Third Party Index

Lattice

lattice.com

Subprocessors

31 third parties. CSV · Atom

NamePurposeLocationListed since
10Pines Software Development ServicesAR
Amazon Web Services Hosting & Data StorageUS, EU
Atlassian Customer Support (Loom)AUS
Cloudflare Content delivery network, DDoS protection, securityUS
Courier EmailUS
Datadog Application monitoring and security logging systemUS
Fivetran Data IntegrationUS
Gong Customer SupportUS
Google Business Operational Processes (Google Workspace); Analytics (Looker)US
Hyperdoc, Inc. (Recall.ai) * OPTIONAL - Meeting transcription botUS
Intercom Customer supportUS
Langsmith * OPTIONAL - Applicable only to specific features within Lattice that customers have opted-in to use. Monitoring and optimization for Lattice AI featuresUS
Mailgun EmailUS
Marketo CRMUS
Material Security Email security and data loss preventionUS
Merge * OPTIONAL - Services provided: Data integration service for certain Lattice AI featuresUS, EU
OpenAI AI* OPTIONAL - Applicable only to specific features within Lattice that customers have opted-in to use. Generative AI services provider for intelligence product featuresUS
Orca Cloud security posture managementUS
Ory Corp * OPTIONAL - Authentication management (specifically for customers using Lattice MCP only)US and EU (based on customer data residency)
Pendo Customer Onboarding (Orchestrate)US
Qualtrics Customer experience managementUS
Sentry LoggingUS
Slack Messaging integration (Slack)US
Splunk Monitoring and to gather infrastructure status dataUS
Tines Security automationUS
Twilio AnalyticsUS
Workato Data IntegrationUS
WorkRamp Learning Management System (in support of Lattice University - optional*)US
Zendesk Customer SupportUS
Zoom Video Communications Customer SupportUS
Zscaler Data loss prevention and monitoringUS

Compliance

Certified
Says it complies with

Certifications as Lattice's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 no impact stated)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: 1 incident (1 minor)Aug 6: 1 incident (1 minor)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: 1 incident (1 major)Aug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: 1 incident (1 minor)Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 no impact stated)Aug 19: no incident reportedAug 20: 1 incident (1 no impact stated)Aug 21: 1 incident (1 major)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 2 major or critical
  • 1 h 53 min typical time to resolve
  • 4 h 18 min longest major
BeganIncidentImpactLasted
Admin Compensation Cycle Recommendations page showing "Something Went Wrong" errormajor1 h 53 min
Lattice AI Agent and Evidence-Based Reviews generation errorsno impact stated—
Issues sending email and Slack notificationsno impact stated1 min
Issues logging in and completing actions in Latticeminor—
Automated Review Cycle Schedule Delaysmajor4 h 18 min
Slack Settings Deactivated for Some Usersminor1 h 36 min
Issues saving Default role Field-Level Permissionsminor16 h 37 min
Issue with upstream providerno impact stated—

Incidents per month

0 4 8 May 2026: 1 incident (1 minor) · partial: our history begins May 5 · typical time to resolve 1 h 17 min Jun 2026: 1 incident (1 no impact stated) Jul 2026: 1 incident (1 no impact stated) Aug 2026: 7 incidents (2 major, 3 minor, 2 no impact stated) · typical time to resolve 1 h 53 min Sep 2026: 0 incidents May 2026Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Lattice Application5

As Lattice's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Lattice's site

Lattice transparency rating

It updates with the rating.

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