Maxio
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 82 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Maxio's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/maxio"><img src="https://thirdpartyindex.com/badge/maxio.svg" alt="Maxio transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/maxio)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| 84codes AB | Stockholm, Stockholms Lan, Sweden | ||
| Amazon Web Services, Inc. | Seattle, WA | ||
| Anrok | San Francisco, CA | ||
| Anthropic, PBC | San Francisco, CA | ||
| Armanino Advisory, LLC | San Ramon, CA | ||
| Avalara | Durham, NC | ||
| ChurnZero | Washington, DC | ||
| Clearbit | San Francisco, CA | ||
| Domo | American Fork, UT | ||
| DropBox, Inc. | San Francisco, CA | ||
| Echo Park Consulting, LLC | Los Angeles, CA | ||
| Eviden | Bezons, France | ||
| Forethought | San Francisco, CA | ||
| Fullstory, Inc. | Atlanta, GA | ||
| Gong.io, Inc. | Palo Alto, CA | ||
| Google, LLC | Mountain View, CA | ||
| GuideCX | Lehi, UT | ||
| Harness, Inc. | San Francisco, CA | ||
| Heroku | San Francisco, CA | ||
| Honeybadger Industries, LLC | Kirkland, WA | ||
| Mailgun | San Antonio, TX | ||
| Okta Auth0 | San Francisco, CA | ||
| OpenAI, LLC | San Francisco, CA | ||
| PandaDoc, Inc. | San Francisco, CA | ||
| Parabola Labs, Inc. | San Francisco, CA | ||
| Rocket Science Group LLC d/b/a Mailchimp | Atlanta, GA | ||
| Salesforce.com, inc. | San Francisco, CA | ||
| SendGrid | Denver, CO | ||
| Slack | San Francisco, CA | ||
| Sumo Logic | Redwood City, CA | ||
| Twilio | San Francisco, CA | ||
| Unlayer | San Francisco, CA | ||
| Vercel, Inc. | Covina, CA | ||
| Zendesk, Inc. | San Francisco, CA |
Listed as a subprocessor by (3)
Purposes as each company states them.
Hasura hasura.io
Speechmatics speechmatics.com Usage monitoring and reporting software
Ziflow ziflow.com Billing; account management - [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/MSA%20docs/Chargify%20PA%20and%20SCCs.pdf)
Service status
5 incidents in the last 90 days (2 major or critical, 2 minor, 1 with no stated impact) · typically resolved in 31 min · longest major: 31 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Advanced Billing CSV Exports Delayed | minor | 50 min evidence | |
| Maxio CPQ Service Disruption | critical | 31 min evidence | |
| Maxio Advanced Billing Service Disruption (Third-Party Service Issue) | none | 11 min evidence | |
| Public Signup Page Degradation | major | 3 min evidence | |
| Maxio Core UI Elements not displaying correctly | minor | — evidence | |
| Maxio E-Invoicing Degraded Performance | major | 3 h 36 min evidence | |
| Advanced Billing HubSpot Integration Subscription Creation Failures | major | 54 min evidence | |
| Advanced Billing Subscriptions API endpoints rejecting unrecognized fields | major | 1 h 48 min evidence |
As Maxio's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.