Kolide
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 73 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Kolide's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/kolide"><img src="https://thirdpartyindex.com/badge/kolide.svg" alt="Kolide transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/kolide)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Hosting Platform | ||
| Bugsnag | Stores Kolide application exceptions for engineers to triage and resolve | ||
| ChartMogul | Enriches data pulled in from Stripe and historical data of customer journey | ||
| Clearbit | Enriches data based on a provided email address | ||
| Datadog | Cloud monitoring support | ||
| Fastly | Content Delivery Network and | ||
| Google Cloud Platform | Stores log events that detail access and activity in the system | ||
| Heroku | Hosting provider for Kolide. | ||
| HubSpot | Stores log events that detail access across Kolide marketing experiences. HubSpot allows Kolide to track marketing campaigns | ||
| Mailgun | Sends emails on behalf of Kolide to authorized users of the service. | ||
| Slack | Internal communication tool that integrates with intercom, Stripe, and other platforms on this list that may contain customer information | ||
| Stripe | Processing payments, storing payment information |
Listed as a subprocessor by (1)
Purposes as each company states them.
1Password 1password.com
Service status
6 incidents in the last 90 days (3 major or critical, 2 minor, 1 with no stated impact) · typically resolved in 46 min · longest major: 1 h 25 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Device Trust Service Disruption | major | 27 min evidence | |
| Account governance functions are unavailable in SaaS Manager | major | 1 h 25 min evidence | |
| SaaS Manager Workflows are not running as expected | minor | 5 min evidence | |
| Degraded user-related operations for individual and family accounts | minor | 57 min evidence | |
| Password Manager Update Server Outage | none | — evidence | |
| Device Trust Outage | critical | 46 min evidence | |
| Provisioned users with SSO enforcement encounter a 403 error when accepting their invitation | minor | 16 h 1 min evidence | |
| Restoring Access with a Recovery Code Is Failing for Some Users | minor | 1 h 46 min evidence |
As Kolide's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.