Smarsh

smarsh.com

Smarsh declares 24 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Microsoft and Salesforce. No published changes since we first read it on Sep 28, 2026. 2 tracked vendors name Smarsh as a subprocessor, including TeleMessage and Call Cabinet Australia Australia.

Subprocessors CSV of Smarsh's subprocessors · Atom feed of Smarsh's subprocessors DORA draft CSV of Smarsh's subprocessors as declared by Smarsh what's this? · 

24 third parties, 5 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc.
Amazon Web USA Services, Inc
Azure
Call Cabinet Corporation
Call Cabinet Australia Pty Ltd
Call Cabinet Corporation UK Ltd
Call Cabinet Southern Africa Pty Ltd
Call Recording SA Pty Ltd
Capture Mobile
CrowdStrike
CrowdStrike Holdings, Inc.
DataDog, Inc.
Digital Reasoning Asia Pte. Ltd
Digital Reasoning Systems, Inc.
Information
Looker Data Sciences, Inc.
Microsoft
Microsoft Azure
Salesforce Inc.
SnowFlake, Inc.
Solutions and InfoTech SCR Ltd.
Technology (Shanghai) Co., Ltd.
TeleMessage
Twilio Inc. (SendGrid)
Smarsh affiliates (5)
NamePurposeLocationListed since
Smarsh Inc.
Smarsh Canada Inc.
Smarsh India Private Limited
Smarsh Software
Smarsh Software Solutions GmbH

Web TechnologiesCSV of Smarsh's web technologies · Atom feed of Smarsh's web technologies

Smarsh's homepage made 280 requests to 31 domains, 17 services controlled by another company, and 1 domain not identified.

Analytics (6): Adobe, Hotjar, LinkedIn, Cloudflare; reviewed: CallRail; usually detected as Analytics: WingifyAdvertising (4): Google Cloud, Microsoft, OpenAI; usually detected as Advertising: XandrMarketing automation (1): 6Sense Insights, Inc.Live chat (1): Qualified.com, Inc.Cookie compliance (1): OneTrustOther (4): CRM: LeanData; usually detected as Font scripts: Font Awesome; usually detected as Issue trackers: Sentry; Widgets: AddToAny

17 third parties by category: Analytics 6Advertising 4Marketing automation 1Live chat 1Cookie compliance 1Other 4

Third parties 17 · 151 requests
Adobe Adobe Marketo Measure Marketo Marketo Forms 2 9% of the page's requests 26
Qualified.com, Inc. Qualified 9% of the page's requests 26
6Sense Insights, Inc. 6sense 7% of the page's requests 19
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 5% of the page's requests 14
OneTrust OneTrust 5% of the page's requests 14
Microsoftsubprocessor Microsoft Advertising 5% of the page's requests 13
CallRail callrail.com 4% of the page's requests 12
Hotjar Hotjar 2% of the page's requests 7
AddToAny AddToAny 1% of the page's requests 3
Font Awesome fontawesome.com 1% of the page's requests 3
LeanData LeanData 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
OpenAI ChatGPT Ads Measurement Pixel 1% of the page's requests 3
Cloudflare Cloudflare Browser Insights <1% of the page's requests 2
Sentry sentry.io <1% of the page's requests 1
Wingify visualwebsiteoptimizer.com <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 1 · 1 request

mutinycdn.com

First party 1 · 128 requests
Smarsh AddToAny Share Buttons Animate.css Bootstrap 3-4-8 CallRail Cloudflare Contentsquare Magnific Popup Max Mega Menu Microsoft Clarity Mutiny MySQL OWL Carousel Open Graph PHP Priority Hints RSS SVG Support Sentry Slick WOW WP Engine WP Rocket 3.24 WordPress Yoast SEO 28.8 jQuery 3.7.0 jQuery Migrate jQuery UI 1.13.2 Chart.js 46% of the page's requests 128

12 tracked companies loaded by the homepage are not in Smarsh's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV of the companies listing Smarsh · Atom feed of the companies listing Smarsh

2 companies

Incidents reported by Smarsh's subprocessorsCSV of incidents reported by vendors Smarsh lists · Atom feed of incidents reported by vendors Smarsh lists

203 reported incidents in the last 30 days, by 3 of the vendors Smarsh lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Smarsh was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minorongoing
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 178 more. All of them: CSV · Who is around them.

ChangesCSV of Smarsh's changes · Atom feed of Smarsh's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Smarsh transparency rating

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