Svix
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Svix uses AWS as its cloud service provider (CSP), that provides compute, power, storage, and other application services over the Internet. Customer Content is stored and processed only in the AWS region selected by the customer.; Svix uses AWS as its cloud service provider (CSP), which also hosts Account Data. | ||
| Auth0, Inc. | Svix uses Auth0 to manage authentication and user management. | ||
| Cloudflare, Inc. | Unused by default. Custom URLs are powered by Cloudflare, so customers who enable that feature have Customer Content pass through Cloudflare's network in transit. Customers who have not enabled custom URLs have no Customer Content processed by Cloudflare. | ||
| Datadog, Inc. | Svix uses Datadog for logging and monitoring of production systems. Datadog does not have access to any Svix customer data. Log information may only include internal Svix identifiers. | ||
| Functional Software, Inc. d/b/a Sentry | Svix uses Sentry for application error and performance monitoring. Sentry does not have access to any Svix customer data. | ||
| Github, Inc. | Svix uses this issue-tracking software to manage support requests from customers. | ||
| Google LLC (G Suite) | Svix uses this office suite to (1) communicate with customers in some cases, and (2) manage and organize customer requests. | ||
| Mailgun Technologies, Inc. | Svix uses this as a primary email relay to send emails to Svix customers or customer's users as part of the Svix services (including, for example, monitor alerts, reports, and account modification). Data may contain customer name, email address, and the contents of other operational email. | ||
| Not Just Tickets Ltd d/b/a Plain | Svix uses Plain for customer support. Plain may have access to customer name, email address, and support communication contents. | ||
| PostHog, Inc. | Svix uses PostHog as a tool for managing website and product analytics, and other tools to help Svix better understand usage behavior and develop a better product. | ||
| Slack Technologies, Inc. | Svix uses this internal-collaboration tool and communication platform to manage support requests from customers. | ||
| Stripe, Inc. | Svix uses this payment processor to manage payments and invoicing. Stripe holds billing and usage information, including customer email address, card information, and itemized payment information. |
Listed as a subprocessor by (16)
Purposes as each company states them.
Attention attention.com
Bird bird.com Webhook Delivery Infrastructure Provider
Clerk clerk.com Webhook delivery
Crusoe crusoe.ai Event notification and webhook management services
Drata drata.com [SafeBase] Svix provides webhook infrastructure used to reliably send event notifications from our systems to external services. It ensures secure delivery, retries, and monitoring of webhook messages across integrated platforms.
Instruqt instruqt.com Essential; Webhook providers (anonymized data)
Mintlify mintlify.com customer audit log streaming Used to generate PDF downloads of docs pages / sites
Quo quo.com Webhook API; Webhook delivery management
Resend resend.com Webhook services
Segment segment.com Svix delivers real-time system alerts and notifications for specific Twilio Products and Services
SendGrid sendgrid.com Svix delivers real-time system alerts and notifications for specific Twilio Products and Services
Twilio twilio.com Svix delivers real-time system alerts and notifications for specific Twilio Products and Services
Vanta vanta.com Core Product; Webhook Delivery
WeTravel wetravel.com Customer webhooks.
incident.io incident.io Send Product Webhooks
sparkpost sparkpost.com Webhook Delivery Infrastructure Provider
Changes
None since tracking began.