Yesware

yesware.com

Yesware declares 11 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and Salesforce. No published changes since we first read it on Nov 6, 2026. 2 tracked vendors name Yesware as a subprocessor, including Akita and Flywire.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

11 third parties.

NamePurposeLocationListed since
84CODES Cloud Message Queuing Provider; Message queues carrying email events, inbound email handoff, CRM contact/task sync, calendar sync, user/plan/team changesUSA
Amazon Web Services Application database, file storage and archives: user account records, email attachments, call archives, billing membership records, logs; Cloud providerUSA
Cloudmailin MX for the inbound sync; Whole inbound messages relayed to Yesware: sender/recipient emails, subject, body, attachments; calendar invites (attendee names/emails, event details)USA
Fastly Cloud provider; Website visitor IP addresses and request metadata for the marketing site only; no product or tracking trafficUSA
Google Cloud Platform Cloud provider; Primary application databases and compute: user accounts, email and calendar sync data, CRM sync data, tracking/event data, backupsUSA
Heroku Event stream (Kafka): email message metadata, prospect/email tracking events (recipient email, open/click), user events; 2-day retention; Managed Cloud Messaging PlatformUSA
MongoDB, Inc.
Data storage and processing; Email message records and summaries, scheduled emails, email open/click tracking events (recipient email, time, IP), CRM contact/object cache, calendar event maps, user activity
USA
New Relic Data analytics; User name, email, domain and id on every authenticated transaction; captured request parameters (can include prospect/recipient emails); error payloadsUSA
Redis Managed Cloud Database Provider; Web session store, application caches and background-job queues: user/session identifiers, queued jobs that may carry email or calendar metadataUSA
Segment.io Marketing; user email, full name, domain, account/trial/subscription dates, product-usage events; browser page views (IP and user agent inferred)USA
TWILIO Cloud provider; transactional email: recipient email, user and team names, activity reports, billing/invoice notices. Not customers' tracked emailsUSA

Web TechnologiesCSV · Atom

Yesware's homepage made 273 requests to 42 domains, 26 services controlled by another company, and 2 domains not identified.

Analytics (7): LinkedIn, Meta, Hotjar; reviewed: Matomo, Nielsen; usually detected as Analytics: Bombora, DemandbaseAdvertising (6): Google Cloud, Microsoft; reviewed: Clickagy, Eyeota, WPP Media; usually detected as Advertising: The Trade Desk, Inc.Marketing automation (3): OptinMonster, Privy, SalesWingsCookie compliance (1): CookiebotOther (9): reviewed as Customer data platform: LiveRamp, Lotame; Affiliate programs: PartnerStack; usually detected as Email: LiveIntent; Issue trackers: Sentry; JavaScript libraries: Webflow; reviewed as Miscellaneous: Yahoo; Video players: Wistia; Widgets: ShareThis

26 third parties by category: Analytics 7Advertising 6Marketing automation 3Cookie compliance 1Other 9

Third parties 26 · 231 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 32% of the page's requests 86
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Font API Google Hosted Libraries Google Tag Manager reCAPTCHA 15% of the page's requests 40
Wistia Wistia 10% of the page's requests 28
OptinMonster OptinMonster 8% of the page's requests 22
Microsoft Microsoft Advertising 4% of the page's requests 11
ShareThis ShareThis 3% of the page's requests 7
Cookiebot Cookiebot 4 1% of the page's requests 4
LinkedIn Linkedin Insight Tag 1% of the page's requests 4
Meta Facebook Pixel 2.9.437 1% of the page's requests 4
Matomo matomo.cloud 1% of the page's requests 3
PartnerStack PartnerStack 1% of the page's requests 3
Privy Privy 1% of the page's requests 3
Hotjar Hotjar <1% of the page's requests 2
SalesWings SalesWings <1% of the page's requests 2
Bombora ml314.com <1% of the page's requests 1
Clickagy clickagy.com <1% of the page's requests 1
Demandbase company-target.com <1% of the page's requests 1
Eyeota eyeota.net <1% of the page's requests 1
LiveIntent liadm.com <1% of the page's requests 1
LiveRamp rlcdn.com <1% of the page's requests 1
Lotame crwdcntrl.net <1% of the page's requests 1
Nielsen exelator.com <1% of the page's requests 1
Sentry Sentry 9.6.1 <1% of the page's requests 1
The Trade Desk, Inc. adsrvr.org <1% of the page's requests 1
WPP Media mookie1.com <1% of the page's requests 1
Yahoo yahoo.com <1% of the page's requests 1
Affiliates 1 · 21 requests
Vendasta Vendasta Web Chat 8% of the page's requests 21
Unknown 2 · 3 requests

sitedataprocessing.comcdnstyles.com

First party 1 · 18 requests
Yesware Cloudflare HSTS Matomo Analytics Microsoft Clarity Open Graph React Segment 1.84.3 Varnish Webpack core-js 3.32.2 styled-components 6.3.12 7% of the page's requests 18

16 tracked companies loaded by the homepage are not in Yesware's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV · Atom

2 companies
  • Akita akitaapp.com Yesware provides email marketing software.
  • Flywire flywire.com Email tracking and scheduling with integration to Salesforce

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Authentication Issues with Yesware's Salesforce Integrationmajor51 days
Custom Availability for Meeting Scheduler Not Loadingno impact stated12 h 46 min
Mac Users Experiencing Issues with Desktop Outlook Add-inno impact stated3 days

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 no impact stated) · typical time to resolve 12 h 46 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 51 days Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Yesware's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Yesware's subprocessorsCSV · Atom

199 reported incidents in the last 30 days, by 4 of the vendors Yesware lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Yesware was involved.

DateCompanyIncidentImpactLasted
Twilio· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minorongoing
Twilio· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
Twilio· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
Twilio· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
Twilio· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SegmentIssue resolved minor1 h 43 min
Twilio· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Twilio· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
Twilio· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
Twilio· SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
Twilio· SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
Twilio· SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
Twilio· SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
Twilio· SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
Twilio· SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
Twilio· SegmentSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
Twilio· SegmentSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min

And 174 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Yesware's site

Yesware transparency rating

It updates with the rating.

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