Maxio

maxio.com

Maxio declares 34 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 24 tracked vendors name Maxio as a subprocessor, including Speechmatics, Brightcove and ConnectWise.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

34 third parties.

NamePurposeLocationListed since
84codes AB Task QueuesStockholm, Stockholms Lan, Sweden
Amazon Web Services, Inc. Hosting ServicesSeattle, WA
Anrok Automated tax complianceSan Francisco, CA
Anthropic, PBC AIAI-Assisted Business operationsSan Francisco, CA
Armanino Advisory, LLC Implementation and Customer SupportSan Ramon, CA
Avalara Automated Sales TaxDurham, NC
ChurnZero Customer SupportWashington, DC
Clearbit Company Data EnrichmentSan Francisco, CA
Domo Business Intelligence & AnalyticsAmerican Fork, UT
DropBox, Inc. File storage and collaboration; File storage integrationSan Francisco, CA
Echo Park Consulting, LLC Implementation and Customer SupportLos Angeles, CA
Eviden Hosting ServicesBezons, France
Forethought Customer SupportSan Francisco, CA
Fullstory, Inc. Customer SupportAtlanta, GA
Gong.io, Inc. Customer SupportPalo Alto, CA
Google, LLC AI-Powered Product Features; Communications and Customer SupportMountain View, CA
GuideCX Customer SupportLehi, UT
Harness, Inc. Feature Flagging / Feature ManagementSan Francisco, CA
Heroku PaaS for programming languagesSan Francisco, CA
Honeybadger Industries, LLC Logging and MonitoringKirkland, WA
Mailgun Message DeliverySan Antonio, TX
Okta Auth0 Secure AuthenticationSan Francisco, CA
OpenAI, LLC AIAI-Assisted Business operations; AI-Powered Product FeaturesSan Francisco, CA
PandaDoc, Inc. Sales and Customer SupportSan Francisco, CA
Parabola Labs, Inc. Data & Workflow AutomationSan Francisco, CA
Rocket Science Group LLC d/b/a Mailchimp Message DeliveryAtlanta, GA
Salesforce.com, inc. Sales and Customer SupportSan Francisco, CA
SendGrid Transactional & Marketing emailDenver, CO
Slack Communication and collaborationSan Francisco, CA
Sumo Logic Logging and MonitoringRedwood City, CA
Twilio Secure AuthenticationSan Francisco, CA
Unlayer Content ThemingSan Francisco, CA
Vercel, Inc. Hosting & Deployment ServicesCovina, CA
Zendesk, Inc. Customer SupportSan Francisco, CA

Web TechnologiesCSV · Atom

Maxio's homepage made 105 requests to 17 domains, and 10 services controlled by another company.

CDN (3): jsDelivr, Cloudflare, jQueryAnalytics (2): Google Cloud; usually detected as Analytics: WingifyMarketing automation (1): DreamdataLive chat (1): usually detected as Live chat: SalesforceA/B Testing (1): VarifyCookie compliance (1): CookieYesOther (1): reviewed as Digital asset management: Cloudinary

10 third parties by category: CDN 3Analytics 2Marketing automation 1Live chat 1A/B Testing 1Cookie compliance 1Other 1

Third parties 10 · 57 requests
Cloudinary cloudinary.com 23% of the page's requests 24
CookieYes CookieYes 10% of the page's requests 10
Google Cloudsubprocessor Google Analytics Google Tag Manager 10% of the page's requests 10
Dreamdata Dreamdata 3% of the page's requests 3
Salesforcesubprocessor pardot.com 3% of the page's requests 3
Varify Varify 2% of the page's requests 2
jsDelivr Bootstrap BootstrapCDN 4.0.0 2% of the page's requests 2
Cloudflare Popper 1.12.9 cdnjs <1% of the page's requests 1
Wingify visualwebsiteoptimizer.com <1% of the page's requests 1
jQuery jQuery 3.2.1 jQuery CDN <1% of the page's requests 1
First party 1 · 48 requests
Maxio Cloudflare Cloudinary HSTS HTTP/3 MySQL Open Graph PHP PWA Priority Hints Twitter Emoji (Twemoji) WP Engine WordPress Yoast SEO 28.8 Yoast SEO Premium 28.8 46% of the page's requests 48

