Perk
Not listed by any tracked vendor.
Subprocessors
35 third parties, 1 affiliate. CSVof Perk's subprocessors · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Acai Travel | **Perk Travel**; Customer support optimisation | Spain (EU/EEA) | |
| Aerticket Conso, GmbH | **Perk Travel**; Travel provider | Germany (EU/EEA) | |
| AirHelp Germany, GmbH | **Perk Travel**; Flight compensation provider | Germany (EU/EEA) | |
| Amadeus IT Group, S.A | **Perk Travel**; Travel provider | Spain (EU/EEA) | |
| Amazon Web Services | **Perk Travel | Click Travel**; Cloud provider | Ireland, Germany (EU/EEA) | |
| Astrada Technologies Limited | **Perk Spend (only Bring Your Own Card)**; Orchestration of transaction data | United Kingdom (adequacy) | |
| Atlassian (Trundl) | **Perk Travel | Perk Spend | Click Travel | AmTrav**; Project management and issue tracking tool | Ireland, Germany (EU/EEA) | |
| Bland.ai | **Perk Travel**; Hotel supplier confirmations | United States (EU SCCs) | |
| Celonis Inc. (Make.com) | **Perk Travel | Perk Spend | Click Travel | AmTrav**; Workflows and automation tool | United States (EU SCCs) | |
| Concentrix Management Holding GmbH & Co. KG (formerly Webhelp Holding Germany GmbH) | **Perk Travel**; Customer support | Germany (EU/EEA) | |
| Cronofy | **Click Travel**; Calendar synchronisation tool | Germany (EU/EEA) | |
| EAN.com, LP (Expedia) | **Perk Travel**; Travel inventory aggregator | United States (EU SCCs) | |
| Enshored, LLC | **Perk Travel**; Customer support | Philippines (EU SCCs) | |
| Google Cloud Platform | **Perk Travel | Perk Spend | Click Travel | AmTrav**; Cloud services, productivity and collaboration tools | Ireland, Germany, Belgium (EU/EEA) | Switzerland (adequacy) | |
| Gordian Software, Inc | **Perk Travel**; Airline seats selection | United States (EU SCCs) | |
| Hotelbeds, S.L.U. | **Perk Travel**; Travel inventory aggregator | Spain (EU/EEA) | |
| IGT Solutions Egypt | **Perk Travel**; Customer support | Egypt (EU SCCs) | |
| Intercom | **Click Travel**; Customer support | United States (EU SCCs) | |
| Looker (Google, LLC) | **Perk Travel | Perk Spend | AmTrav | Click Travel**; Customer reporting tool | Ireland (EU/EEA) | |
| Merge API, Inc. | **Perk Travel**; API integration services | United States (EU SCCs) | |
| Microsoft (Azure) | **Perk Spend**; Invoice recognition and SFTP server (if applicable) | Switzerland (adequacy) | |
| OpenAI AI | **Perk Travel**; Data analysis and classification | United States (EU SCCs) | |
| Sendgrid | **Perk Spend**; In-app messaging | United States (EU SCCs) | |
| SendSafely, Inc. | **Perk Travel | Perk Spend | AmTrav | Click Travel**; End-to-end encryption platform | United States (EU SCCs) | |
| SilverRail Technologies Inc. | **Perk Travel | Click Travel**; Train travel | United States (EU SCCs) | |
| SiteMinder Distribution Limited | **Perk Travel**; Travel inventory aggregator | United Kingdom (adequacy) | |
| Stripe Inc. | **Perk Spend (only Direct Reimbursements)**; Payments execution | United States (EU SCCs) | |
| Trainline.com, Ltd. | **Perk Travel**; Travel inventory aggregator | United Kingdom (adequacy) | |
| Travelfusion, Ltd. | **Perk Travel**; Travel inventory aggregator | United Kingdom (adequacy) | |
| Twilio | **Perk Travel**; Customer support phone calls platform | United States (EU SCCs) | |
| Venue Directory (ABC Connections) | **Click Travel**; Meeting rooms and event venues aggregator | Ireland (EU/EEA) | |
| Wenrix, Ltd. | **Perk Travel**; Airfare optimization | Israel (adequacy) | |
| Yngen Datacom, Corp. | **Perk Travel**; Customer care | Philippines (EU SCCs) | |
| Zapier, Inc. | **Perk Travel | Perk Spend**; Workflows and automation tool | United States (EU SCCs) | |
| Zendesk | **Perk Travel | Perk Spend**; Multi-channel customer support tool | Ireland (EU/EEA) |
Compliance
- Certified
- Says it complies with
Certifications as Perk's trust center lists them; reports are usually shared on request (evidence)
Service status
90 days agotoday
- 14 incidents in 90 days
- 7 major or critical
- 18 h 23 min typical time to resolve
- 2 days longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Okta SSO Login Temporarily Unavailable | major | 41 min | |
| Issue displaying some Ryanair content | major | 3 h 21 min | |
| “Charge to Perk” was unavailable for Airbnb Bookings | major | 2 days | |
| Train booking disruptions with Renfe | minor | 4 h 46 min | |
| Train Booking Disruption Notice | minor | 9 h 48 min | |
| Issues booking UK train travel | major | 1 h 3 min | |
| Delayed Deliveries for Microsoft Email Addresses (Outlook / Hotmail) | minor | 9 days | |
| Issue Displaying Hertz Car Rentals | minor | 8 days |
Incidents per month
critical major minor no impact stated before or partly before our history
As Perk's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.