Harness.io

harness.io

Harness.io declares 17 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. The list last changed on Oct 29, 2026: 0 added, 5 removed. 3 tracked vendors name Harness.io as a subprocessor, including Maxio, Panther and Level Access.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

17 third parties.

NamePurposeLocationListed since
Amazon Web Services (AWS) --- Platform Services and Enablement ---Cloud Infrastructure; Data Platform; Message Queue; Artificial Intelligence Models440 Terry Ave N Seattle, WA 98109, USA
Atlassian -- Customer Support and Engagement -- Customer Support350 Bush Street, Floor 13, San Francisco, CA 94104, USA
Auth0 --- Platform Services and Enablement --- Identity Management10900 NE 8th St. Bellevue, WA 98004, USA
Canny -- Customer Support and Engagement -- Customer Support831 N Tatnall Street, Wilmington, Delaware 19801, USA
ClickHouse --- Platform Services and Enablement --- Data Platform650 Castro St., Suite 120 #92426, Mountain View CA 94041, USA
Cloudflare --- Platform Services and Enablement --- Data Platform101 Townsend St., San Francisco, CA 94107, USA
Elastic --- Platform Services and Enablement --- Data Platform88 Kearny St San Francisco, CA 94108, USA
Fastly --- Platform Services and Enablement --- Content Delivery Network475 Brannan Street, #300, San Francisco, CA 94107, USA
Google
--- Platform Services and Enablement --- Cloud Infrastructure; Data Platform; Security & Risk Management; Business Intelligence & Data Analytics; Collaboration & Communication; Artificial Intelligence Models
1600 Amphitheatre Parkway Mountain View, CA 94043, USA | US and EU Data Centers
Intercom -- Customer Support and Engagement -- Customer Support55 2nd Street, 4th Floor, San Francisco, CA 94105, USA
MacStadium --- Platform Services and Enablement --- Cloud Infrastructure3525 Piedmont Road, NE Building 7, Suite 700, Atlanta, GA 30305, USA
Microsoft --- Platform Services and Enablement ---Cloud Infrastructure;Data Platform; Collaboration and CommunicationMicrosoft Corporation One Microsoft Way Redmond, Washington 98052, USA
Recall.ai --- Platform Services and Enablement --- Conferencing Transcription2261 Market Street Suite 4339, San Francisco, CA 94114, USA
Redis --- Platform Services and Enablement --- Data Platform101 Spear Street, San Francisco, CA 94105, USA
Temporal --- Platform Services and Enablement --- Workflow Orchestration and Batch Processing2337 148th Ave NE #1335, Bellevue, WA 98007, USA
Twilio --- Platform Services and Enablement --- Email Automation101 Spear Street, San Francisco, CA 94105, USA
Zendesk® -- Customer Support and Engagement -- Customer Support989 Market Street, San Francisco, CA 94103, USA

Web TechnologiesCSV · Atom

Harness.io's homepage made 68 requests to 5 domains, and 3 services controlled by another company.

Tag managers (1): Google CloudCookie compliance (1): Relyance Inc.Other (1): JavaScript libraries: Webflow

3 third parties by category: Tag managers 1Cookie compliance 1Other 1

Third parties 3 · 66 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 84% of the page's requests 57
Relyance Inc. Relyance AI 12% of the page's requests 8
Google Cloudsubprocessor Google Tag Manager 1% of the page's requests 1
First party 1 · 2 requests
Harness.io Cloudflare Envoy GSAP 3.15.0 HSTS HTTP/3 LottieFiles Lucide Open Graph Webflow Ecommerce Webpack 3% of the page's requests 2

1 tracked company loaded by the homepage is not in Harness.io's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • Level Access levelaccess.com Feature flag provider; Software delivery platform
  • Maxio maxio.com Feature Flagging / Feature Management
  • Panther panther.com

