WalkMe

walkme.com

WalkMe declares 7 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 12 tracked vendors name WalkMe as a subprocessor, including LinkedIn, ConnectWise and Sprinklr.

Subprocessors CSV of WalkMe's subprocessors · Atom feed of WalkMe's subprocessors DORA draft CSV of WalkMe's subprocessors as declared by WalkMe what's this? · 

7 third parties.

NamePurposeLocationListed since
Akamai Content Delivery, WAF servicesMassachusetts, United States
Amazon Web Services (AWS) Hosting infrastructure servicesWashington, United States
Datadog Application logging & monitoringNew York, United States
Google Cloud Hosting infrastructure servicesDublin, Ireland
Microsoft Azure Hosting infrastructure services; AI services (only in use in connection with WalkMe backend or optional Genertaive AI features)Dublin, Ireland
Okta User authentication to WalkMe EditorCalifornia, United States
Salesforce SupportUK

Web TechnologiesCSV of WalkMe's web technologies · Atom feed of WalkMe's web technologies

WalkMe's homepage made 213 requests to 34 domains, 19 services controlled by another company, and 1 domain not identified.

Advertising (6): Google Cloud, Microsoft, X Corp., Influ2, Inc., Reddit, Inc.; usually detected as Advertising: XandrAnalytics (5): Meta, G2.com, LinkedIn, Cloudflare; reviewed: Parse.lyMarketing automation (1): 6Sense Insights, Inc.Live chat (1): Qualified.com, Inc.Cookie compliance (1): OneTrustOther (5): Accessibility: Userway; Geolocation: MaxMind; usually detected as Issue trackers: Sentry; usually detected as JavaScript libraries: WordPress.com; Personalisation: Trendemon

19 third parties by category: Advertising 6Analytics 5Marketing automation 1Live chat 1Cookie compliance 1Other 5

Third parties 19 · 145 requests
Qualified.com, Inc. Qualified 17% of the page's requests 37
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 23
6Sense Insights, Inc. 6sense 9% of the page's requests 19
OneTrust OneTrust 5% of the page's requests 11
Userway UserWay 4% of the page's requests 9
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 8
Trendemon Trendemon 3% of the page's requests 7
X Corp. Twitter Ads 2% of the page's requests 5
Meta Facebook Pixel 2.9.435 2% of the page's requests 4
G2.com G2 Track Your Prospects 1% of the page's requests 3
Influ2, Inc. Influ2 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Parse.ly parsely.com 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
MaxMind MaxMind <1% of the page's requests 2
WordPress.com wp.com <1% of the page's requests 2
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 1 · 1 request

usbrowserspeed.com

First party 1 · 67 requests
WalkMe GSAP 3.12.5 LazySizes MySQL Nginx Open Graph PHP PWA Parse.ly Priority Hints RSS Rive Salesforce Marketing Cloud Account Engagement Sentry Swiper WPML 4.9.4 WalkMe WordPress 7.1.4 WordPress Block Editor Yoast SEO 28.4 core-js 3.32.2 jQuery 3.7.1 jQuery Migrate 3.4.1 31% of the page's requests 67

9 tracked companies loaded by the homepage are not in WalkMe's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (12)CSV of the companies listing WalkMe · Atom feed of the companies listing WalkMe

12 companies
  • ConnectWise connectwise.com Digital adoption and guidance platform; On-screen guidance and tutorials within SaaS applications
  • Edmentum edmentum.com In product notifications, support, and help
  • Forcepoint forcepoint.com Product Support Services
  • Humanforce humanforce.com - Processing Purpose: Digital adoption analytics and workflow engagement within applications. - Type of Data: User interaction logs, session and environment metadata, user/browser identifiers. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Digital adoption analytics and workflow engagement
  • insightsoftware insightsoftware.com Digital adoption platform and usage analytics)
  • JobAdder jobadder.com Self-service training for JobAdder customers
  • LinkedIn linkedin.com Software integration for customer training materials
  • Lytx lytx.com User Experience
  • Moogsoft moogsoft.com
  • Personify Health personifyhealth.com
  • Riverbed riverbed.com In-product contextual guidance and workflow support functionality
  • Sprinklr sprinklr.com

ComplianceCSV of WalkMe's compliance · Atom feed of WalkMe's compliance

Certified
Says it complies with

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
WalkMe DAPAgency In ProcessModerate—

Certifications as WalkMe's trust center lists them; reports are usually shared on request (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV of WalkMe's status page incidents · Atom feed of WalkMe's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Extension not loading on cloud.microsoft domains after an update to the Microsoft Edge Browser (version 150)minor2 days
Known Chromium Bug Impacting Browser Load Time on Initial Boot Up With the WalkMe Extension Installed on Windows OSminor149 days

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 149 days May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 2 days Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As WalkMe's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by WalkMe's subprocessorsCSV of incidents reported by vendors WalkMe lists · Atom feed of incidents reported by vendors WalkMe lists

13 reported incidents in the last 30 days, by 2 of the vendors WalkMe lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that WalkMe was involved.

DateCompanyIncidentImpactLasted
AkamaiProperty Manager Property Activation Errors no impact stated—
AkamaiCustomer Security Advisory: CVE-2026-98432 no impact stated10 days
DatadogMetrics query are disrupted major2 h 29 min
AkamaiPerformance Degradation for Customers in Mumbai and Chennai no impact stated13 days
AkamaiEnterprise Application Access (EAA) Connector Issues minor5 h 53 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min
AkamaiEdge Delivery issues between Indonesia and Singapore minorongoing
AkamaiCustomer Security Advisory: Brotli Remote Code Execution Vulnerabilities [CVE-2026-111497] no impact stated11 days
AkamaiCustomer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities no impact stated18 days
AkamaiEdge Delivery Secure CDN platform at Risk of Capacity Issues no impact stated47 h 58 min
AkamaiWeb Security Analytics, Reporting and Configuration Deployment Issues minor32 h 23 min
AkamaiCustomer Security Advisory: PHP Remote Code Execution Vulnerabilities no impact stated2 days
AkamaiNetStorage issues in Los Angeles minor9 h 19 min

Who is around them.

ChangesCSV of WalkMe's changes · Atom feed of WalkMe's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for WalkMe's site

WalkMe transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/walkme"><img src="https://thirdpartyindex.com/badge/walkme.svg" alt="WalkMe transparency rating on Third Party Index" height="20"></a>
[![WalkMe transparency rating on Third Party Index](https://thirdpartyindex.com/badge/walkme.svg)](https://thirdpartyindex.com/vendors/walkme)