Third Party Index

WalkMe

walkme.com

FedRAMP Marketplace: WalkMe DAP Agency In Process Moderate evidence

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total69 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

WalkMe transparency rating

For WalkMe's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/walkme"><img src="https://thirdpartyindex.com/badge/walkme.svg" alt="WalkMe transparency rating on Third Party Index" height="20"></a>
[![WalkMe transparency rating on Third Party Index](https://thirdpartyindex.com/badge/walkme.svg)](https://thirdpartyindex.com/vendors/walkme)

Documents

DocumentVerifiedChangedEvidence
Subprocessor list safebase snapshot
Privacy policy snapshot
Terms snapshot
Security page safebase snapshot
Status page statuspage snapshot

Subprocessors

4 third parties. CSV · Atom

NamePurposeLocationListed since
Akamai Content Delivery, WAF servicesMassachusetts, United States
Datadog Application logging & monitoringNew York, United States
Okta User authentication to WalkMe EditorCalifornia, United States
Salesforce SupportUK

Listed as a subprocessor by (4)

Purposes as each company states them.

Service status

1 incident in the last 90 days (0 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 2 days

BeganIncidentImpactLasted
Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)minor2 days evidence
Known Chromium Bug Impacting Browser Load Time on Initial Boot Up With the WalkMe Extension Installed on Windows OSminor149 days evidence
WalkMe content is not appearing for multiple customers.none— evidence

As WalkMe's status page reports its own incidents (scheduled maintenance left out), read every few hours since .

Changes

None since tracking began.