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Harness.io's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 major)Aug 20: 2 incidents (1 major, 1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 major)Aug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: 1 incident (1 no impact stated)Sep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 minor)Sep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 critical)Sep 15: 2 incidents (1 critical, 1 minor)Sep 16: 1 incident (1 minor)Sep 17: 2 incidents (2 minor)Sep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: 2 incidents (2 minor)Sep 23: 1 incident (1 no impact stated)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: 3 incidents (2 minor, 1 no impact stated)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: 4 incidents (1 major, 2 minor, 1 no impact stated)Oct 7: no incident reportedOct 8: 1 incident (1 no impact stated)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 minor)Oct 13: 1 incident (1 minor)Oct 14: no incident reportedOct 15: 2 incidents (2 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: 1 incident (1 minor)Oct 28: 1 incident (1 no impact stated)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: 1 incident (1 no impact stated)Nov 4: no incident reportedNov 5: no incident reportedNov 6: 1 incident (1 no impact stated)Nov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 39 incidents in 90 days
  • 6 major or critical
  • 2 h 45 min typical time to resolve
  • 8 h 28 min longest major
BeganIncidentImpactLasted
apidocs.harness.io not responding to HTTPS requestsno impact stated6 h 14 min
developer.harness.io not responding to HTTPS requestsno impact stated25 h 31 min
Intermittent CI Pipeline using VM Runner slowness and errorsno impact stated—
We are currently seeing delegate selection issue for VM infra executionsminor2 h 31 min
Degraded performance on prod4minor34 min
Degraded performance in UI execution graph in prod3minor17 min
Degraded performance in UI execution graph in prod3minor11 min
Prod1: Intermittent issue with IACM stages in some pipelinesminor3 h 23 min

Incidents per month

0 15 30 Dec 2025: 11 incidents (3 major, 8 minor) · typical time to resolve 2 h 24 min Jan 2026: 10 incidents (1 major, 6 minor, 3 no impact stated) · typical time to resolve 5 h 23 min Feb 2026: 17 incidents (1 critical, 4 major, 10 minor, 2 no impact stated) · typical time to resolve 1 h 23 min Mar 2026: 12 incidents (1 critical, 1 major, 9 minor, 1 no impact stated) · typical time to resolve 2 h 30 min Apr 2026: 18 incidents (1 critical, 2 major, 12 minor, 3 no impact stated) · typical time to resolve 2 h 40 min May 2026: 22 incidents (1 critical, 3 major, 17 minor, 1 no impact stated) · typical time to resolve 2 h 2 min Jun 2026: 9 incidents (2 major, 7 minor) · typical time to resolve 2 h 5 min Jul 2026: 13 incidents (1 major, 11 minor, 1 no impact stated) · typical time to resolve 6 h 51 min Aug 2026: 9 incidents (4 major, 5 minor) · typical time to resolve 1 h 31 min Sep 2026: 18 incidents (2 critical, 13 minor, 3 no impact stated) · typical time to resolve 5 h 30 min Oct 2026: 13 incidents (1 major, 9 minor, 3 no impact stated) · typical time to resolve 1 h 6 min Nov 2026: 2 incidents (2 no impact stated) · typical time to resolve 25 h 31 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Infrastructure as Code Management (IaCM)7
Platform6
Continuous Delivery - Next Generation (CDNG)5
Continuous Integration Enterprise(CIE) - Linux Cloud Builds4
Custom Dashboards3
Continuous Integration Enterprise(CIE) - Mac Cloud Builds2
Continuous Integration Enterprise(CIE) - Self Hosted Runners2
Continuous Integration Enterprise(CIE) - Windows Cloud Builds2

As Harness.io's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Harness.io's subprocessorsCSV · Atom

199 reported incidents in the last 30 days, by 5 of the vendors Harness.io lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Harness.io was involved.

DateCompanyIncidentImpactLasted
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minorongoing
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing
TwilioSMS Delivery Delays from Twilio to Claro Dominican Republic minor3 h 46 min
TwilioTwiML ConversationRelay Documents Page Error minor1 h 55 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor3 h 44 min
IntercomElevated errors and latencies in the European hosting region. major49 min

And 174 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Removed subprocessor: Ably Realtime evidence list before and after
  2. Removed subprocessor: Confluent evidence list before and after
  3. Removed subprocessor: FusionAuth evidence list before and after
  4. Removed subprocessor: Snowflake evidence list before and after
  5. Removed subprocessor: Tinybird evidence list before and after
  6. Added certification: PCI DSS evidence
  7. Added certification: HIPAA evidence
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Harness.io transparency rating

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