Mapbox

mapbox.com

Mapbox declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Twilio and Zendesk. No published changes since we first read it on Sep 21, 2026. 25 tracked vendors name Mapbox as a subprocessor, including Looker, Attio and Airtable.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

15 third parties.

NamePurposeLocationListed since
Amazon Web Services (“AWS”) Hosting providerUSA
Astronomer data orchestration platform providerUSA
Atlassian Project management tool, code development, and bug trackingUSA
Cloudfront on AWS
Content delivery network (“CDN”), AWS global regions: USA, Mexico, Canada, Europe, Israel, South Africa, Kenya, Middle East, South America, Japan, Australia, New Zealand, Hong Kong, Indonesia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
India
Fivetran Data aggregation serviceUSA
Github Code development, testing, and ticketing systemUSA
Google Firebase Backend cloud computing services and application development platformsUSA
MixPanel User analytics provider for Straightaway USA
Mode Analytics Data analytics provider, USA‍
Observe Cloud Data visibility & analytics providerUSA
Panther Labs Web server and platform infrastructure log aggregator, USA‍
Snowflake Service provider for data analytics and processing, USA‍
Tableau Software Business intelligence and data visualization provider, USA‍
Twilio (Segment.io) Data aggregation service, USA‍
Zendesk Service provider of customer support toolsUSA

Web TechnologiesCSV · Atom

Mapbox's homepage made 130 requests to 10 domains, and 7 services controlled by another company.

CDN (2): Cloudflare, jsDelivrAnalytics (1): Google CloudMarketing automation (1): usually detected as Marketing automation: ClearbitCookie compliance (1): OneTrustOther (2): JavaScript libraries: Webflow; Translation: Weglot

7 third parties by category: CDN 2Analytics 1Marketing automation 1Cookie compliance 1Other 2

Third parties 7 · 110 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 68% of the page's requests 88
OneTrust OneTrust 9% of the page's requests 12
Cloudflare cdnjs 2% of the page's requests 3
Weglot Weglot 2% of the page's requests 3
jsDelivr jsDelivr 2% of the page's requests 2
Clearbit clearbitjs.com <1% of the page's requests 1
Google Cloud Google Analytics Google Tag Manager <1% of the page's requests 1
First party 1 · 20 requests
Mapbox Cloudflare GSAP 3.13.0 HSTS Linkedin Ads Linkedin Insight Tag Open Graph PostHog Priority Hints Segment 4.15.2 Swiper Varnish Webpack 15% of the page's requests 20

6 tracked companies loaded by the homepage are not in Mapbox's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (25)CSV · Atom

25 companies
  • Aforza aforza.com Third party map visualization provider
  • Airtable airtable.com Map and location data generation
  • Ashby ashbyhq.com Provide Structured Location Data for Address Text
  • Attio attio.com Map provider
  • Domo domo.com Professional Services
  • Duda duda.co Map service
  • eSpatial espatial.com https://www.mapbox.com/
  • Expensify expensify.com Core Product; Map Provider
  • Featurebase featurebase.app Map images of a contact's approximate location
  • Formspark formspark.io Draws the map on the form analytics screen
  • Handshake joinhandshake.com Location-based searches
  • Intapp intapp.com Mapping technology used within an application - Maps data within the application
  • Lead Mapper lead-mapper.com Geolocation
  • Looker looker.com Custom online maps for the Looker application that display maps.; This subprocessor is inactive for all Looker-hosted instances, and is active only for customer-hosted instances.
  • Lyric lyric.tech Provider for rendering map layers
  • Mapsly mapsly.com Geocoding; Route optimization, geocoding
  • Mobile Testing | Kobiton kobiton.com
  • MyTraffic mytraffic.io Base map tiles and cartographic rendering
  • Pilosa pilosa.com Map images of a contact's approximate location
  • Preset preset.io map-based charts and visualizations
  • Sayari sayari.com Graph geospatial feature service provider
  • Twinit twinit.com Map rendering, tile service, geocoding, and location search capabilities within GIS/3D interfaces.
  • Uberall uberall.com Provision of underlying Map which may be used together with Locator
  • Veeva Systems veeva.com Map display feature
  • Visitors visitors.now Powers the maps in your realtime dashboard. They provide map tiles but don't see individual visitor data.

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Mapbox's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 no impact stated)Oct 20: 1 incident (1 minor)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 12 h 38 min typical time to resolve
BeganIncidentImpactLasted
Intermittent Routing Disruptions in US-Eastminor12 h 38 min
Disruption in Routing Availability in US-Eastno impact stated1 min
Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box APImajor6 h 22 min
Degraded live traffic in Europeminor17 h 7 min
Delayed delivery of Mapbox Traffic Dataminor2 days
High failure rate for live traffic tile requestsmajor44 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 minor) · typical time to resolve 2 days Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 17 h 7 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 6 h 22 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 12 h 38 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
API2

As Mapbox's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Mapbox's subprocessorsCSV · Atom

231 reported incidents in the last 30 days, by 5 of the vendors Mapbox lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Mapbox was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
GitHubIncident with Actions and Checks API critical46 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
GitHubIncident with Webhooks and Actions major1 h 50 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
GitHubIncreased timeouts due to surge in anonymous users minor3 h 10 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
GitHubIncrease in timeouts for some unauthenticated users minor1 h 56 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days

And 206 more. All of them: CSV · Who is around them.

Federal contractsCSV · Atom

By funding agency. UEI KXFRJTQ5MN78 · checked Nov 5, 2026 · snapshot

AgencyPrime awardsObligatedSubawardsSubaward totalYears
Department of the Air Force Department of Defense2$522.0K3$1.9M2017–2023
National Oceanic and Atmospheric Administration Department of Commerce1$395.2K——2018–2022
National Park Service Department of the Interior7$321.8K——2012–2022
U.S. Customs and Border Protection Department of Homeland Security1$247.5K——2017
ARMY AIR FORCE EXCHANGE SERVICE (AAFES) Department of Defense——1$149.0K2023
Consumer Financial Protection Bureau 4$137.4K——2013–2023
Centers for Disease Control and Prevention Department of Health and Human Services3$75.0K——2016–2018
Federal Communications Commission 7$41.9K——2011–2016
Department of State 4$25.4K——2012–2016
Department of Energy 2$25.1K——2013–2017
Department of the Army Department of Defense3$19.0K——2017–2024
Department of Education 1$6.0K——2013
Offices, Boards and Divisions new Department of Justice1$474——2026

All 40 records

Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Mapbox's site

Mapbox transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/mapbox"><img src="https://thirdpartyindex.com/badge/mapbox.svg" alt="Mapbox transparency rating on Third Party Index" height="20"></a>
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