Secureframe
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Secureframe's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/secureframe"><img src="https://thirdpartyindex.com/badge/secureframe.svg" alt="Secureframe transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/secureframe)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Anthropic | Customer Support and Account Management | United States | |
| AWS | Cloud Hosting Services | United States / London | |
| Catamorphic Co. (Launch Darkly) | Feature Flag Management | United States | |
| Cloudflare | Email Communications and Product Notifications | United States | |
| DataDog | Cloud-based monitoring and analytics platform | United States | |
| Finch (Profound Platform Inc.) | Customer Support and Account Management | United States | |
| Front | Customer Support and Account Management | United States | |
| Functional Software, Inc. (Sentry) | Error tracking | United States | |
| Intercom (Fin) | Email Communications and Product Notifications | United States | |
| Leen | Platform Integration Aggregator | United States | |
| NinjaOne | Customer Support and Account Management | United States | |
| OneSchema | Data Import Structuring | United States | |
| OpenAI | AI platform and large language model capability. | United States | |
| PostHog | Email Communications and Product Notifications; Product Analytics | United States | |
| Salesforce | Customer Support and Account Management | United States | |
| Twilio, Inc. | Email Communications and Product Notifications | United States | |
| Vitally | Customer Support and Account Management | United States |
Service status
- 1 incident in 90 days
- 1 major or critical
- 1 h 32 min typical time to resolve
- 1 h 32 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Elevated errors with third party vendor | critical | 1 h 32 min | |
| Secureframe Agent devices missing from inventory | major | 7 h 32 min | |
| Sign in issues with "Sign in with Microsoft" | none | 32 min | |
| Cloud Sync Failures - Secureframe Platform | none | 25 min | |
| Secureframe Agent - UK - syncs are not working | major | 3 h 15 min | |
| Issues with Google Workspace connections | major | 7 h 1 min | |
| Personnel Page Crashing for US/UK users | major | 2 h 21 min | |
| Increased error rates with login | major | 13 min |
As Secureframe's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.