Mintlify

mintlify.com

Mintlify declares 34 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Stripe and Anthropic. No published changes since we first read it on Sep 22, 2026. 10 tracked vendors name Mintlify as a subprocessor, including Twilio, SendGrid and Segment.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

34 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud InfrastuctureNorthern Virginia
Anthropic AILLM ProviderUnited States
Attention Call intelligence platform that records and transcribes sales calls, surfaces AI-driven coaching insights, and automates CRM updates.AWS
Autumn Billing & Usage Metering. Manages subscription plans, usage tracking, and entitlements alongside Stripe.United States
Clay Customer EnrichmentUnited States
Clickhouse Cloud Cloud Infrastructure. Provides data storage and infrastructure hosting for Mintlify services.United States
Cloud Convert File Conversion. Converts documentation content to PDF for use within Mintlify services.United States
Cloudflare DNS, edge delivery, DDoS protection, and custom domain hosting.Global edge network; logs and account metadata in the United States
Code Storage git-backed memory for a self-updating docs agent. One private repo per customer deployment, holding JSON files the agent writes and reads.United States and European Union
Composio USA
Datadog Logging & MonitoringUnited States
Docusign e-signaturesUnited States
Fivetran
automated data movement platform that centralizes data integration, ingestion, and management for cloud analyticsSnowflake. It should be classified as a subprocessor because it handles PII and customer data.
Oakland, CA
Helicone LLM Middleware ProviderUnited States
HubSpot Marketing automation and CRM platform used for inbound lead capture, UTM attribution tracking, form submissions, and HubSpot-to-Salesforce data sync.AWS - US
Inth Enable cookie consent and tracking across Mintlify and customer sites, including an immutable log of opt-in/out decisions.United States
Microsoft Teams / Azure Bot Teams integration (Azure Bot)United States
Moda generate 1-pagers and business case slide decksUSA
MongoDB Atlas Managed Database HostingNorthern Virginia
Openrouter AILLM ProviderUnited States
Plain Help CenterUnited Kingdom
Posthog Analytics ProviderUnited States
Render lightweight sales infrastructureUSA
Resend Developer-first email API platform designed to send, manage, and track transactional and marketing emailsUnited States
Scratchpad AI sales workspace layered on the CRM for pipeline management, deal notes, and process automation.USA
Snowflake Snowflake will store and process the warehouse datasets and derived analytics.Menlo Park, CA
Stripe Payment processingUSA, India, Ireland
Stytch Signup/Login flows, customer authentication.Northern Virginia
Sumble
Sumble will replace Clay/Common Room for account and contact enrichment, account scoring, outbound list building, Salesforce cleanup, and related agent workflows. It will sync enriched data back into Salesforce and our GTM data warehouse.
United States
Svix customer audit log streaming Used to generate PDF downloads of docs pages / sitesAWS US east-1
Unkey API Key managementUnited States
Vercel Cloud infrastuctureNorthern Virginia
Wavelength (Ask Assembly) Customer support AIUnited States
WorkOS Authentication, Authorization, and user management softwareUSA

Web TechnologiesCSV · Atom

Mintlify's homepage made 144 requests to 27 domains, 14 services controlled by another company, and 2 domains not identified.

Analytics (8): HubSpot, LinkedIn, Meta, Attribution, Dub, Unify, RB2B; usually detected as Analytics: G2.comAdvertising (4): Google Cloud, OpenAI, X Corp., Reddit, Inc.Marketing automation (1): GetVector, Inc.CDN (1): usually detected as CDN: UNPKG

14 third parties by category: Analytics 8Advertising 4Marketing automation 1CDN 1

Third parties 14 · 58 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 16
GetVector, Inc. Vector 9% of the page's requests 13
HubSpotsubprocessor HubSpot HubSpot Analytics 3% of the page's requests 5
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.435 2% of the page's requests 3
OpenAI ChatGPT Ads Measurement Pixel 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Attribution Attribution 1.56.0 1% of the page's requests 2
Dub Dub Analytics 1% of the page's requests 2
G2.com g2.com 1% of the page's requests 2
Reddit, Inc. Reddit Ads 1% of the page's requests 2
Unify Unify 1% of the page's requests 2
RB2B RB2B <1% of the page's requests 1
UNPKG unpkg.com <1% of the page's requests 1
Unknown 2 · 3 requests

cr-proxy.comusbrowserspeed.com

First party 1 · 83 requests
Mintlify Framer Motion HSTS Next.js 15.5.28 Next.js App Router Open Graph Priority Hints Radix UI React Turbopack Vercel Webpack c15t core-js 3.32.2 58% of the page's requests 83

8 tracked companies loaded by the homepage are not in Mintlify's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (10)CSV · Atom

10 companies
  • ai-coustics ai-coustics.com
  • Beebole beebole.com Documentation-site (beebole.com/help) visitor analytics
  • Logo.dev logo.dev Documentation hosting
  • Ruddr ruddr.com Hosted product documentation and help center
  • Segment segment.com Mintlify provides service documentation management for specific Twilio Products and Services
  • SendGrid sendgrid.com Mintlify provides service documentation management for specific Twilio Products and Services
  • SuprSend suprsend.com Content Management Systems
  • Twilio twilio.com Mintlify provides service documentation management for specific Twilio Products and Services
  • Upstash upstash.com
  • VESSL AI vessl.ai Hosting and analytics for the documentation site (docs.cloud.vessl.ai)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 minor)Aug 18: 2 incidents (1 major, 1 minor)Aug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 major)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 critical)Sep 3: 1 incident (1 no impact stated)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: 1 incident (1 no impact stated)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 no impact stated)Oct 10: no incident reportedOct 11: 1 incident (1 minor)Oct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: 1 incident (1 major)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: 1 incident (1 major)Nov 5: no incident reportedNov 6: 1 incident (1 critical)Nov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: 1 incident (1 no impact stated)Nov 12: no incident reported

90 days agotoday

  • 15 incidents in 90 days
  • 6 major or critical
  • 39 min typical time to resolve
  • 5 h 33 min longest major
BeganIncidentImpactLasted
Inflated agent views in docs analyticsno impact stated3 h 34 min
Docs search unavailablecritical17 min
Unable to access preview deploymentsmajor27 min
Delayed deployments from GitHubminor48 min
Elevated search latency on documentation sitesmajor5 min
Delayed Github webhook processingminor34 min
Search and other services impactedno impact stated8 min
Mintlify CLI installation failuresno impact stated39 min

Incidents per month

0 5 10 Jun 2026: 5 incidents (1 critical, 1 major, 2 minor, 1 no impact stated) · partial: our history begins Jun 14 · typical time to resolve 57 min Jul 2026: 10 incidents (1 major, 5 minor, 4 no impact stated) · typical time to resolve 1 h 12 min Aug 2026: 6 incidents (1 critical, 2 major, 3 minor) · typical time to resolve 3 h 43 min Sep 2026: 4 incidents (1 critical, 1 minor, 2 no impact stated) · typical time to resolve 5 h 33 min Oct 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 34 min Nov 2026: 3 incidents (1 critical, 1 major, 1 no impact stated) · typical time to resolve 27 min Jun 2026Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Mintlify's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Mintlify's subprocessorsCSV · Atom

276 reported incidents in the last 30 days, by 16 of the vendors Mintlify lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Mintlify was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
TwilioVoice Call Failures in JP1 minor3 h 51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
RenderAPI Performance Issues minor18 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
PlainHelp Center errors no impact stated—
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min

And 251 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Mintlify's site

Mintlify transparency rating

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