Third Party Index

JWX

jwx.com

Subprocessors

32 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon AWS Server hosting and servicesIreland; Luxembourg; Ohio, U.S.; Oregon, U.S.; Seattle, WA, U.S.
Amazon Cloudfront Content delivery networkLuxembourg; Seattle, WA, U.S.
Assertive Yield Traffic ShapingOn premises, AWS Location
Bigeye Data quality monitoringSan Francisco, CA, U.S.
Castor Data cataloging toolParis, France
Cloudflare Content delivery networkNew York, NY, U.S; San Francisco, CA, U.S.
Confiant IVT Detection
Datadog Application logging and monitoringNew York, NY, U.S.
Digital Elements Geolocations servicesPeachtree Corners, GA, U.S.
Edgecast Content delivery networkLos Angeles, CA, U.S.
Elasticsearch Data search and analytics toolMountainview, CA, U.S.
Fastly Content delivery networkSan Francisco, CA, U.S.
Freshdesk Customer supportSan Mateo, CA, U.S.
Google Analytics Site analytics toolDublin, Ireland; Mountain View, CA, U.S.
Google Cloud Video transcription for auto-captioningMountain View, CA, U.S.
Gsuite Internal company infrastructureDublin, Ireland; Mountain View, CA, U.S.
Hotjar Site analytics toolSt. Julian's, Malta
Human IVT Detection
Kibana Data visualization and exploration toolMountain View, CA, U.S.
Loggly Event correlation and incident supportAustin, TX, U.S.
Looker Data analyticsSanta Cruz, CA, U.S.
Mode Analytics Data analyticsSan Francisco, CA, U.S.
MUX Encoding and content delivery networkSan Francisco, CA, U.S.
PayPal Payment servicesLuxembourg
Sentry Error tracingSan Francisco, CA, U.S.
Snowflake Data storageBozeman, MT, U.S.
Stitch Snowflake ETL toolPhiladelphia, PA, U.S.
Stripe Payment gateway and processingDublin, Ireland
Thoughtspot Data analytics toolSan Jose, CA, U.S.
Unified Streaming Video packaging and streamingAmsterdam, Netherlands
Wowza Encoding and content delivery networkGolden, CO, U.S.
Zendesk Customer supportSan Francisco, CA, U.S.

Service status

Jul 2: before our history of this status pageJul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: 1 incident (1 minor)Jul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: 2 incidents (2 minor)Jul 28: 1 incident (1 minor)Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: 1 incident (1 major)Aug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: 1 incident (1 minor)Sep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 minor)Sep 25: 1 incident (1 minor)Sep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 10 incidents in 71 days
  • 1 major or critical
  • 1 h 34 min typical time to resolve
  • 3 min longest major
BeganIncidentImpactLasted
Degraded Streaming for Broadcast Live Events in the US Regionminor6 h 57 min
Elevated webhook delivery latencyminor39 min
High latency on Content serviceminor1 h 34 min
Slow Stream start up times for Broadcast Live Events in the US Regionminor6 days
Potential Delay in Analytics Dataminor28 h 25 min
Brief interruption affecting Delivery servicesmajor3 min
Degraded Streaming for Broadcast Live Events in the US Regionminor11 h 2 min
Content Delivery Issuesminor30 min

Incidents per month

0 2 4 Jul 2026: 4 incidents (4 minor) · partial: our history begins Jul 21 · typical time to resolve 39 min Aug 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 28 h 25 min Sep 2026: 3 incidents (3 minor) · typical time to resolve 1 h 34 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Live Channels5
Media Delivery4
Data & Analytics1

As JWX's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for JWX's site

JWX transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/jwx"><img src="https://thirdpartyindex.com/badge/jwx.svg" alt="JWX transparency rating on Third Party Index" height="20"></a>
[![JWX transparency rating on Third Party Index](https://thirdpartyindex.com/badge/jwx.svg)](https://thirdpartyindex.com/vendors/jwx)