 30, 2026, is being checked before its changes are shown; the entries below are from the version before it. 31 tracked vendors name Vitally as a subprocessor, including Zapier, Help Scout and nylas.
Subprocessors CSV of Vitally's subprocessors · Atom feed of Vitally's subprocessors DORA draft CSV of Vitally's subprocessors as declared by Vitally what's this? ·
14 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud Provider | US, EU | |
| ClickHouse | OLAP Database | US, EU | |
| FullStory | Session Recording | US | |
| Hex | Business Intelligence | US | |
| Honeycomb | Observability | US | |
| Intercom | Customer Support | US | |
| Jira (Atlassian) | Ticketing and Workflows | US | |
| Pendo | Product Analytics | US | |
| Recall.ai dba Perfect Recall | Meeting Recording | US, EU | |
| Retool | Internal Tooling | US | |
| Segment (Twilio) | Data Analytics Infrastructure | US | |
| Sendgrid (Twilio) | Transactional Email | US | |
| Sentry | Cloud Monitoring | US | |
| Slack | Collaboration | US |
Web TechnologiesCSV of Vitally's web technologies · Atom feed of Vitally's web technologies
Vitally's homepage made 401 requests to 47 domains, 20 services controlled by another company, and 1 domain not identified.
20 third parties by category: Analytics 7Advertising 4Marketing automation 2CDN 2Other 4Unclassified 1
hubspotonwebflow.com
14 tracked companies loaded by the homepage are not in Vitally's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (31)CSV of the companies listing Vitally · Atom feed of the companies listing Vitally
15Five 15five.com
Abacum abacum.ai Customer Success Platform
Albert Invent albertinvent.com Operations
Amplemarket amplemarket.com Customer Success; Used to integrate data from different providers while managing the customer lifecycle.
ArborXR arborxr.com Customer Success Platform
Captain Data captaindata.com Customer success management
Culture Amp cultureamp.com Vitally stores all core customer data in one place - email communication, platform usage, and commercial data. Vitally can read all emails for users with Gmail connected, including sensitive PII.
Dashlane dashlane.com Customer Success platform (B2B only)
Descript descript.com
Employment Hero employmenthero.com Customer support; Processing Activity: Customer success platform providing real-time insights and analytics for business intelligence. GDPR Transfer Mechanism: Standard Contractual Clauses
FlowEQ floweq.com Customer success platform
Grain grain.com Customer success management
Great Question greatquestion.com Customer success platform; Customer success platform. Retains account user demographics and product behavior to manage the customer relationship.
Help Scout helpscout.com Customer success
Hubstaff hubstaff.com Customer Success; Customer success platform for account health, lifecycle workflows, and customer data visibility.
Navattic navattic.com Customer Success Management
nylas nylas.com Customer Data Platform
Proposify proposify.com Customer Success Platform
Referral Rock referralrock.com
Salto salto.io
Scalr scalr.io CRM
Secureframe secureframe.com Customer Support and Account Management
SendSafely explore.sendsafely.com Customer Success Platform
Sibme sibme.com Customer Success Management
SkyPrep skyprep.com
Spekit spekit.com Customer success software
Spellbook spellbook.com Customer support; Used for managing customer engagement and lifecycle data.
StarRez starrez.com Customer success; Customer success platform.
Twingate twingate.com Customer collaboration system
Yapily yapily.com A Customer Success Platform, providing personalised interactions through increased productivity, visibility, and collaboration
Zapier zapier.com Customer success health scoring, and user engagement/usage
Incidents reported by Vitally's subprocessorsCSV of incidents reported by vendors Vitally lists · Atom feed of incidents reported by vendors Vitally lists
219 reported incidents in the last 30 days, by 9 of the vendors Vitally lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Vitally was involved.
And 194 more. All of them: CSV · Who is around them.
ChangesCSV of Vitally's changes · Atom feed of Vitally's changes
See the list as we read it on any date: Time machine
None since tracking began.