Mintlify
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | not found | 0 / 6 |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 66 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Mintlify's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/mintlify"><img src="https://thirdpartyindex.com/badge/mintlify.svg" alt="Mintlify transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/mintlify)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Terms | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud Infrastucture | Northern Virginia | |
| Anthropic | LLM Provider | United States | |
| Attention | Call intelligence platform that records and transcribes sales calls, surfaces AI-driven coaching insights, and automates CRM updates. | AWS | |
| CamelAI | Internal Analytics Dashboarding Provider | United States | |
| Clay | Customer Enrichment | United States | |
| Clickhouse Cloud | Analytics database provider | United States | |
| Composio | USA | ||
| Datadog | Logging & Monitoring | United States | |
| Fivetran | automated data movement platform that centralizes data integration, ingestion, and management for cloud analyticsSnowflake. It should be classified as a subprocessor because it handles PII and customer data. | Oakland, CA | |
| Helicone | LLM Middleware Provider | United States | |
| HubSpot | Marketing automation and CRM platform used for inbound lead capture, UTM attribution tracking, form submissions, and HubSpot-to-Salesforce data sync. | AWS - US | |
| Inth | Enable cookie consent and tracking across Mintlify and customer sites, including an immutable log of opt-in/out decisions. | United States | |
| Moda | generate 1-pagers and business case slide decks | USA | |
| MongoDB Atlas | Managed Database Hosting | Northern Virginia | |
| Openrouter | LLM Provider | United States | |
| Plain | Help Center | United Kingdom | |
| Posthog | Analytics Provider | United States | |
| Render | lightweight sales infrastructure | USA | |
| Scratchpad | AI sales workspace layered on the CRM for pipeline management, deal notes, and process automation. | USA | |
| Snowflake | Snowflake will store and process the warehouse datasets and derived analytics. | Menlo Park, CA | |
| Stripe | Payment processing | USA, India, Ireland | |
| Stytch | Signup/Login flows, customer authentication. | Northern Virginia | |
| Sumble | Sumble will replace Clay/Common Room for account and contact enrichment, account scoring, outbound list building, Salesforce cleanup, and related agent workflows. It will sync enriched data back into Salesforce and our GTM data warehouse. | United States | |
| Svix | customer audit log streaming Used to generate PDF downloads of docs pages / sites | AWS US east-1 | |
| Vercel | Cloud infrastucture | Northern Virginia |
Listed as a subprocessor by (5)
Purposes as each company states them.
Segment segment.com Mintlify provides service documentation management for specific Twilio Products and Services
SendGrid sendgrid.com Mintlify provides service documentation management for specific Twilio Products and Services
Twilio twilio.com Mintlify provides service documentation management for specific Twilio Products and Services
Upstash upstash.com
VESSL AI vessl.ai Hosting and analytics for the documentation site (docs.cloud.vessl.ai)
Service status
20 incidents in the last 90 days (5 major or critical, 9 minor, 6 with no stated impact) · typically resolved in 1 h 12 min · longest major: 5 h 33 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Mintlify CLI installation failures | none | 39 min evidence | |
| Images on Authed Sites are not rendering | minor | 28 min evidence | |
| DNS resolution issue affecting some documentation sites | none | 18 h 16 min evidence | |
| Investigating - Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant | critical | 5 h 33 min evidence | |
| Delayed documentation updates from GitHub | major | 4 h 41 min evidence | |
| Authenticated docs sites are erroring | major | 2 min evidence | |
| Documentation search degraded | minor | 5 h 51 min evidence | |
| GitHub outage impacting Mintlify dashboard | minor | 3 h 43 min evidence |
As Mintlify's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.