5 tracked companies loaded by the homepage are not in Maxio's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (24)CSV · Atom

24 companies
  • Beamery beamery.com Cloud-based analytics provider.
  • Brightcove brightcove.com Analytics
  • BugHerd bugherd.com Subscription management platform
  • ClientSuccess clientsuccess.com Customer Billing / Invoicing
  • Cognism cognism.com Revenue management platform; Subscription billing and revenue management
  • ConnectWise connectwise.com Subscription billing and analytics for businesses; Subscription billing management platform
  • Ethena goethena.com Invoices and financial operations
  • Ethnio ethn.io
  • Flywire flywire.com Subscription billing and financial reporting platform
  • Hasura hasura.io
  • Hubstaff hubstaff.com Billing; Subscription billing and financial operations platform for B2B SaaS.
  • Humanforce humanforce.com - Processing Purpose: Subscription management - Type of Data: Customer contact details, billing information and transaction data. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Subscription management
  • Jasper AI jasper.ai Billing
  • JDXpert jdxpert.com Accounting Software
  • Patch My PC patchmypc.com Finance and Payments; Purpose: This tool is used internally to generate invoices before they are sent to customers. It supports back‑office billing workflows only and is not part of the Patch My PC service offering. Stored: First name, surname, email address Scope: Every person receiving an invoice from Patch My PC.
  • Posit posit.co Subscription billing
  • Proposify proposify.com Billing System
  • ScreenSteps screensteps.com Data collection for reporting; Data storage and processing
  • Spark Hire sparkhire.com
  • Speechmatics speechmatics.com Usage monitoring and reporting software
  • Stormboard stormboard.com Subscription Manager
  • Tiny tiny.cloud
  • TradeCentric tradecentric.com
  • Ziflow ziflow.com Billing; account management - [Download PDF](

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 critical)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 50 min typical time to resolve
  • 31 min longest major
BeganIncidentImpactLasted
Advanced Billing CSV Exports Delayedminor50 min
Maxio CPQ Service Disruptioncritical31 min
Maxio Advanced Billing Service Disruption (Third-Party Service Issue)no impact stated11 min
Public Signup Page Degradationmajor3 min
Maxio Core UI Elements not displaying correctlyminor—
Maxio E-Invoicing Degraded Performancemajor3 h 36 min
Advanced Billing HubSpot Integration Subscription Creation Failuresmajor54 min
Advanced Billing Subscriptions API endpoints rejecting unrecognized fieldsmajor1 h 48 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 major) · typical time to resolve 1 h 3 min Jan 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 1 h 3 min Feb 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 35 min Mar 2026: 0 incidents Apr 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 5 h 33 min May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 30 min Jun 2026: 3 incidents (3 major) · typical time to resolve 1 h 48 min Jul 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 11 min Aug 2026: 0 incidents Sep 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 50 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Data Exports1
DocuSign Integration1
HubSpot Integration1
Maxio CPQ API1
Maxio CPQ Console1
Revops eSignature1
Salesforce Integration1
Stripe Integration1

As Maxio's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Maxio's subprocessorsCSV · Atom

254 reported incidents in the last 30 days, by 10 of the vendors Maxio lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Maxio was involved.

DateCompanyIncidentImpactLasted
Twilio· SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGridSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
Twilio· SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Harness.ioDelegate version 26.11.90407/26.10.90316 missing client tools minorongoing
Twilio· SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
Twilio· SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
Twilio· SendGridVoice Call Failures in JP1 minor3 h 51 min
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor22 min
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
Twilio· SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor2 h 44 min
OpenAIElevated ChatGPT Conversation Errors minor52 min

And 229 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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