Kolide

kolide.com

Kolide declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 22, 2026. 1 tracked vendor, 1Password, names Kolide as a subprocessor.

Subprocessors CSV of Kolide's subprocessors · Atom feed of Kolide's subprocessors DORA draft CSV of Kolide's subprocessors as declared by Kolide what's this? · 

16 third parties.

NamePurposeLocationListed since
Ada Support Inc. Customer support
Adobe, Inc. (Marketo) Communications
Amazon Web Services Hosting Platform
Bugsnag Stores Kolide application exceptions for engineers to triage and resolve
ChartMogul Enriches data pulled in from Stripe and historical data of customer journey
Clearbit Enriches data based on a provided email address
Datadog Cloud monitoring support
Fastly Content Delivery Network
Functional Software, Inc. (Sentry) Bug/Error reporting
Google Cloud Platform Stores log events that detail access and activity in the system
Iterable Customer communications for product and marketing updates.
Mailgun Sends emails on behalf of Kolide to authorized users of the service.
Postmark, Inc. Customer support
Salesforce Canada Corporation Customer relationship management (CRM)
Stripe Processing payments, storing payment information
Zendesk Customer communications for support requests

Web TechnologiesCSV of Kolide's web technologies · Atom feed of Kolide's web technologies

Kolide's homepage made 71 requests to 2 domains, and 1 service controlled by another company.

Analytics (1): Plausible Analytics

1 third party by category: Analytics 1

Third parties 1 · 1 request
Plausible Analytics Plausible 1% of the page's requests 1
First party 1 · 70 requests
Kolide AOS Alpine.js 3.12.0 Amazon CloudFront Amazon Web Services HSTS Open Graph PWA Ruby Ruby on Rails Stimulus Turbo particles.js Animate.css 99% of the page's requests 70

1 tracked company loaded by the homepage is not in Kolide's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Kolide · Atom feed of the companies listing Kolide

1 company

Service statusCSV of Kolide's status page incidents · Atom feed of Kolide's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 major)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: 2 incidents (1 major, 1 minor)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 2 major or critical
  • 27 min typical time to resolve
  • 3 days longest major
BeganIncidentImpactLasted
High error rate on 1Password.commajor3 days
Some users are unable to view vault profiles using the web interfaceminor10 min
Device Trust Service Disruptionmajor27 min
Account governance functions are unavailable in SaaS Managermajor1 h 25 min
SaaS Manager Workflows are not running as expectedminor5 min
Degraded user-related operations for individual and family accountsminor57 min
Password Manager Update Server Outageno impact stated—
Device Trust Outagecritical46 min

Incidents per month

0 3 6 Dec 2025: 1 incident (1 minor) · typical time to resolve 33 min Jan 2026: 4 incidents (4 minor) · typical time to resolve 5 h 34 min Feb 2026: 0 incidents Mar 2026: 3 incidents (3 minor) · typical time to resolve 3 h 15 min Apr 2026: 5 incidents (2 critical, 2 major, 1 minor) · typical time to resolve 24 h 10 min May 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 4 h 45 min Jun 2026: 5 incidents (1 critical, 4 minor) · typical time to resolve 16 h 1 min Jul 2026: 5 incidents (1 critical, 1 major, 2 minor, 1 no impact stated) · typical time to resolve 57 min Aug 2026: 0 incidents Sep 2026: 1 incident (1 major) · typical time to resolve 27 min Oct 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 3 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Admin console2
Device Trust Authentication Service1

As Kolide's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Kolide's subprocessorsCSV of incidents reported by vendors Kolide lists · Atom feed of incidents reported by vendors Kolide lists

32 reported incidents in the last 30 days, by 7 of the vendors Kolide lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Kolide was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
SentryAccount emails not being delivered major42 min
SentryEU region replay ingestion latency minor48 min
PostmarkDelays in activity data no impact stated5 h 53 min
Ada SupportComplete ada outage critical4 h 42 min
SentryIngestion delays across all data minor1 h 10 min
PostmarkDelays processing Inbound messages no impact stated3 h 32 min
SentryDelays in spans and transactions processing major1 h 45 min
SentrySentry.io dashboard and API is down critical1 h 32 min
SentrySentry dashboard is down critical4 h 21 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
IterableSome customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends minor29 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
DatadogMetrics query are disrupted major2 h 29 min
MailgunRoute delays in EU Region minor1 h 3 min
PostmarkSMS codes for two-factor authentication may not arrive no impact stated1 h 43 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min
StripeElevated Blik errors no impact stated1 h
StripeElevated Bancontact errors no impact stated3 h 35 min
StripeElevated Bancontact errors no impact stated2 h 25 min
Ada SupportMessages not being delivered (US region) major46 min
SentryIncreased latency processing integration webhooks minor20 min
SentrySentry.io not loading in US region critical59 min
SentrySentry.io not loading major3 h 17 min
StripeSpike in cancellations and expired errors with PayByBank payments no impact stated2 h 17 min

And 7 more. All of them: CSV · Who is around them.

ChangesCSV of Kolide's changes · Atom feed of Kolide's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Kolide's site

Kolide transparency rating

It updates with the rating.

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