SearchStax

searchstax.com

SearchStax declares 9 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Oct 17, 2026. 4 tracked vendors name SearchStax as a subprocessor, including Acquia, Sitecore and CK-12 Foundation.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

9 third parties, 2 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. USA
Atlassian Pty Ltd. Bug TrackingUSA
Datadog, Inc. Service Monitoring and AlertingUSA
Google, Inc. USA
Microsoft Corporation USA
Microsoft Azure AIUsed OpenAI models and developmentUSA
Mixpanel, Inc. Customer Account Administration and SupportUSA
MongoDB Used for AI models and productivity through Voyage AIUSA
Zendesk, Inc. Customer Account Administration and SupportUSA
SearchStax affiliates (2)
NamePurposeLocationListed since
SearchStax, Inc. USA
SearchStax India Pvt. Ltd. India

Web TechnologiesCSV · Atom

SearchStax's homepage made 237 requests to 30 domains, 10 services controlled by another company, and 3 domains not identified.

Advertising (3): Google Cloud, Microsoft, Influ2, Inc.Analytics (3): ZoomInfo, LinkedIn, G2.comMarketing automation (1): HubSpotOther (3): Appointment scheduling: RevenueHero; Geolocation: Kloudend, Inc.; Widgets: AddToAny

10 third parties by category: Advertising 3Analytics 3Marketing automation 1Other 3

Third parties 10 · 103 requests
HubSpot HubSpot 12% of the page's requests 28
RevenueHero RevenueHero 11% of the page's requests 25
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 22
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 10
ZoomInfo Zoominfo 2% of the page's requests 5
Influ2, Inc. Influ2 2% of the page's requests 4
AddToAny AddToAny 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2
Kloudend, Inc. ipapi.co <1% of the page's requests 1
Unknown 3 · 3 requests

sequel.iosequelvideo.comusbrowserspeed.com

First party 1 · 131 requests
SearchStax AddToAny Share Buttons 1.1 Draftpress HFCM Elementor Font Awesome Google Font API Hello Elementor 3.5.1 HubSpot Analytics HubSpot Chat HubSpot Cookie Policy Banner HubSpot WordPress plugin 11.3.75 Microsoft Clarity MySQL Open Graph PHP Presto Player 3.2.3 Priority Hints Swiper WP Rocket 3.23.5.1 WordPress Yoast SEO 28.7 Yoast SEO Premium 28.7 core-js 3.46.0 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 55% of the page's requests 131

4 tracked companies loaded by the homepage are not in SearchStax's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV · Atom

4 companies
  • Acquia acquia.com Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Drupal marketers to improve site search experiences with agile tools so that Drupal website visitors can find and discover relevant content faster.
  • CK-12 Foundation ck12.org user search
  • Crownpeak crownpeak.com Managed service to store searched website content data.
  • Sitecore sitecore.net Search Services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as SearchStax's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 4 h 51 min typical time to resolve
BeganIncidentImpactLasted
Managed Search Pulse Performance Graphs impactedminor4 h 51 min
Related and Popular Searches are failingminor3 h 24 min
Site Search App Creation Failing in North Virginiaminor2 h 47 min
Azure Region West US2 experiencing an outageminor1 h 4 min
Login Issues on app.searchstax.com and searchstudio.searchstax.comminor1 h 26 min
High Error Rate for Analytics in US Regionminor2 h 21 min

Incidents per month

0 2 4 Nov 2025: 1 incident (1 minor) · partial: our history begins Nov 1 · typical time to resolve 2 h 21 min Dec 2025: 0 incidents Jan 2026: 2 incidents (2 minor) · typical time to resolve 1 h 26 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 1 incident (1 minor) · typical time to resolve 2 h 47 min Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 3 h 24 min Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 4 h 51 min Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Pulse Monitoring1

As SearchStax's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by SearchStax's subprocessorsCSV · Atom

11 reported incidents in the last 30 days, by 3 of the vendors SearchStax lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that SearchStax was involved.

DateCompanyIncidentImpactLasted
MixpanelDegraded Service for Requests to decide.mixpanel.com no impact stated2 h 11 min
MixpanelDegraded Service for Requests to decide.mixpanel.com no impact stated7 h 33 min
MongoDBGCP Availability Zone europe-west2-b connectivity issues minor12 h 36 min
MongoDBIssue impacting Atlas Search availability on certain clusters major1 h 47 min
MongoDBAdmin Admin API: Intermittent Increase in 5xx errors no impact stated2 h 35 min
MixpanelTemporary Data Ingestion Delay for US Projects no impact stated7 h 50 min
DatadogDelayed RUM sessions no impact stated2 h 17 min
MongoDBMongoDB Charts: Infinite login loop when creating new Charts projects minor5 h
MongoDBTrigger processing may be delayed globally major5 h 12 min
MongoDBDelays in Atlas cluster management operations no impact stated2 h 10 min
DatadogDelayed Events minor48 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for SearchStax's site

SearchStax transparency rating

It updates with the rating.

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