NanoNets

nanonets.com

NanoNets declares 15 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026.

Subprocessors CSV of NanoNets's subprocessors · Atom feed of NanoNets's subprocessors DORA draft CSV of NanoNets's subprocessors as declared by NanoNets what's this? · 

15 third parties.

NamePurposeLocationListed since
Airtable Customer support servicesUSA
Amazon Web Services Cloud infrastructureUSA
Auth0 AuthenticationUSA
Google Analytics AnalyticsUSA
Google Cloud Services Cloud InfrastructureUSA
Gsuite Customer support servicesUSA
Hubspot Customer support servicesUSA
Imgix Content DeliveryUSA
Intercom Customer support servicesUSA
Microsoft Azure Cloud InfrastructureUSA
Sendgrid Transactional emailUSA
Slack Internal CommunicationUSA
Smartlook AnalyticsUSA
Zapier Internal AutomationUSA
Zendesk Customer support servicesUSA

Web TechnologiesCSV of NanoNets's web technologies · Atom feed of NanoNets's web technologies

NanoNets's homepage made 176 requests to 19 domains, and 11 services controlled by another company.

Analytics (3): LinkedIn, G2.com, ZoomInfoAdvertising (2): Google Cloud; usually detected as Advertising: MicrosoftMarketing automation (1): ApolloLive chat (1): reviewed: IntercomCookie compliance (1): TermlyOther (3): usually detected as Appointment scheduling: Calendly.com; reviewed as Font scripts: Indian Type Foundry; SEO: Ahrefs

11 third parties by category: Analytics 3Advertising 2Marketing automation 1Live chat 1Cookie compliance 1Other 3

Third parties 11 · 58 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 10% of the page's requests 18
Intercomsubprocessor intercomcdn.com, intercom.io 7% of the page's requests 12
Indian Type Foundry fontshare.com 6% of the page's requests 10
Microsoftsubprocessor clarity.ms 3% of the page's requests 5
LinkedIn Linkedin Insight Tag 2% of the page's requests 4
Apollo Apollo.io 2% of the page's requests 3
G2.com G2 Track Your Prospects 1% of the page's requests 2
Ahrefs Ahrefs <1% of the page's requests 1
Calendly.com calendly.com <1% of the page's requests 1
Termly Termly <1% of the page's requests 1
ZoomInfo Zoominfo <1% of the page's requests 1
First party 1 · 118 requests
NanoNets Amazon CloudFront Amazon Web Services HSTS Intercom Linkedin Ads Microsoft Clarity Next.js 16.2.3 Next.js App Router Open Graph PostHog Priority Hints React Three.js 128 Turbopack Vercel Webpack 67% of the page's requests 118

7 tracked companies loaded by the homepage are not in NanoNets's subprocessor list. A website can use a service without it processing customer data.

Service statusCSV of NanoNets's status page incidents · Atom feed of NanoNets's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 major)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 no impact stated)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 5 h 1 min typical time to resolve
  • 1 h 34 min longest major
BeganIncidentImpactLasted
Service Disruption Due to Google Cloud Outage - app.nanonets.comno impact stated5 h 1 min
Delayed file processing for models in app.nanonets.commajor1 h 34 min
Delayed file processing for ILM models in app.nanonets.commajor59 min
Brief Service Unavailability on June 29 for app.nanonets.commajor5 h 30 min
Processing delay on Agent Tasksno impact stated—
Agents UI freezing issuemajor—
Processing Delay on Agentsno impact stated—
Brief Service Unavailability on June 1 for app.nanonets.comno impact stated—

Incidents per month

0 2 4 Dec 2025: 3 incidents (1 critical, 2 major) · typical time to resolve 1 h 56 min Jan 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 1 h 50 min Feb 2026: 2 incidents (2 minor) · typical time to resolve 22 min Mar 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 1 h 15 min Apr 2026: 2 incidents (2 major) · typical time to resolve 46 min May 2026: 2 incidents (1 major, 1 no impact stated) Jun 2026: 4 incidents (2 major, 2 no impact stated) · typical time to resolve 5 h 30 min Jul 2026: 1 incident (1 major) · typical time to resolve 59 min Aug 2026: 0 incidents Sep 2026: 1 incident (1 major) · typical time to resolve 1 h 34 min Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 5 h 1 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
API1

As NanoNets's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by NanoNets's subprocessorsCSV of incidents reported by vendors NanoNets lists · Atom feed of incidents reported by vendors NanoNets lists

210 reported incidents in the last 30 days, by 5 of the vendors NanoNets lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that NanoNets was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min

And 185 more. All of them: CSV · Who is around them.

ChangesCSV of NanoNets's changes · Atom feed of NanoNets's changes

See the list as we read it on any date: Time machine

None since tracking began.

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NanoNets transparency rating

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