Level Access

levelaccess.com

Level Access declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 4 tracked vendors name Level Access as a subprocessor, including Hotjar, ServiceNow and Contentsquare.

Subprocessors CSV of Level Access's subprocessors · Atom feed of Level Access's subprocessors DORA draft CSV of Level Access's subprocessors as declared by Level Access what's this? · 

15 third parties.

NamePurposeLocationListed since
Airbrake Application performance and security monitoring; Error monitoring and performance insightsUSA
Amazon Web Services Cloud provider; Infrastructure hosting for the software platforms; CDNUSA (Ohio and California)
Amplitude, Inc. Digital analytics software; User behavior analyticsUSA (California)
Auth0 SSO provider; Secure access for customersUSA (Washington State)
CDN77 Content delivery; Content delivery network for Web assetsUSA
DataDog, Inc. Logging and operational monitoring; Security incident and event management; SIEMUSA
Elastic "Smart" and secure search; Data indexingUSA
Google Gain deeper understanding of company website and app performance; Website usage statisticsUSA (California)
Harness Feature flag provider; Software delivery platformUSA (California)
Mailgun (Sinch) Platform email notifications; Transactional email notificationsUSA (California)
Microsoft Cloud provider; Infrastructure hosting for the software platforms; CDNUSA
MongoDB Database hosting for the software platform; Developer data platformUSA (New York)
Pendo Product experience tool; Software optimizationUSA (North Carolina)
Stripe Payment processing; SaaS-based financial infrastructureUSA
Zendesk Customer service automation; Customer support ticketing systemUSA (California)

Web TechnologiesCSV of Level Access's web technologies · Atom feed of Level Access's web technologies

Level Access's homepage made 154 requests to 8 domains, and 6 services controlled by another company.

Analytics (2): Cloudflare; usually detected as Analytics: HubSpotLive chat (1): Qualified.com, Inc.Cookie compliance (1): CookiebotOther (2): Caching: NitroPack; usually detected as Issue trackers: Sentry

6 third parties by category: Analytics 2Live chat 1Cookie compliance 1Other 2

Third parties 6 · 142 requests
NitroPack NitroPack 61% of the page's requests 94
Qualified.com, Inc. Qualified 24% of the page's requests 37
Cookiebot Cookiebot 1 3% of the page's requests 5
HubSpot hsforms.net 3% of the page's requests 4
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
First party 1 · 12 requests
Level Access Cloudflare HTTP/3 HubSpot LazySizes Level Access MySQL Open Graph PHP Priority Hints RSS Sentry WP Engine WordPress 7.1.4 Yoast SEO 8% of the page's requests 12

4 tracked companies loaded by the homepage are not in Level Access's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV of the companies listing Level Access · Atom feed of the companies listing Level Access

4 companies

ComplianceCSV of Level Access's compliance · Atom feed of Level Access's compliance

Certified

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Accessibility Management Platform (AMP)AuthorizedLI-SaaS6

Certifications as Level Access's trust center lists them; reports are usually shared on request (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)

Incidents reported by Level Access's subprocessorsCSV of incidents reported by vendors Level Access lists · Atom feed of incidents reported by vendors Level Access lists

39 reported incidents in the last 30 days, by 9 of the vendors Level Access lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Level Access was involved.

DateCompanyIncidentImpactLasted
Harness.ioapidocs.harness.io not responding to HTTPS requests no impact stated6 h 14 min
AmplitudeSession Replay capturing more sessions than configured minor28 min
AmplitudeDelayed S3 export minor1 h 49 min
PendoDegradation of Account and Visitor Reports critical1 h 11 min
ElasticsearchmOLTP PrivateLink connectivity issue major13 h 28 min
Harness.iodeveloper.harness.io not responding to HTTPS requests no impact stated25 h 31 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
Harness.ioIntermittent CI Pipeline using VM Runner slowness and errors no impact stated—
DatadogMetrics query are disrupted major2 h 29 min
MailgunRoute delays in EU Region minor1 h 3 min
Harness.ioWe are currently seeing delegate selection issue for VM infra executions minor2 h 31 min
AirbrakePartial error graph outage minor5 h
AmplitudeData Ingestion Delays minor1 h 15 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min
StripeElevated Blik errors no impact stated1 h
AmplitudeDelayed/Blocked Event Delivery to Amazon Kinesis Destination no impact stated1 h 7 min
ElasticsearchElastic Support Portal is unavailable major2 h 29 min
StripeElevated Bancontact errors no impact stated3 h 35 min
AmplitudeStreaming to External Destinations Unavailable no impact stated4 h 37 min
AmplitudeAmplitude Website Outage no impact stated1 min
AmplitudeNotice: Amplitude not impacted by recent PHP vulnerabilities no impact stated1 min
StripeElevated Bancontact errors no impact stated2 h 25 min
Elasticsearch403 error when trying to access Autoops in newly created serverless projects major9 h 30 min
AmplitudeExport API returns 500 errors across multiple organizations minor8 min

And 14 more. All of them: CSV · Who is around them.

Federal contractsCSV of Level Access's federal contracts · Atom feed of Level Access's federal contracts

By funding agency. UEI YREHPW8HGVK9 · checked Nov 10, 2026 · snapshot

AgencyPrime awardsObligatedSubawardsSubaward totalYears
Food and Drug Administration Department of Health and Human Services5$1.2M——2010–2026
Office of the Chief Information Officer General Services Administration3$916.6K——2016–2026
Forest Service Department of Agriculture6$908.8K——2009–2026
Centers for Disease Control and Prevention Department of Health and Human Services——1$885.4K2022
Social Security Administration 2$133.8K2$750.0K2010–2015
Office of the Assistant Secretary for Administration Department of Health and Human Services2$835.3K——2011–2026
U.S. Army Corps of Engineers - Civil Program Financing Only Corps of Engineers - Civil Works1$499.9K——2025
Health Resources and Services Administration Department of Health and Human Services5$456.7K——2011–2020
Office of Personnel Management 11$284.1K——2013–2023
Office of the Assistant Secretary for Administration and Management Department of Labor2$243.7K——2023–2024
Federal Communications Commission 2$209.8K——2019–2026
National Institutes of Health Department of Health and Human Services14$189.1K——2013–2026
Offices, Boards and Divisions Department of Justice5$156.5K——2014–2019
Transportation Security Administration Department of Homeland Security1$150.7K——2017–2022
Immediate Office of the Secretary of Defense Department of Defense1$143.7K——2021–2025

18 more agencies · All 92 records

Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.

ChangesCSV of Level Access's changes · Atom feed of Level Access's changes

See the list as we read it on any date: Time machine

  1. Removed certification: SOC 2 Type II evidence: certification: SOC 2 Type II
  2. Added certification: SOC 2 evidence: certification: SOC 2
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Level Access transparency rating

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